Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Paul from Portharcourt, Nigeria

Holiday getaway in an Inn.

Posted Apr 16, 2016 on Hotels
Very refreshing... Great hotel. Would,visit and stay there again
Comment from Hotel Management
Apr 23, 2016 by Front Office, Hotel Management
Dear Paul, Thank you for taking time out of your day to comment on your stay at the Holiday Inn Dumfries - Quantico Center. We look forward to your next overnight stay with us in Dumfries! Thank you, Hotel Staff & Management
4 out of 5
by David from Detroit

Education(teachers)

Posted Apr 13, 2016 on Hotels
Economical, clean, quiet, affordable great large king-size soft comfortable bed. Local restaurants and mall very convenient
Comment from Hotel Management
Apr 18, 2016 by Front Office, Hotel Management
Dear David, Thank you for commenting on your stay at the Holiday Inn - Quantico Center. We are delighted to hear you enjoyed our soft and comfortable king sized beds. We hope that you will come and visit us again on your next trip to Dumfries/Quantico! Thank you, Hotel Staff & Management
4 out of 5
by Jade

One night stay and it was good!

Posted Mar 28, 2016 on Hotels
So I stayed one night at this hotel. Check-in went well. The room looked nice and clean and the bathroom was nice and spacious. It was very hot in the room no matter how much your played around with the thermostat. Other than that, it was good.
Comment from Hotel Management
Jun 4, 2016 by Front Office, Hotel Management
Dear Jade, Thank you for choosing The Holiday Inn Quantico Center for your stay. We appreciate your kind words and for taking the time out to write this review. We hope to welcome you back soon and if any issues occur while you are with us, please contact the front desk to get those issues resolved. Thank you once again.
3 out of 5
by A verified traveler from Virginia

Pleasant stay but customer service was not!!!

Posted Mar 8, 2016
Pros: Convenience and location
Cons: Customer service
Location: There is a shopping center in front of the hotel. There is Waffle house, Cracker Barrel and IHOP right in general location.
The hotel was easy to find and I had no trouble with parking. I walked in and was barely greeted by the front desk person. I told him in the morning I would like to pay cash and he said just let the front desk person know when checking out in the morning. I go to desk in morning and it is the same person who checked me in at the desk. I do not remember him greeting me but advised him I would be paying in cash. He seemed bothered by this but he told me the cost. While he was looking up information on the computer a employee from restaurant comes up to the desk. They front desk attendant and the other employee proceed to have a conversation about the front desk breakfast order. I feel that at this moment that was not important. They finish there conversation and he tries to give me back my change. Even with using a calculator he gives me back the wrong change. He did not print out a new receipt so I check the math and it was wrong. He looked over because I was still standing there and I told him the change he gave me back was not correct. He finally gave back the correct change. This made me late for the person I was meeting and could not get breakfast. He never said thank you for your stay. I was upset because I was going to stay at the hotel I am a rewards member of but decided to go with cost. I feel cheated as a customer and don't think I will be staying at this hotel again. I usually don't have any issues with hotels but this was the worst.
Comment from Hotel Management
Mar 13, 2016 by Front Office , Hotel Management
Dear Becky, Thank you for choosing us for your stay. I would like to apologize for the interaction you had at check out with the front desk agent. We do not tolerate unprofessional behavior and management will take the proper steps to make sure this doesn't occur again. I hope this encounter does not stop you from visiting us again. Feel free to contact us about a future stay. Thank you once again.
4 out of 5
by A verified traveler from SC

Posted Feb 16, 2016
Very good room, super nice staff especially at check in
Comment from Hotel Management
Feb 17, 2016 by Management , Hotel Management
Thank you for staying with us at the Holiday Inn Quantico. It was a pleasure accommodating you during your travel and wish to welcome you back soon. Thank you once more.
4 out of 5
by Lisa from Fredericksburg,VA

Pleasurable stay during blizzard 2016

Posted Jan 26, 2016 on Hotels
Stayed during Blizzard 2016, because I was required to report to work nearby. Hotel staff was very accommodating to my needs and rooms were very nice. Would recommend to others.
Comment from Hotel Management
Apr 2, 2016 by Front Office, Hotel Management
Thank you for your feedback and for allowing us to accommodate you during the storm. We look forward to welcoming back to the Holiday inn Quantico center for future stays. Thank You
3 out of 5
by Timothy from Hope Mills

too cold for comfort

Posted Jan 7, 2016 on Hotels
The hotel had been out of power for over 4 hours..room never got above 60 degrees. ..there was cold air coming in from outside below heat unit ..it was 12 degrees out side. Cheese burger did not have cheese and it was expensive and too cold to walk back and get some.
Comment from Hotel Management
Mar 12, 2016 by Front Office, Hotel Management
Thank you for choosing us for your stay. We will like to apologize for all the inconveniences you experienced while you was with us including the power outage that affected neighboring establishments as well. We hope to welcome you back here with us soon and recommend utilizing our room service to enjoy the comfort of your room. Thank you once again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 31, 2015 on Hotels
5 out of 5
by Steve from Jacksonville Beach, FL

What More Could You Ask?

Posted Dec 21, 2015 on Hotels
The place was well-kept. The room as spacious as any PLUS it had the best flat-screen TV with REAL HD, not that stretched-out look so many hotels use so they can save money by not providing a real HD signal. Maid service was great and my King bed was perfect. And did I mention the price was entirely reasonable, if not a bargain?
Comment from Hotel Management
Apr 23, 2016 by Front Office, Hotel Management
Dear Steve, First I will like to thank you for taking the time out to write this review. Our staff take great pride in the feedback we receive from our guest because our guest helps us grow in the right direction. Management and I are happy to hear you enjoyed the our nice , new TV. We look to give only the best experience at our establishment and we thank you for recognizing that. We hope to welcome you back to the Holiday Inn Quantico Center soon and we do thank you for choosing us.
4 out of 5
by A verified traveler

Posted Dec 15, 2015 on Hotels
Complimentary breakfast would have been nice.
Comment from Hotel Management
Feb 20, 2016 by Front Office, Hotel Management
Thank You for choosing us for your stay. We are looking forward to welcoming you back here at the Holiday Inn Quantico Center in hopes to fulfill all dinning needs.