Ratings based on 210 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Comox BC Canada

The breakfast buffet was excellent

Posted Apr 20, 2017
Pros: It felt like home
Cons: Keep up the excellent level of cleanliness and hospitality
This hotel was excellent in every way, The room was quiet and well appointed. It felt like it was new,
Comment from Hotel Management
Apr 21, 2017 by Front Desk, Hotel Management
Thank you for your stay! We look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Wonderful, friendly staff

Posted Mar 27, 2017
We were particularly impressed with all of the employees at this hotel - they were very helpful and seemed genuinely happy to be working there. From the front desk, to maintenance to the kitchen, all staff were wonderful! We also really enjoyed the pool and hot tub.
Comment from Hotel Management
Mar 28, 2017 by Front Desk, Hotel Management
Thank you for your resent stay. We hope to welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
Cons: a bit pricey in relation to other island stays
excellent place, easy access from main highway. lots of basketball players(girls) they where not heard at all, great place like the Inn of the lake,thank you
Comment from Hotel Management
Mar 19, 2017 by Front Desk, Hotel Management
Thank you for your recent stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to theatre venu

Posted Mar 16, 2017
Pros: Everything was very good. Breakfast was good.....not gourmet....but very good.
Cons: My husband wanted sausages not bacon.....oh well....you can't win everything.
Location: Within walking distance of the Chemainus theatre festival. The murals are always interesting. This is a great old logging town.
We asked for a quiet room and were definitely provided with one. A lovely sleep on good beds.
Comment from Hotel Management
Mar 19, 2017 by Front Desk, Hotel Management
Thank you for your recent stay, I do apologize that there was no bacon on the morning you were here. We do alternate sausage and bacon. We hope to welcome you back in the future.
4 out of 5
by A verified traveler

Reasonable rate for short business trip

Posted Jan 19, 2017 on Hotels
Hotel has very good hot breakfast. Reasonably priced. Quiet location. Temperature control works well. Weird layout with bedroom separated from living room.
Comment from Hotel Management
Mar 14, 2017 by FDM Shane Gould, Hotel Management
Thank you for your kind review. We hope to see you at the hotel again.
4 out of 5
by Hal

Vancouver Island business trip

Posted Jan 19, 2017 on Hotels
A new hotel in easy proximity to the Crofton pulp mill. Clean and quiet. Restaurants in near proximity. The included hot breakfast was also excellant. Definitely a good place to stay for business in the area.
Comment from Hotel Management
Mar 14, 2017 by FDM Shane Gould, Hotel Management
We are happy to hear your positive feedback. Thank you for your stay and we hope to see you again.
5 out of 5
Recommended
for Families
by A verified traveler

Great place for families to stay

Posted Dec 23, 2016
We had a great time at the hotel. The pool is nice and the hot tub is the proper temperature (hot). The breakfast is fabulous and the towels are nice and thick. I would definitely stay here again. We were a family of 4 and everyone enjoyed our stay. The hotel staff were helpful and gave directions on how to get where we wanted to go (Cowichan Lake).
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria BC

Nice quiet Hotel friendly staff

Posted Dec 20, 2016
We met friends Hotel staff recommended a pub down the road it was great we came back the room and the beds were very comfortable very clean affordable and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler from N Vancouver

Close to down town area.

Posted Dec 20, 2016
Was visiting family. It was close and convenient for our visit. A comfortable and quiet place to retire to.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels