Ratings based on 277 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Babylon, NY

Posted May 19, 2018
Great location on the Lake. Close enough to SUNY Fredonia that we stay here every time we come to see or pick up our son at school.
Comment from Hotel Management
May 21, 2018 by Guest Relations, Hotel Management
Dear Guest, Dear Guest, We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
by A verified traveler from Ky

Posted May 8, 2018
Close to the boat dock and had plenty electric hook up to charge batteries.
Comment from Hotel Management
May 21, 2018 by Guest Relations, Hotel Management
Dear Guest, We would like to thank you for taking the time to write a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Babylon

Visit to Fredonia

Posted Apr 15, 2018
I like this hotel because it is right on the lake and is convenient to get to the University. Staff is always pleasant and rooms are comfortable.
Comment from Hotel Management
Apr 26, 2018 by Guest Relations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2018
Nice hotel. Parking lot small. Hard to find spaces to park if you come in later st night. Walls are paper thin.
Comment from Hotel Management
Apr 16, 2018 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to write a review. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Yes

Posted Apr 8, 2018
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Comment from Hotel Management
Apr 14, 2018 by Guest Relations, Hotel Management
Dear Guest, Thank you for writing a review. And thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2018
My dad died the week I stayed at the Clarion. The staff was so accommodating. We received VIP treatment through this difficult time, which trickled into the restaurant and bar area. My family is larger and this hotel reserved a conference area for us to use as we grieved.
Comment from Hotel Management
Mar 28, 2018 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to write a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Mar 5, 2018 on Hotels
Comment from Hotel Management
Mar 28, 2018 by Guest Relations, Hotel Management
Dear Guest, Thank you for taking the time to review our hotel regarding your recent stay at our hotel. We hope to see you again soon!
4 out of 5
by A verified traveler

Good Stay, Comfortable with friendly Staff.

Posted Mar 5, 2018 on Hotels
We stayed at the Clarion for the NI Champs Swim Meet at Fredonia State. The room was comfortable and clean. The staff was polite and friendly. I did not like the coffee or the breakfast. I would have preferred a small refrigerator and/or microwave in the room. No pool, which bummed the kids.
Comment from Hotel Management
Mar 28, 2018 by Guest Relations, Hotel Management
Dear Guest, We would like to thank you for taking the time to tell us about your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
3 out of 5
by A verified traveler

Posted Feb 19, 2018 on Hotels
Comment from Hotel Management
Feb 22, 2018 by Guest Relations, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Feb 12, 2018 on Hotels
AC/Heater unit did not provide enough heat for the bathroom.
Comment from Hotel Management
Feb 24, 2018 by Guest Relations, Hotel Management
Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.