Ratings based on 268 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Best customer service ever!!

Posted Sep 21, 2017
First off, the rooms are super comfy and clean! The walls are thick and you have the quietness that is desired when staying in a hotel. I am not from Dundee, or Michigan for that matter. My plan was to take a cab to visit my client (5 miles away) in the morning. I asked the very friendly assistant manager at the front desk to call me a cab and she explained that there was not a local cab service and that if I called the Metro cab to come pick me up they would be charging me a ridiculous surcharge to do so. Instead she offered to drive me herself!!! What an amazing woman! Best service I've ever received!
4 out of 5
Recommended
for Everyone
by A verified traveler from indians

Posted Aug 17, 2017
It worked for us. Relaxing and clean. Good breakfast, hot tub and pool area clean and maintained.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, FL

Great stay!

Posted Aug 8, 2017
Pros: Clean, comfortable and friendly.
Comfortable room, friendly staff. Great stay. Couldn't be happier.
5 out of 5
by Chandra

Satisfied Guest

Posted May 29, 2017 on Hotels
It's hard to pick a hotel online because you really don't know what you're getting, but this hotel was exactly what I expected. It was comfortable and homey, and very clean. I loved that there were extra pillows and blankets available in the dresser drawers. The beds were super comfortable and the room was spacious. (For those of you who are worried about bed bugs and other unwanted pests like I am, no worries here!) I also found that this hotel is kid friendly, which was great for my kids, who made some friends in the pool area. The front desk staff was friendly and helpful. We packed cold snacks for our trip, which we transferred into the fridge in our room, but we had ice packs that needed to be stored in a freezer, which they stored for us. We requested a rollaway bed when we booked, and we were happy to see it was already in our room. If I had to complain about anything, it would be about the breakfast. It just wasn't very tasty, and there could've been more choices. I would've preferred plastic kids cups; my youngest knocked over a glass and it shattered all over. The staff in the breakfast area ignored the spill and left us to clean up the glass. Plus, the breakfast area staff wasn't very friendly; we didn't feel welcomed to sit and eat. Overall, our stay was delightful. We loved the area; the hotel was very close to gas stations and restaurants. It was also conveniently close to major highways (beware of construction!). We would definitely recommend it.
5 out of 5
by Tammi

Great hotel

Posted May 15, 2017 on Hotels
It was a very clean hotel, the staff was super friendly, would definitely stay again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
by A verified traveler

Business

Posted May 14, 2017 on Hotels
We had a very comfortable stay and the staff made you feel very welcoming!! Definitely recommend this motel and would stay there again!!
5 out of 5
by gregory

Posted May 2, 2017 on Hotels
our stay was an overnight while traveling home. We appreciated the fridge and microwave and the room was clean and comfortable. The free breakfast was excellent.
4 out of 5
by Alan

This traveler left a rating score only Posted May 2, 2017 on Hotels
5 out of 5
by Diane

Posted Apr 21, 2017 on Hotels
We only stayed 1 night but the room was clean, quite and the bed was very comfortable.