Indoor pool, open 10:00 AM to midnight, sun loungers

Reviews of Comfort Inn Near Quantico Main Gate North

2.5 out of 5
Comfort Inn Near Quantico Main Gate North
16931 Old Stage Rd, Dumfries, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 282 out of 574 reviews" "
Rating 8 - Good. 197 out of 574 reviews" "
Rating 6 - Okay. 54 out of 574 reviews" "
Rating 4 - Poor. 28 out of 574 reviews" "
Rating 2 - Terrible. 13 out of 574 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Devika

It’s right off the highway so it seems like a lot of homeless people are loitering around.
Stayed 1 night in Mar 2024

10/10 Excellent

Alan, williamsburg

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Heather on Mar 28, 2024
Thank you!

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staffer, Misa, was the best ... helped me connect to Wi-Fi and personally came to our rescue in using the very user-UNFRIENDLY remote.
Stayed 1 night in Mar 2024
Response from Ashley H. on Mar 28, 2024
Thank you the kind review! We are lucky to have Misa on our team. We look forward to seeing you again the next time your travels bring you back to the Dumfries/Quantico area.

10/10 Excellent

Robert

The check in made me feel right at home
Stayed 1 night in Jan 2024
Response from Heather on Mar 28, 2024
We appreciate your business, and we hope to see you again soon!

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Nora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the staff was super friendly and helpful. The property is starting to show some age (carpet stains, slightly worn furniture). But, access to I-95, restaurants, shopping, etc is a big big plus.
Stayed 4 nights in Nov 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was excellent. Location was convenient. Breakfast was excellent. However, paper plates were extremely thin. Toilet paper was extremely thin.
Stayed 2 nights in Nov 2023
Response from Will on Nov 22, 2023
Thanks for being our guest!

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Ashley on Nov 13, 2023
Thanks so much for rating us 10/10! We are delighted that you enjoyed your stay!

4/10 Poor

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
close to Quantico
Stayed 3 nights in Nov 2023
Response from Rachel on Nov 13, 2023
Thank you for taking the time to leave a rating. We value your patronage and certainly want to know if you are dissatisfied in any way. Please accept our sincere apologies. We strive for perfection in all of our hotel rooms as well as the service provided by staff. The comfort of our guests is a top priority. We value your feedback and hope that you will continue to stay with Choice Hotels for quality accommodations and services in the future.

10/10 Excellent

Frank

Stayed 1 night in Nov 2023
Response from Rachel on Nov 13, 2023
Thanks so much for rating us 10/10! We appreciate your business..

6/10 Okay

Gerald

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Will on Nov 13, 2023
Thank you for choosing to stay with us!

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
I lost my money due to the poor service of the girl in the lobby but I will not stay like this, I will file a complaint because this cannot be
Stayed 1 night in Oct 2023
Response from Rachel on Nov 1, 2023
I am sorry to hear that you were not satisfied with your experience. Unfortunately, check in is not until 3pm. We cannot guarantee an early check in especially when you are trying to check in before our check out time of 12 noon. We had a large group staying with us and we had no clean rooms. To avoid this situation in the future, I would not book a prepaid, non-refundable reservation if you are trying to check in to a hotel early without notifying the hotel of your requests. Again, we apologize that we were unable to assist you and wish you safe travels in the future.

10/10 Excellent

Heather

Liked: Property conditions & facilities
Staff was friendly and it was clean even though it was older.
Stayed 3 nights in Oct 2023
Response from Rachel on Oct 22, 2023
Thank you for rating us 5/5. We appreciate you! We hope to see you again.

10/10 Excellent

Christy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy was very helpful with all our needs and the property was great!
Stayed 1 night in Oct 2023
Response from Rachel on Oct 16, 2023
Thank so much! Amy appreciates the positive feedback! We hope to see you again soon.

8/10 Good

La'Star

Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean staff was nice but the major issue I only had was the card key was not always working…
Stayed 2 nights in Oct 2023
Response from Rachel on Oct 10, 2023
Thank you for choosing to stay with us. We appreciate your feedback and will relay this information to our maintenance department. Thanks again!

10/10 Excellent

Doreen

Stayed 3 nights in Sep 2023
Response from Ashley on Oct 10, 2023
Thanks so much!

