Ratings based on 468 Verified Reviews

3.5 out of 5
68% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Janice

This traveler left a rating score only Posted Jan 7, 2018 on Hotels
4 out of 5
by Philip

Overall, a good experience.

Posted Jan 3, 2018 on Hotels
This was the best Super 8 that we've stayed at. It must have been recently updated because all the carpet, bathrooms, and room in general were so fresh and clean. The only downside is that they're no elevator! We were on the 3rd floor so we got a little workout. Not sure if someone was physically disabled would be comfortable. I guess that might work out if they were on the 1st floor, but it seems inconvenient for those folks.
Comment from Hotel Management
Jan 9, 2018 by Super 8 GM, Hotel Management
The best Super 8 you've ever stayed at? That is quite a compliment- thank you so much! I agree-the lack of an elevator can be annoying, but we were actually built in the 80's, and many properties at that time were made this way. Not much can be done about it, but we do go out of our way to help anyone with special needs to be as comfortable as possible. We do have a fully accessible room as well. Thanks again for the feedback and the compliment!
4 out of 5
by RAYMOND

Christmas / Holiday Stay

Posted Dec 27, 2017 on Hotels
Good stay for the price. Staff was friendly. Breakfast was limited but as expected.
Comment from Hotel Management
Dec 29, 2017 by GM, Hotel Management
Thank you very much. I hope you had a great holiday!
4 out of 5
by Matthew Brooks

Posted Dec 25, 2017 on Hotels
Room was perfect size and setup for what we needed, but the rest left a lot to be desired. Very dated. Breakfast was disappointing.
Comment from Hotel Management
Dec 27, 2017 by GM, Hotel Management
While I very much appreciate your kind rating, I hate to hear you were still left disappointed. Please feel free to leave any suggestions. We are always open to them, and have actually recently added quite a few items to breakfast. Very glad you like the room!
3 out of 5
by A verified traveler

Stinking smoke

Posted Dec 17, 2017
When we got to the hotel, it was shift change. Worse than three year olds. Was given one key one set off linens and our room smelled like cigarette smoke. Gave extra key linens and said they would spray room again. Will not be back.
Comment from Hotel Management
Dec 27, 2017 by Super 8 GM, Hotel Management
I will apologize if you experienced any kind of inconvenience during a shift change, but I will say, that's part of the job, and cannot be helped. Also, "three year olds?" That's an outright insult, and completely unnecessary. Frankly, the rest of your comment makes no sense to me-You are always welcome to ask for another key. Linens are not handed out at check-in unless you asked for extra-if you needed more, again, just ask. We're happy to help. If the room smelled of smoke, I am very sorry. We do everything we can to prevent that, but we are not always able to control what guests will do. From your feedback, it seems that the staff did try and attempt to take care of what they could. I am sorry to hear you wouldn't give us another chance. Take care and thank you.
4 out of 5
by Patrick

Posted Dec 6, 2017 on Hotels
Service and cleanliness was good. Bed was a little firm, but hotel was quiet. Overall a good experience.
Comment from Hotel Management
Dec 8, 2017 by GM, Hotel Management
Thanks so much, Patrick. Happy to hear you enjoyed your stay!
2 out of 5
by A verified traveler

Continental breakfast is joke!

Posted Dec 4, 2017 on Hotels
Continental breakfast is joke! Don't waste your money for that!
Comment from Hotel Management
Dec 8, 2017 by GM, Hotel Management
Well, continental breakfast is complimentary, so you wouldn't be wasting your money on that. I am sorry you felt it was a joke. We are currently offering a good bit more than what is actually required- cereal, oatmeal, fruit, yogurt, toast, waffles, and now donuts, bagels, muffins, and granola bars. I am just not sure what else is lacking?
3 out of 5
by Rhonda

Comfortable bed but weird smell in room

Posted Nov 30, 2017 on Hotels
Didn't really expect much. Just needed a place to sleep for a couple of nights and that's all we got. No frills but the bed was comfortable enough. My only complaint was the weird smell in the room. It smelled of old smoke and pancake syrup! Seriously never encountered such an odd smell in a motel room.
5 out of 5
by A verified traveler

Posted Nov 26, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017 by GM, Hotel Management
Thank you so much for the 5 star rating! Glad you enjoyed it.
4 out of 5
by Donna

Posted Nov 19, 2017 on Hotels
It was a nice stay better than I thought it would’ve been. Inside better also than it look outside
Comment from Hotel Management
Nov 21, 2017 by GM, Hotel Management
Thank you Donna! We appreciate the feedback, and I am glad to hear you enjoyed your stay.