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Reviews of Hampton Inn Dumfries/Quantico

2.5 out of 5
Hampton Inn Dumfries/Quantico
16959 Old Stage Rd, Dumfries, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 499 reviews" "
Rating 8 - Good. 155 out of 499 reviews" "
Rating 6 - Okay. 33 out of 499 reviews" "
Rating 4 - Poor. 15 out of 499 reviews" "
Rating 2 - Terrible. 9 out of 499 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Eric Patterson AGM on Apr 3, 2024
Thank you so much for choosing to stay with us and taking time to provide your feedback. We are delighted you enjoyed your stay and look forward to next time.

8/10 Good

Ann

Traveled with family and small children
Liked: Amenities
Rooms are clean and staff is very nice. Breakfast provided has good variety.
Stayed 2 nights in Jan 2024
Response from Eric Patterson AGM on Mar 4, 2024
Thank you so much for choosing to stay with us and taking time to provide your positive feedback. We look forward to next time!

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was very friendly, and helpful to us during our stay. We felt welcomed. We will stay there again. We enjoyed the Montclaire for a meal and it was super convenient.
Stayed 1 night in Jan 2024
Response from Eric Patterson AGM on Jan 12, 2024
Thank you so much for choosing to stay with us and your positive review. I will share your comments with my team. Take care and we look forward to next time!

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, super clean and comfortable.
Stayed 6 nights in Dec 2023
Response from General Manager on Jan 10, 2024
Thanks for the perfect score! We look forward to seeing you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable enough
Clean and comfortable enough, nothing fancy. Tub and bathroom floor not as clean as they could have been, and the bed was too hard for me.
Stayed 1 night in Dec 2023
Response from Eric Patterson AGM on Jan 5, 2024
Thank you for staying with us and sharing your feedback as it helps us to be better. We hope to see you next time.

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean stay !
Stayed 1 night in Nov 2023
Response from Eric Patterson AGM on Nov 30, 2023
Thank you so much for choosing to stay with us and your positive review. We look forward to next time!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly impressed with this hotel. We stayed for one night while traveling home to NY from SC. The location is perfect, right off 95. The hotel was clean, offered a great breakfast, and is pet friendly. Will definitely be staying here again in the future as we make this trip often. Definitely recommend.
Stayed 1 night in Nov 2023
Response from Eric Patterson AGM on Nov 28, 2023
Thank you so much for choosing to stay with us and taking time to fill out the survey. I am happy you enjoyed your stay and will share your comments with my team. We look forward to next time!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Eric Patterson AGM on Nov 21, 2023
Thank you for choosing to stay with us and providing your feedback. I am happy you enjoyed your stay and we look forward to next time!

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Heather M Nicely on Nov 17, 2023
We appreciate your feedback and hope to see you again!

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need some sleep
Very close to the highway so lots of road noise. We were near the elevator and other guest were up slamming doors at all hours. Room was clean and comfortable.
Stayed 1 night in Oct 2023
Response from Eric Patterson AGM on Oct 23, 2023
Thank you so much for choosing to stay with us and taking time to provide us with your feedback. I apologize your neighbors were slamming their doors, that would frustrate me as well. Please let the desk know next time and we will do our best to quite things down.

8/10 Good

Meara

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Heather M Nicely on Sep 25, 2023
Thank you so very much for your feedback! We look forward to seeing you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Heather M Nicely on Sep 25, 2023
We appreciate your feedback. Thank you so very much for staying with us!

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A large non-service dog barked throughout our stay and there were illegal activities going on in one of the corners of the parking lot.
Stayed 2 nights in Aug 2023
Response from Heather M. Nicely on Aug 31, 2023
Thank you so much for staying with us, and I apologize that your stay was less than perfect. Barking dogs bother me as well, and if it happens again, please contact the front desk and we will do our best to contact the owner. Thank you again, and we hope that you will give us another try.

8/10 Good

Vicki

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Not the best neighborhood, but was better than I expected. The girl at the front desk was very nice.
Stayed 1 night in Aug 2023
Response from General Manager on Aug 11, 2023
Thanks for the feedback and I am glad you liked our friendly service!

10/10 Excellent

slavko

Liked: Cleanliness, staff & service, property conditions & facilities
Everything went smooth
Stayed 1 night in Aug 2023
Response from Heather M Nicely on Aug 9, 2023
Thanks for staying with us, Slavko! We hope to see you soon.

10/10 Excellent

Lorrie

Traveled with family
Liked: Amenities, property conditions & facilities
Welcoming but they didn’t accept cash payments
Stayed 3 nights in Aug 2023
Response from General Manager on Aug 7, 2023
Thanks for the feedback regarding your stay and the comments. We hope to serve you again in the future.

4/10 Poor

Nikeara

Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from Eric Patterson AGM on Aug 1, 2023
Thank you so much for choosing to stay with us and providing your feedback. I apologize your stay did not go better and would love to hear from you on what we could have done differently. Thank you again.

10/10 Excellent

Michael

Stayed 1 night in Jul 2023
Response from Heather M Nicely on Jul 31, 2023
Thank you very much for the high score, Michael! We hope to see you again soon!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very hospitable! Thanks for making our stay a memorable and relaxing one!
Stayed 1 night in Jul 2023
Response from Heather M Nicely on Jul 11, 2023
Thank you very much for the positive feedback. We hope to see you again!

8/10 Good

Sofia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and attentive staff
Stayed 1 night in Jul 2023
Response from Heather M Nicely on Jul 7, 2023
Dear Ms. Sofia,Thank you very much for the positive feedback. We hope to see you again!