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean, and friendly staff.
Stayed 1 night in Sep 2023
Response from Rachel on Oct 10, 2023
Thank you so much for the kind words and the 10/10 rating. Please come back soon!

6/10 Okay

Scott

Traveled with family
Liked: Staff & service
Staff was amazing
Stayed 1 night in Aug 2023
Response from Rachel on Oct 10, 2023
Thank you for choosing to stay with us! We hope we get a chance to see you again!

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Misa on Sep 22, 2023
Thank you so much! We hope to see you again soon!

10/10 Excellent

Stoy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Ashley on Sep 22, 2023
Thanks for rating us 10/10! We are glad you enjoyed your stay! Come back soon!

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Friendly staff, very clean, easy check-in, would definitely stay here again!
Stayed 2 nights in Aug 2023
Response from Ashley on Sep 13, 2023
Thanks so much! Please come back again!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Basic but enough
Comfortable enough for a night. A bit out of date, could use a facelift. Staff was very friendly.
Stayed 1 night in Aug 2023
Response from Misa on Sep 14, 2023
Thanks so much for choosing to stay with us! We appreciate your business and hope to see you again..

6/10 Okay

Henry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing Comfort Inn! Surroundings Not Safe!
Location is both good and bad! Good in being not far off the interstate but a little hard to find with poor signage plus businesses in front of it are run down; TV - terrible (pix distorted or poor quality); Cleanliness not bad but there was a dirty spill on the carpet that needs attention; Room Appearance - large but filled with old furniture that's dated plus phone very dated; Hotel gives the appearance of catering to construction workers vs. to families and vacationers. I doubt I would return! Front Desk Personnel and Food Preparer were very friendly!
Stayed 2 nights in Aug 2023
Response from Rachel on Aug 23, 2023
Thank you so much for choosing to stay with us. We greatly appreciate your feedback. We do have a few wonderful, very polite, construction workers that have been with us for many months as they are working on a large project with the county. However, we also get many military personnel and their families that stay with us being that we are so close to Quantico Marine Corps Base. We are happy to assist all with their lodging needs!

10/10 Excellent

Danielle

Stayed 1 night in Aug 2023
Response from Misa on Sep 14, 2023
Thanks so much for staying with us!

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was spectacular. The food was super fresh. Nice assortment of breakfast items. Also, the desk staff were really pleasant and helpful....especially a young lady Misa who was most eager to assist us.
Stayed 3 nights in Aug 2023
Response from Ashley on Aug 18, 2023
Thank you so much! We agree, Misa is an asset to our hotel and we would be lost without her! We are so glad you enjoyed your visit and had such a positive experience. Please come back and see us again!

8/10 Good

Vincent

Stayed 1 night in Aug 2023
Response from Heather on Aug 23, 2023
Thank you for your business!

4/10 Poor

Denise

Traveled with family and small children
Disliked: Staff & service, amenities
was told at the property that I was checking out early and they weren’t able to issue a refund for my second night but not to worry! i could call expedia and they would handle it! I did and they were helpful said they just had to wait for the manager and i coukd see a refund in 2-3 days: got a follow up email from expedia today apologizing saying the hotel won’t honor it and won’t be refunding me: i woukd have just stayed the night if i had to pay regardless! i’m upset i was told twice it wouldn’t be a problem just for them to keep the momey
Stayed 2 nights in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Rachel on Aug 16, 2023
Thanks so much! Please come back soon.

2/10 Terrible

Jacqueline, Pikeville

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room was a absolutely disgusting
Stayed 2 nights in Aug 2023
Response from Heather on Aug 8, 2023
It is disappointing to see that your experience was anything less than exceptional during your recent visit! This is certainly not the impression or experience that we aim to provide our guests. Management has been made aware of your concerns in regards to the level of service cleanliness that you were provided so that appropriate action may be taken to make improvements. Thank you for sharing your concerns with us

10/10 Excellent

Izzet, Istanbul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the money
Stayed 1 night in Aug 2023
Response from Heather on Aug 8, 2023
Thanks so much! Come back soon!

10/10 Excellent

AMY M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight!
Great staff. Friendly. Clean room. Delicious breakfast. Comfortable beds. Would not hesitate to stay again!
Stayed 1 night in Aug 2023
Response from Heather on Aug 8, 2023
Thank you, Amy! Please come back and see us again!

