Get an overview of this hotelSuburban hotel with 2 outdoor pools and free breakfast

Location

Situated in the business district, this hotel is 1 mi (1.5 km) from Methodist Charlton Medical Center and within 9 mi (15 km) of Dallas Zoo and Cedar Ridge Preserve managed by Audubon Dallas.. Dallas National Golf Course and Cedar Hill State Park are also within 9 mi (15 km).

Hotel Features

Along with 2 outdoor pools, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and conference rooms.

Room Amenities

All 70 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free WiFi and coffee makers are standard, as are LED TVs with cable channels.

Best Western Plus Duncanville/Dallas

Hotel Amenities

Hotel Amenities

Best Western Plus Duncanville/Dallas features 2 outdoor swimming pools, a spa tub, and a fitness center. High-speed wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 1100 square feet (102 square meters) include conference space. This Art Deco hotel also offers barbecue grills, a garden, and a picnic area. Complimentary self parking is available on site. The property may provide extended parking privileges to guests after check-out (surcharge).

Best Western Plus Duncanville/Dallas is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 70 
  • Number of floors - 3 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free breakfast 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fireplace in lobby 
  • Fitness facilities 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Number of outdoor pools - 2 
  • Laundry facilities 
  • One meeting room 
  • Garden 
  • Picnic area 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference space size (meters) - 102 
  • Free reception 
  • Year Built 2007 
  • 24-hour business center 
  • Conference space size (feet) - 1100 
  • RV, bus, truck parking 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa tub 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Free Wi-Fi  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking, RV, bus, truck parking

Room Amenities

  • Premium TV channels 
  • Premium bedding 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free weekday newspaper 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • Cable TV service 
  • HDTV 
  • Free WiFi 
  • Pillowtop mattress 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • LED TV 

Where to Eat

Guests are offered a complimentary hot/cold buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Water skiing nearby 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time ends at 3 AM

Minimum check-in age is 21

Check-in time starts at 3 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 10 per stay.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 21 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 100 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Early check-in fee: USD 25
  • Crib (infant bed) fee: USD 10 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Best Western Duncanville
  • Best Western Duncanville Dallas
  • Best Western Plus Dallas Hotel Duncanville
  • Best Western Plus Duncanville
  • Best Western Plus Duncanville Dallas
  • Best Western Plus Duncanville/Dallas Hotel Duncanville
  • Best Western Plus Duncanville/Dallas Hotel
  • Best Western Plus Duncanville/Dallas Duncanville

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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Learn more.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
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Nice

4 out of 5
by
Posted Feb 18, 2017
No real problems. Very comfy beds. Nice breakfast variety too.
Comment from Hotel Management
Feb 18, 2017 by GM
Thank you for your response. We are happy you enjoyed your stay and hope next time we can earn a 5-star review!
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Pretty, But Housekeeping Needs Work

3 out of 5
by
Posted Jan 20, 2017
The hotel has been recently updated, and is beautiful. The room was much bigger than expected, and I had a wonderful standing shower with a glass door and tiles up to the ceiling. The management staff is clearly trying to make an effort to improve the guest experience - they have a website on which guests can make requests. These requests were usually fulfilled within 24 hours. Now for the opportunities for improvement. #1 - the decorative pillow had a dried white substance on it when I arrived. In my opinion, housekeeping should have noticed this and taken it away. I had to ask for the pillow to be replaced. It was replaced the next day. #2 - coffee. I don't understand why, but housekeeping was strangely stingy with the coffee. I had to REQUEST for my coffee to be restocked, and the day I didn't request it, the coffee was not restocked. #3 - burned out bulb in the bathroom when I arrived. I requested for maintenance to replace the bulb, and they did they next day. #4 - despite the shower being beautiful, it is clearly not being scrubbed regularly - black mold is growing on the sealant, which can make some people very sick if they are allergic to it. All in all, an okay experience. I appreciate that my needs were eventually met, but am annoyed that I had to ASK for everything instead of my needs as a guest (clean pillows, filled coffee, working lights) being anticipated.
Comment from Hotel Management
Jan 27, 2017 by GM
Thank you very much for your feedback. It is truly valued and we will use this feedback to improve our internal processes. I'm glad you enjoyed our coffee as we serve Seattles Best in our guest rooms.
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Easy to ge to.

