Ratings based on 916 Verified Reviews

4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 23, 2018
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2018
Good enough hotel noisy corridors in the morning well located warm rooms
Comment from Hotel Management
May 6, 2018 by katrina , Hotel Management
Thank you for your feedbck
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel; good dining room & room service.

Posted Mar 15, 2018
Pros: Clean and quiet Service was good
Location: Hospital and town were handy
We were attending hospital appointments and found the hotel relaxed and quiet. Lovely to be able to eat onsite at this rather stressful time. Staff were pleasant and helpful.
Comment from Hotel Management
Mar 20, 2018 by Katrina , Hotel Management
Thank you for your feedback. It’s good to see our staff could make your time at the hotel enjoyable through your stressful time .
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Mar 8, 2018
Good location for family, enjoyed botanical gardens.
Comment from Hotel Management
Mar 20, 2018 by katrina , Hotel Management
Thank you for your feed back
3 out of 5
by A verified traveler

Posted Feb 1, 2018 on Hotels
No room Air con on a hot night
Comment from Hotel Management
Feb 8, 2018 by Reservations , Hotel Management
Correct we do not have Air Con in the rooms. We do have fans that can be requested from front office
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

comfortable stay

Posted Jan 31, 2018
Easy to reach location very good rooms plenty of parking.
Comment from Hotel Management
Feb 1, 2018 by Katrina, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Clean and comfortable

Posted Jan 12, 2018 on Hotels
Nice motel a little bit far away from town centre, clean and comfortable room.
Comment from Hotel Management
Jan 24, 2018 by >, Hotel Management
Thank you for your coments on the Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2018
Overall Convenience. The luggage had to be brought up to first floor by Hotel staff.
Comment from Hotel Management
Jan 8, 2018 by ., Hotel Management
All Part of the service bags brought up to your room .
3 out of 5
by A verified traveler from Sarasota, FL

Older hotel

Posted Nov 22, 2017
Food not very good, no elevator to second floor, could use some repairs. It caters to the bus load of tourists.
Comment from Hotel Management
Jan 8, 2018 by 1, Hotel Management
Did you pass your feed back on to our Resturant team or to out Reception Team so this could be addresd at the time of your Stay ?
5 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Really nice with easy parking

Posted Sep 8, 2017
Pros: The resturant
Location: Its a 20 min walk inot the centre of Dunedin where there is lots to do - check out the Dunedin whats to do web page.
Really enjoyed this Mercure, teh rooms a well equiped with walk a shower and mine had two queen beds. It was warm andthe staff were friendly. Its one of the only hotels where I eat in the resturant. The food is excellent and the cost not too high. Always stay here when in Dunedin