Ratings based on 201 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Minneapolis, MN
Be leary of Holiday Inn cancellation charges.Posted Mar 24, 2017
Cons: Customer service
Because of some delays on the job we had to redo our schedule and cancelled the reservation late in the day. I wouldn't have minded being charged a cancellation fee, but they still billed us for the entire amount.
Holiday Inn-Dumfries VAPosted Mar 20, 2017 on Hotels
very disappointed with the overall experience. Hotel room was underwhelming, room temperature was either to hot or to cold, thermostat did not work. Heat ran until room became to hot and needed to be shut off....then room would get cold. Service was also fair at best. Issue with television, no channel guide in room, front desk had no idea where one could be located and housekeeping was not helpful at all either on that subject. Overall experience was not what was expected from previous bookings through Hotels.com. Will think twice before booking again.
by A verified traveler
Beware of "Military Discount!"Posted Mar 6, 2017 on Hotels
I seriously question this hotel chains claims that they give a "military discount" to families. My "discount" for my room that I book three weeks before another family member (that did not book with discount) was $20 more per night more. When I asked the desk clerk at check-in and then the next morning the front desk manager, about the difference neither could explain it and neither would change our "discounted" rate. I imagine this hotel gets a great deal of its business from military families with its proximity to the Quantico Marine Base.
for Everyoneby A verified traveler from dumfries va
nice, clean, quiet and conveniently located hotel.Posted Mar 1, 2017
I stayed at the hotel because my bedroom was being renovated. I would Definitely recommend this hotel to anyone looking for a Great place to stay...
:( problem with bedbugsPosted Feb 27, 2017 on Hotels
The woman at the front desk was very helpful and the van service was great. This hotel is very run down and needs major work. Our room had a bed bug problem and they did not seem to care when we called in to report it.
for Everyoneby A verified traveler from Dumfries Va
Nice, Clean and Comfortable Hotel.Posted Feb 10, 2017
I had a great experience and comfortable stay at this hotel.
Great place tp stayPosted Jan 27, 2017 on Hotels
My favorite hotel on my annual trip to Florida. A really nice at a good price with a very comfortable restaurant and bar just off the lobby.
dependable hotel chainPosted Jan 27, 2017 on Hotels
this was a stopover on a trip from New England to FL. we checked in late (10:45 pm) and everything was fine.
Posted Jan 21, 2017 on Hotels
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Debi Taylor Guest Services Manager
Convenient hotelPosted Jan 9, 2017 on Hotels
For one night stop during a long road trip back from Florido to Quebec. I chose it because it was close to highway. Everything was perfectly fine for our needs.