4 out of 5
by from US
Posted Dec 1, 2016
Pros: I can't complain about anything. I could have had an extra blanket and pillow.
Cons: extra liimens.
Location: For what we wanted the needed we couldn't have been more pleased.
I was the 1st time we stayed there. Just a short drive to Wheatland Road. and where we with having Thanksgiving.. There was a gas station right there a Waffle house and a Papadduex. I liked the area we were far enough way from the main highway that traffic did not bother us. Very nice staff and helpful.
Comment from Hotel Management
Dec 8, 2016 by GM
Thank you very much for your feedback. We offer extra linen at our front desk. Please ask our friendly staff for further assistance.
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Home away from Home

5 out of 5
by from US
Posted Nov 21, 2016
Great room. Only wished there were 2 waffle makers
Comment from Hotel Management
Nov 30, 2016 by GM
Thank you for your feedback!
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Good Value + hotel

4 out of 5
by from Dover, UK
Posted Nov 11, 2016
Limited hot breakfast, only green tea (not normal English breakfast) tea bags available at breakfast. Eating area could be laid out better
Comment from Hotel Management
Nov 12, 2016 by GM
Thank you for your feedback. We will work hard to ensure a great breakfast experience next time.
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Good overall experience

5 out of 5
by
Posted Nov 9, 2016
Pros: All of the cable channels
Cons: No bottled water in the room... vending machines too expensive.. free breakfast could of been better
Location: N/A
Overall it was pleasant... nice room, clean, comfortable, and I was able to relax and watch good cable!!
Comment from Hotel Management
Nov 12, 2016 by Gm
Thank you for a 5-star review!
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It's just another hotel.

3 out of 5
by from US
Posted Oct 31, 2016
Pros: The folks at the front desk are very friendly. All the lobby's are all the same.
Cons: Room cleaning, bed made, trash emptied, in room coffee service needs work. Lots of coffee, about no cream & sugar. and the mess at the coffee counter was not really cleaned. Also, don't spend the extra money for a suite, it's just a room with a couch added, and not enough room for the extra furniture.
Location: Luby's next door is good for "Food" and having a Waffle House near by is great.
Comment from Hotel Management
Nov 19, 2016 by GM
Thank you for your comments. We look forward to your next stay.
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Terrible reservation management - Never stay here!

3 out of 5
by
Posted Oct 12, 2016
I reserved two rooms, 1 in my name w/2 queen beds & 1 in my uncle's name w/1 king bed. When we ck'd in we both gave separate credit cards. I got to my room & there was only 1 king bed. I called downstairs but all double beds had been sold so they moved me to a room w/king and sleeper sofa. Not ideal but at least we had two beds. We found a plastic bag under the cushion of the sleeper sofa w/some kind of sticky gel in it. We threw it out immediately. The room smelled like it had been over sprayed to cover up the smell that eventually came through. We didn't want to change rooms again so we just stayed. Then come to find out that after we each gave our own credit cards I was charged for both rooms. I called to have it fixed and they said that I was automatically charged for both rooms after 3pm. NO WHERE did it say this would happen. You give a card to guarantee the room & when you check in you give whatever card you would like to pay with. We each gave our own cards. His was only charged for incidentals. I only signed for one room and one charge. Called the hotel they said my uncle would have to call to pay for his room or it wouldn't be removed from my card onto the card that he gave them at check in NOR did the lady at check-in give any info that both rooms were charged to my card and we would be each getting a $25 hold for incidentals. I've booked many hotels & flights through Expedia & never had any trouble until this hotel. Mgr tried to blame Expedia for the problems.
Comment from Hotel Management
Oct 14, 2016 by GM
We sincerely apologize for this issue. We are not sure where the error took place and we are still investigating this issue. Most hotels will secure your reservation with the payment method used to book that particular reservation. Once the cancellation period has expired, that particular payment method becomes liable for the reservation. This is why your card was charged at 3pm as the cancellation period had expired. I do apologize if this was not explained to you at the front desk. We do take your comments seriously and will discuss this particular situation at our next staff meeting.
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Met expectations

4 out of 5
by from Conroe, TX
Posted Oct 11, 2016
Pros: Beds, vending machines, Direct TV.
Cons: Better (larger) plastic ware for breakfast area :)
Location: Few restaurants, some shopping.
Good hotel conveniently located amidst most amenities (dining, gas stations, etc.). Check in/out was swift and efficient, the employees were courteous and polite. Standard room was comfortable and well appointed. Several strategically located vending machines. Adequate breakfast with the usual selections. Few minor suggestions for breakfast: (a) add a second DIY waffle iron, and (b) change vendors for the plastic ware, the knives, forks etc. were tiny, even for people with small hands :). Overall a comfortable hotel for a 1-2 night stay.
Comment from Hotel Management
Oct 12, 2016 by GM
Thank you Valerie for your comments. We will certainly evaluate our cutlery options with our vendor. At the moment we are using a plant based biosensitive material for our cutlery. This lowers our carbon footprint and helps us be green.
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Very nice hotel and very convenient to restaurants

5 out of 5
by from Riverview, Florida
Posted Sep 26, 2016
Pros: The nearby sites and the friendliness of the staff
Location: Shopping malls, several restaurants and easy access to freeways.
I came to Dallas to celebrate my 60th birthday and this hotel was in the center of everything or place that I was going to visit. The staff at this hotel ware extremely friendly and helpful. They were quick in answering any questions and making accommodations when needed.
Comment from Hotel Management
Sep 26, 2016 by GM
Thank you Joyce for your review! We hope you enjoyed your 60th Birthday with us. We were certainly proud to be part of your celebration!
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