10/10 Excellent

Jaclyn

Stayed 1 night in Jul 2023
Response from Misa on Sep 13, 2023
Thanks for being our guest!

10/10 Excellent

Pamela L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaction Guaranteed
Our stay here was excellent. We were greeted with smiles and great personalities from the staff. The rooms were extremely clean. This is particularly important, being that I have a hard time staying in hotels (this is due to my OCD). Anything we needed was quickly provided. The continental breakfast was delicious. I highly recommend this hotel. If I'm in the area again, I will definitely look this hotel up first.
Stayed 5 nights in Jul 2023
Response from Ashley on Aug 8, 2023
Thank you so much for sharing your experience. We are delighted you enjoyed your visit and we do hope to see you again in the near future!

2/10 Terrible

Tomekia

Business traveler
Disliked: Cleanliness, property conditions & facilities
Distasteful
Stayed 2 nights in Jul 2023
Response from Heather on Aug 8, 2023
Thank you for taking the time to give us your feedback following your recent stay with us. I regret that we failed to deliver the level of service and hospitality we are known for. I do hope you will consider a return visit to give us the opportunity to make your stay more enjoyable. We appreciate your business and thank you again.

10/10 Excellent

SandrIsa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great. Very friendly. Not a 5 star hotel but ok to spend the night.
Stayed 1 night in Jul 2023
Response from Heather on Aug 8, 2023
Thanks for being our guest!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ashley on Jul 19, 2023
Thanks so much! Please come back soon.

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ashley on Jul 19, 2023
Thanks for being our guest! We hope we see you again soon!

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent.
Stayed 1 night in Jul 2023
Response from Ashley on Jul 19, 2023
Thank you for the kind words. We try our best to ensure that each guest has a wonderful experience while staying with us!

10/10 Excellent

Tiffiny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's was such a great experience we re booked at spot for August.
Stayed 1 night in Jul 2023
Response from Ashley on Jul 19, 2023
Awesome! We look forward to seeing you again in August! : )

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service
Very simple, no frills economy hotel. Our part of the hotel was very quiet. We were not aware that the rooms are not serviced every day. Overall the building could use a good cleaning and updating The staff was ver nice
Stayed 3 nights in Jun 2023
Response from Heather on Aug 8, 2023
Thank you for taking the time to share your feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention.

10/10 Excellent

maristela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, cold water
We wanted to visit the Marines' museun at Quantico and this hotel had good reviews. It is very clean (only windows had previous guest's handprints on it). Breakfast was ok. We used the jacuzzi and pool but couldnt stay longer because the area was very hot, I think to compensate for the cold water in the pool. I liked that there were options to eat around the hotel. I will probably go back as we travel frequently to tgat atea.
Stayed 1 night in Jun 2023
Response from Misa on Jul 7, 2023
Thanks so much for being our guest! We look forward to seeing you the next time you visit the area!

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Misa on Jul 7, 2023
Thanks so much!

8/10 Good

Jenny

Liked: Property conditions & facilities
It was quiet, close to the lake a d close to dining options. The room was clean abd staff was friendly. My only complaint was the bed was hard as a rock.
Stayed 1 night in Jun 2023
Response from Misa on Jul 7, 2023
Thanks for being our guest!

8/10 Good

Adam

Stayed 2 nights in Mar 2023
Response from Ashley on Jun 23, 2023
Thanks for staying with us!

10/10 Excellent

Jazmein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Ashley on Jun 23, 2023
Thanks so much for rating us 10/10. You are so appreciated. We hope to see you again soon!

10/10 Excellent

Tahisha N

Stayed 3 nights in Jun 2023
Response from Misa on Jun 23, 2023
Thanks for the awesome rating! Please come back and see us again soon!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a late arrival and early morning departure so only a short stay. Room was convenient on 1st floor and comfortable. Hot buffet breakfast in morning.
Stayed 1 night in Jun 2023
Response from Heather on Jun 12, 2023
Thanks so much! Come back soon!

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Employees made me feel welcome
Stayed 2 nights in Jun 2023
Response from Ashley on Jun 12, 2023
Thanks for being our guest! We hope to see you again soon!

8/10 Good

Rande

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I had a problem with is the other guests being noisy. As for the hotel itself it was great
Stayed 1 night in Jun 2023
Response from Heather. on Jun 6, 2023
Thanks for being our guest! We appreciate you!