Ratings based on 339 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean close to highway. Nice pool area too. Quiet

Posted Sep 25, 2017
Quiet area nice walking trail clean hotel thanks Dear to Xperia that’s all I have today am writing more as you won’t post without more words I. This area.
Comment from Hotel Management
Oct 16, 2017 by Gary Rice, Hotel Management
Dear Guest, Thank you for taking the time to provide a review following your recent stay with us. Kind regards Gary Rice, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Our first stop in Scotland

Posted Sep 20, 2017
Pros: Very helpful staff...availability of a computer...overall very good value
Location: Difficult to find for a newbie to Glasgow
Excellent service..helped us get through our lost luggage issue...awkward location for a newcomer
Comment from Hotel Management
Oct 16, 2017 by Gary Rice, Hotel Management
Dear Louis, Thank you for your feedback following your stay with us last month. I was delighted to read that found the staff to be very helpful and they assisted with your lost luggage issue. I am sorry that you found our location to be a challenge we have excellent transport links from the nearby road and railway networks and the team are more than happy to assist with maps and directions, I hope that this would not deter you from staying with us again. Yours sincerely Gary Rice, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing Hotel Room

Posted Jul 24, 2017
Location: Not much. Clydebank does not have much to offer.
Our room was very large, comfortable, and clean. The only complaint I have is that the chairs and couches in the bar/lounge area are dated and have stains all over them. We were pretty surprised by this because the rest of the hotel and facilities there were extremely well kept and clean.
Comment from Hotel Management
Jul 31, 2017 by Gary, Hotel Management
Dear guest, Thank you for taking the time to review the hotel following your recent stay with us. I am sorry that there were some shortfalls with the quality of in room furniture, I have shared your comments with our housekeeping team for review. I am delighted you otherwise found the hotel facilities to be clean and well kept. Kind regards Gary Rice, General Manager
5 out of 5
by Kevin

Big but good

Posted Jul 9, 2017 on Hotels
Very big hotel but friendly and helpful staff. I was given a room with a view of the river and it was clean and comfortable. Breakfast was good. I would stay again if I was in the area.
Comment from Hotel Management
Jul 11, 2017 by Gary, Hotel Management
Dear Kevin, Thank you for taking the time to provide your 5 star feedback following your recent stay with us. I am delighted you were able to enjoy one of our river view rooms, and that you found the staff to be helpfully and friendly. I hope we will have the opportunity to welcome you back again and please do not hesitate to contact us directly for our best available rates. Kind regards Gary Rice, General Manager
5 out of 5
by Martha

jun 17

Posted Jun 14, 2017 on Hotels
we enjoyed our stay. good menu a bit limited bit overall a great service
Comment from Hotel Management
Jun 26, 2017 by Gary, Hotel Management
Dear Martha, Thank you for your 5 star review and lovely comments. We appreciate your comments about the menu and will take this onboard as we regularly change and update our menus. We hope to have the opportunity to welcome you back again in the near future. Kind regards, Gary Rice, General Manager
4 out of 5
by KATH

A lovely hotel with a hospital attached!

Posted Jun 5, 2017 on Hotels
A rather unusual hotel - it is owned and run by the National Health Service. because it was part of a private hospital complex which failed, and was rescued by the NHS. So by staying here you are helping the NHS! Staff are marvellous, views over the river Clyde are spectacular, rooms are large and very comfortable. Easy access by road from the Erskine Bridge, and by rail from nearby Dalmuir Station. And if you are taken ill - a top notch hospital attached.One reservation: the rooms are starting to get a tiny bit tired. We had a sticking bathroom door, loose hinges on cupboards and wonky drawers. I hope that the NHS squeeze on financing does not mean necessary expenditure is stopped. None the less - highly recommended.
Comment from Hotel Management
Jun 26, 2017 by Gary, Hotel Management
Dear Kath, Thank you for your recent review following your stay with us. We appreciate your constructive feedback and apologies you had some issues with maintenance items in your bedroom. We have a bedroom refurbishment programme in place so please be assured of our commitment to improve on our bedroom quality. I am delighted to read your comments about our staff and that the location worked well. Yours sincerely Gary Rice, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Very convenient.

Posted May 31, 2017
Pros: The location, the privacy,
Cons: The air conditioning could have been cooler
Extremely nice hotel..quiet and had lovely grounds and ample parking.
Comment from Hotel Management
Jun 8, 2017 by Gary, Hotel Management
Dear ric, Many thanks for your lovely 5 star review. We appreciate your positve comments. Kind regards Gary Rice, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable hotel close to Glasgow

Posted May 3, 2017
Cheap, clean and comfortable. It is attached to a hospital but the restaurants and pool were amazing. Full gym. Ten min walk to train. Very easy to use and 15 min ride to city centre. Very much enjoyed my stay.
4 out of 5
by Angela

Posted Apr 24, 2017 on Hotels
Having booked thru hotel.com thinking it was only 1.6miles away from function we were attending wasn't very happy when it was actually 8.6 miles but hotel itself was nice and clean,staff were welcoming polite and friendly room was exactly as I expected and slept well breakfast was included in the deal and was nicely presented and edible! Didn't get to use facilities but hubby said they looked good and said steam/sauna and pool looked amazing so will hopefully return to try them out
Comment from Hotel Management
Apr 28, 2017 by Gary, Hotel Management
Dear Angela, Thank you for your feedback following your booking via a third party booking agent for your recent stay with us. I am sorry that the location was not ideal for your plans but delighted that you experienced the cleanliness and quality we pride ourselves on. Yours sincerely Gary Rice, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from oban

60th breakaway

Posted Apr 23, 2017
Pros: staff friendly and guy at the spa very helpful liked location as I could meet family and friends and go shopping hotel is beautiful and good veiw
Location: location was good near Clydebank shopping centre done bit shopping and some nice places to eat out
went here for my 60th birthday and to visit family and do a bit of shopping hotel was lovely room clean and comfy
Comment from Hotel Management
Apr 25, 2017 by Gary, Hotel Management
Dear Margaret, Many thanks for your feedback and delighted that you enjoyed your birthday celebration with us and it is great that the location worked well around your plans in the area. We hope to welcome you back again in the future. Kind regards Gary Rice, General Manager