Ratings based on 81 Verified Reviews

4.4 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 30, 2018
We have ended up at this resort last minute twice (from delayed flights). We absolutely love it!! It is so clean and beautiful. The food is great and so is the staff! They have all you need, soap, coffee, kitchen utensils, etc. The bed is so comfortable and they have very fast wifi.
Comment from Hotel Management
Jun 8, 2018 by BW, Hotel Management
Thank you for taking the time to write a review. We appreciate it. A great place to be delayed for sure. We look forward to your return visit but hopefully not because of flight delays.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted May 18, 2018
Very enjoyable 9 nights, very clean rooms,everything worked well, all service was very good.
Comment from Hotel Management
May 24, 2018 by BW, Hotel Management
Thank you for staying with us. We appreciate your business and look forward to welcoming you back some day.
5 out of 5
Recommended
for Everyone
by A verified traveler from nassua

Amazing

Posted Apr 15, 2018
This resort Is the best on the island. The warmth reception,amazing atmosphere, fantastic staff. Rated 100%. If you are considering Harbour island there is no bette place to stay.
Comment from Hotel Management
Apr 18, 2018 by Beth, Hotel Management
Thank you so much for the outstanding review. We greatly appreciate you sharing your experience.
4 out of 5
Recommended
for Families
by A verified traveler from New York

Size of rooms main reason why we booked - fits 5

Posted Mar 25, 2018
Pros: Rooms Sunsets Bar
Cons: Service -follow through.
Location: Beach, fishing, snorkeling
Service in the Bahamas simply doesnt exist the way it does in the States, but they sometimes try. For example, we asked 3 times for a rollaway, and it was as if we were asking them to split an atom. Also, if you ask for any custom order (like cream instead of milk), make sure you follow them all the way into the kitchen so they follow through... Place was in a beautiful location and the upgrade to the hotel was very nice. Need more food options, fried fish for $20 every night gets old. Housekeeping king off happens over the course of the day. starts around 10 and they finish around 4. Valentines is very much setup for boaters. Maybe the hotel can offer directions to the beach
Comment from Hotel Management
Mar 30, 2018 by Beth, Hotel Management
Thank you for your feedback. I would like to say that you must be speaking of another restaurant on island versus on our site restaurant. We don't have fried fish on our dinner menu. Our menu is available online with all the items we offer.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great Property, with one main caveat

Posted Mar 20, 2018
Loved the property, the staff, food and beverage was surprisingly good. Great location on the island. Lots of activities. Decent pool. But unless your are going to "get away from it all", the complete lack of any "consistent" wifi may make you reconsider staying here. Had a 1 bdrm apartment, and if you were sitting on the couch in the living room, you might get wifi good enough for a short period of time. Even walking upstairs or on the balcony rendered your device useless or on extremely expensive cell roaming. It took almost 26 hours and 3 attempts to simply download an audible book as an example. Like I said, if you are going to "unplug", it's a great property, but if you have to stay connected for professional or personal reasons, you will be very frustrated.
Comment from Hotel Management
Mar 30, 2018 by Beth, Hotel Management
Thank you for your feedback. We welcome all recommendations from our guest. We are now having our IT department research solutions to improve our wifi / internet.
4 out of 5
by A verified traveler

Nice Place to Stay

Posted Mar 19, 2018 on Hotels
We stayed at this property in early January 2018 and were quite satisfied with our visit. The room was spacious, clean, and comfortable. The property has its own dock, so the transport boat picks up and drops off yards away from the hotel lobby. The restaurant and bar area has a good vibe, which leads to a comfortable setting for a late night drink. The only negative is that none of the rooms have a great views of the water (the pink sand beaches are on the other side of the island, which is a 5-10 minute golf cart drive away). Would also suggest the staff be more vocal on how the property has it's own section of the pink sand beaches reserved for the hotel guests. We luckily stumbled upon this area on our own. Overall, it was a very nice property and that lead to an enjoyable stay on Harbor Island.
Comment from Hotel Management
Mar 30, 2018 by Beth, Hotel Management
Thank for your recommendation. Our location on the beautiful pink sank beach is a must and not to be missed. Especially with our new boardwalk. We will discuss with our front desk team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2018
One of our top vacations. Love the island people, weather, history and beauty of the island. Will definitely go back.
Comment from Hotel Management
Mar 30, 2018 by Beth, Hotel Management
What a great picture. I see you had beautiful weather during your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from marietta ga

Great choice

Posted Feb 25, 2018 on Orbitz
First time to harbor Island friendly helpful staff, great location
Comment from Hotel Management
Mar 30, 2018 by Beth, Hotel Management
Thank you. Hope to see you back in Harbour Island.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2018
Loved Valentines Resort and Marina. The rooms are very spacious with a small kitchen with everything you need. Beautiful grounds and view of the water.
Comment from Hotel Management
Mar 30, 2018 by Beth, Hotel Management
Thank you for the great review. We have a great team.
5 out of 5
Recommended
for Everyone
by A verified traveler from from WI

New hotel close to the water.

Posted Feb 7, 2018
Pros: .I really liked it. I appreciated the laundry service
Cons: I could not see the TV from the sofa.
This is a first class place to stay in Harbour Island
Comment from Hotel Management
Feb 13, 2018 by Beth, Hotel Management
Thank you for taking the time to write such a great review. We look forward to your return visit.