Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
81% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burnaby, BC

very nice bed were great

Posted Aug 1, 2015
Pros: more comfortable than we stayed before it was so nice to have air conditioning
Cons: elevator would have been nice and an ice machine closer to the rooms
Location: it was close to every thing. Our grandson is an actor and his shoot was only 7 minutes minutes away. Lots of nice restaurants close by
It was an awesome experience. Staff went above and beyoned
Comment from Hotel Management
Aug 17, 2015 by CatherineK, Hotel Management
Bruce, Thank you for sharing your experience with us and future guests. We appreciate your kind words about our team members. They certainly make the difference and always enjoy reading our guest comments. We look forward to seeing you next time!
3 out of 5
by A verified traveler from vancouver, bc

Rooms need updating

Posted Jul 21, 2015
The rooms desparate for a facelift. The lobby and restaurant are nice upon arrival but once in the room a completely different take. Generally clean and good enough for sleeping. AC worked great!
Comment from Hotel Management
Jul 27, 2015 by Catherine K, Hotel Management
Dear Brad, Thank you for choosing to stay with us at the Travelodge, Duncan and for taking the time to provide us with comments from your stay As you mentioned, our public areas including the lobby, restaurant and banquet spaces have all been completely renovated and look great. We are now working on freshening up our guest rooms with a new coat of paint, new carpets and drapes. We are happy to hear you found your room to be clean and that it worked well for your needs.
3 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Convenient hotel

Posted Jul 20, 2015
Was staying overnight for a wedding. The rooms are basic but very clean. The air conditioner covered any possible outside noise. The bed was quite comfortable. Would stay there again.
Comment from Hotel Management
Jul 27, 2015 by Catherine K, Hotel Management
We appreciate you taking the time to share your comments regarding your stay at the Travelodge, Duncan. We're glad you enjoyed your stay with us and found your room to be very clean. Our housekeeping team works hard to maintain a high standard of cleanliness. We look forward to seeing you on your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
Cons: Don't be roofing, banging & plunking things down on the roof at 8 am right overhead!
The lobby staff & on site restaurant breakfast were fine.
Comment from Hotel Management
Jun 30, 2015 by CKynoch, Hotel Management
We appreciate you taking the time to share your comments with us. We are happy to hear that you found the Front Desk staff friendly and that you were able to enjoy breakfast in The Old Fork. We look forward to seeing you next time!
4 out of 5
Recommended
for Couples
by ZHI QIANG from china

性价比非常高的酒店

Posted Mar 26, 2015 on Hotels
服务员很耐心,两次更换房间(一次是换到楼上,一次是换掉214房号)都很快。以后还会入住该酒店。
4 out of 5
Recommended
for Everyone
by A verified traveler from Comox Valley BC

Duncan BC

Posted Mar 15, 2015
Clean hotel and friendy staff. Had lunch and drinks in the bar. Good food.
Comment from Hotel Management
Mar 31, 2015 by Catherine K, Accommodations Manager, Hotel Management
Thanks for sharing your experience at our hotel; it's wonderful to hear that you enjoyed your stay with us. We pride ourselves in offering our guests an affordable stay, clean rooms, and friendly, helpful staff. We have the River Rock Bar Grill and The Old Fork restaurant on site. I’m glad to hear you had a chance to enjoy a yummy lunch and drinks in the River Rock. We look forward to welcoming you back next time you are in town!
3 out of 5
Recommended
for Business Travelers
by Lawrence from Vancouver

Access denied.

Posted Jan 17, 2015 on Hotels
Room was OK but I had a repeated problem with the card keys not working, getting locked out of my room and having to repeatedly go to get them recoded. My room was on the 3rd floor, there was no elevator and I had some heavy luggage. The hotel is in an industrial area with little of interest in the Neighbourhood.
2 out of 5
Recommended
for Families
by A verified traveler

Over Priced

Posted Nov 13, 2014 on Hotels
Friendly staff & great food in the restaurant. Room was overpriced & in need of repair & a deep clean.
Comment from Hotel Management
Feb 7, 2015 by Sheila, Hotel Management
Thank you for taking the time to provide feedback, we are happy to hear you enjoyed your stay. Deep cleans are completed in each room on a regular basis as we take pride in the cleanliness of our guest rooms and want all of our guests to feel comfortable. We have completed upgrades in many of our guest rooms and working on the rest. We are confident you will like the changes you see on your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Cheap and clean

Posted Nov 3, 2014
A bit outdated but if you just need a clean place to sleep it's fine
Comment from Hotel Management
May 9, 2015 by Sheila, Hotel Management
We thank you for taking the time to review your recent stay. We're glad to hear that you found your room clean comfortable and at a good value. We are working on updates now and look forward to welcoming you back on your next visit, we hope you'll like the changes!
2 out of 5
Recommended
for Couples
by Scott from Kelowna

Avoid unless you have no other options

Posted Oct 20, 2014 on Hotels
The room was musty and smelled moldy but was clean enough. TV is an old 27" tube television if that matters to you. The pub in the hotel had "live music" the first night we stayed and they were playing well past midnight quite loud with no regard for anyone staying in the hotel; the noise was very audible and annoying. Overall it was a place to sleep but that's it. I would avoid this location in favor of basically any other hotel/motel in the area unless you just absolutely need a place to sleep. At $108/night, 100% not worth it and will not be returning.
Comment from Hotel Management
Jan 3, 2015 by Sheila, Hotel Management
Thank you for taking the time to comment on your stay, we are glad you found your room clean. We are working on upgrades at this point in time that will see our rooms with fresh paint and carpets as well as flat screen tvs. We're sorry that you found the live music disturbing to your stay. We take pride in showcasing local bands on occasion and it is generally well received by locals and guests alike. We are most happy to accommodate guests that may be disturbed by the music to choose a room for them away from the pub area. We hope you will try us again and see the changes we have made to our rooms.