8/10 Good

Christopher

Stayed 1 night in Jul 2023
Response from Eric Patterson AGM on Aug 1, 2023
Thank you for staying with us and your positive review. We look forward to next time!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Heather M Nicely on Jul 3, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Heather M Nicely on Jun 19, 2023
Thank you very much for staying with us!

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023
Response from Heather M Nicely on Jun 6, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Heather M Nicely on Jun 6, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

ROBERT, Triadelphia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff clean comfortable
Stayed 1 night in May 2023
Response from Eric Patterson AGM on May 29, 2023
Thank you so much for staying with us and providing your feedback. I will share it with my team and we look forward to next time!

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in May 2023
Response from General Manager on May 26, 2023
I'm pleased you enjoyed your stay and thanks for the perfect score. We look forward to seeing you again soon!

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from General Manager on May 26, 2023
Thanks for the great score and we look forward to serving you again soon!

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Eric Patterson AGM on Apr 25, 2023
Thank you so much for choosing to stay with us and your positive feedback. We look forward to next time!

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean
Everything we expected
Stayed 1 night in Apr 2023
Response from eric on Apr 10, 2023
Thank you so much for choosing to stay with us and providing your feedback. I am happy you enjoyed your visit and we look forward to next time!

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Breakfast was great! Thank you.
Stayed 1 night in Apr 2023
Response from Heather M. Nicely - Guest Services Manager on Apr 4, 2023
Thank you very much for the kind words. We are happy that you enjoyed your stay with us.

10/10 Excellent

Constance

Stayed 1 night in Mar 2023
Response from Eric Patterson AGM on Apr 25, 2023
I am happy you enjoyed your stay and we look forward to next time!

10/10 Excellent

ROMEO NELMIDA DICHOSO, San Juan Bautista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent breakfast, Clean rooms and close to the freeway
Stayed 4 nights in Mar 2023
Response from General Manager on Mar 27, 2023
Thanks for the great score and feedback. We appreciate your having stayed with us and hope to serve you again in the future.

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Eric Patterson AGM on Mar 15, 2023
Thank you for choosing to stay with us and your positive review. We look forward to next time!

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and friendly. The property was in good order and the rooms were comfortable and clean. The breakfast area was very nice and well organized.
Stayed 2 nights in Feb 2023
Response from Todd on Feb 28, 2023
Thanks for all the great comments and the perfect score! We appreciate the feedback and hope to serve you again soon.

10/10 Excellent

Tayssa

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my boyfriend loved it here. It’s definitely worth coming back. The property was nice and the pool was excellent
Stayed 2 nights in Feb 2023
Response from Eric Patterson AGM on Feb 20, 2023
Thank you so much for choosing to stay with us and your positive review. We look forward to next time!

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Heather M. Nicely - Guest Services Manager on Feb 20, 2023
Thank you so much for choosing to stay with us and your positive review. We look forward to next time!

4/10 Poor

Louis

Liked: Staff & service
Disliked: Cleanliness
The rooms weren’t especially clean. Dust filled the air and the heating did nothing to warm up the room.
Stayed 1 night in Feb 2023
Response from Eric Patterson AGM on Feb 10, 2023
Thank you so much for choosing to stay with us and providing your feedback. I apologize your stay was less than perfect and will share your comments with my housekeeping and engineering teams to investigate. Thank you again for your feedback as it helps us be better. We hope to see you next time.

8/10 Good

Virginia, Fairhaven

Stayed 1 night in Feb 2023
Response from General Manager on Mar 10, 2023
Thanks for the great score! We hope to see you again soon.

10/10 Excellent

katie

Stayed 1 night in Jan 2023
Response from General Manager on Mar 10, 2023
Thanks for the perfect 5 out of 5 score and we hope to see you again soon.

2/10 Terrible

Robert Nelson

Stayed 1 night in Feb 2023
Response from General Manager on Mar 10, 2023
Thanks for the feedback and we endeavor to better next time. I hope you'll give us another opportunity.

10/10 Excellent

alexandria

Stayed 1 night in Jan 2023
Response from General Manager on Mar 10, 2023
Thanks for the great score and we hope to see again soon!

2/10 Terrible

Debra

Disliked: Cleanliness, staff & service, amenities
Response from General Manager on Mar 10, 2023
Thanks for the feedback and we look forward to serving you better in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Birthday
we enjoyed our stay at your hotel.Thanks.
Stayed 2 nights in Dec 2022
Response from Eric Patterson AGM on Jan 5, 2023
Thank you so much for choosing to stay with us and your positive review. We look forward to next time!

10/10 Excellent

Julie

Response from Heather M Nicely on Nov 17, 2023
We appreciate your feedback and hope to see you again!

6/10 Okay

Jason

Stayed 1 night in Dec 2022
Response from General Manager on May 26, 2023
Thanks for the feedback.

6/10 Okay

James

Liked: Cleanliness, staff & service
Needs to be updated.
Response from Eric Patterson AGM on Dec 22, 2022
Thank you so much for choosing to stay with us and providing your feedback. We look forward to next time!

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the hotel was brand new but when we asked the gentleman behind the counter he said it was 20 years old but had been updated 5 years ago. The hotel is gorgeous.
Stayed 1 night in Dec 2022
Response from Eric Patterson AGM on Dec 12, 2022
Thank you so much for choosing to stay with us and your gracious remarks! We look forward to next time!

10/10 Excellent

Hilal

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice place
Response from General Manager on Nov 30, 2022
Thank you for the nice comments and the 5 star review! We look forward to serving you again.

8/10 Good

WILLIS J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Eric Patterson AGM on Nov 29, 2022
Thank you so much for choosing to stay with us and taking time to provide your feedback. I am happy you enjoyed your stay and we look forward to next time.