The hotel is located in a good location to explore Cowichan village. The staff was great and check in and check out were smooth and quick, we were also given coupons for free continental breakfast so that was a nice bonus. It was yogurt with granola, fresh fruit and a croissant along with tea or coffee. The restaurant has a very nice view looking over the water so I would definitely go there for breakfast. We booked a standard room and those are not fully renovated so if you are looking for a nicer cleaner room book an executive suite. The shower head in the bathroom was quite low so it made having a shower a bit difficult but the hotel has said they will be finishing upgrading the rest of their rooms soon so hopefully they will redo the bathrooms. The beds seem to be new and were comfortable so sleeping was enjoyable. Overall I would stay here again but book an executive suite for a newer room.
Comment from Hotel Management
Jun 19, 2016 by Rob G. Manager, Sales and Marketing, Hotel Management
Thank you for taking the time to send us your comments.
We are in the midst of a long term renovation schedule that, over the next few months and years, will fully renovate all of our hotel rooms and public areas. Bathrooms are definitely still on the 'to do' list!
We hope that you will stay with us again and experience the results of our next renovation phase!