Ratings based on 207 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Wonderful, friendly staff

Posted Mar 27, 2017
We were particularly impressed with all of the employees at this hotel - they were very helpful and seemed genuinely happy to be working there. From the front desk, to maintenance to the kitchen, all staff were wonderful! We also really enjoyed the pool and hot tub.
Comment from Hotel Management
Mar 28, 2017 by Front Desk, Hotel Management
Thank you for your resent stay. We hope to welcome you back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
Cons: a bit pricey in relation to other island stays
excellent place, easy access from main highway. lots of basketball players(girls) they where not heard at all, great place like the Inn of the lake,thank you
Comment from Hotel Management
Mar 19, 2017 by Front Desk, Hotel Management
Thank you for your recent stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to theatre venu

Posted Mar 16, 2017
Pros: Everything was very good. Breakfast was good.....not gourmet....but very good.
Cons: My husband wanted sausages not bacon.....oh well....you can't win everything.
Location: Within walking distance of the Chemainus theatre festival. The murals are always interesting. This is a great old logging town.
We asked for a quiet room and were definitely provided with one. A lovely sleep on good beds.
Comment from Hotel Management
Mar 19, 2017 by Front Desk, Hotel Management
Thank you for your recent stay, I do apologize that there was no bacon on the morning you were here. We do alternate sausage and bacon. We hope to welcome you back in the future.
5 out of 5
Recommended
for Families
by A verified traveler

Great place for families to stay

Posted Dec 23, 2016
We had a great time at the hotel. The pool is nice and the hot tub is the proper temperature (hot). The breakfast is fabulous and the towels are nice and thick. I would definitely stay here again. We were a family of 4 and everyone enjoyed our stay. The hotel staff were helpful and gave directions on how to get where we wanted to go (Cowichan Lake).
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria BC

Nice quiet Hotel friendly staff

Posted Dec 20, 2016
We met friends Hotel staff recommended a pub down the road it was great we came back the room and the beds were very comfortable very clean affordable and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler from N Vancouver

Close to down town area.

Posted Dec 20, 2016
Was visiting family. It was close and convenient for our visit. A comfortable and quiet place to retire to.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
It was December and it was clear and cold, not typical weather. It is usually raining!
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Weekend stay

Posted Nov 16, 2016
Pros: Very clean comfortable room and amazing breakfast.
We stayed here for the second time while attending a Celebration of Life for a dear friend. There were several young hockey teams staying at the same time. The staff were wonderful. We were told that if we couldn't find a place to park in the parking lot to just come tell one of them and they would move a staff vehicle. The breakfast every morning was fabulous. Even with all those young boys having breakfast, the buffet never was out of food. The staff were always friendly and helpful.
Comment from Hotel Management
Nov 17, 2016 by Sara-Front Desk, Hotel Management
Thank you so much for your stay at the award winning Best Western Plus Chemainus Inn. We are happy that you enjoyed your stay during a busty weekend. We would love to welcome you back any time!
4 out of 5
Recommended
for Everyone
by A verified traveler from BC

Rises above expectations.

Posted Oct 29, 2016
Pros: Modern, comfortable room.
Cons: Bed duvet needs to be more generous in size and depth.
Location: Good eating in Chemainus. Odika Cafe is strongly recommended!
Not my first visit to Chemainus Best Western, but it's been a few years since I was last here. A warm welcome and a well-appointed lobby create an immediate impression. Clean, bright and modern rooms continue the pleasant experience, which (especially having moved on from another hotel in the chain only the night before) is a level above my expectations. Despite being next to the elevator, it seems to be very well insulated - we didn't hear it at all. A comfortable bed is the icing on the cake.
Comment from Hotel Management
Nov 13, 2016 by Sara-Front Desk, Hotel Management
Hello, Thank you for your stay. We are so glad that you enjoyed with us. Odika's is one of our favorites as well. We value your feedback in respect to the bed duvets. Once again thank you for your stay.