“The location was excellent; however, the discerning differential was the outstanding staff. Damien, Reuben and Andrew manned the restaurant extremely well and attended to my every need. The housekeeping staff were also polite and extremely attentive,
Lastly, the breakfast chef was excellent.”
“Clean room, good air conditioning, good swimming pool and hot tub, good environment outside, fair customer service at the reception and club area, fair breakfast.”
“The outdoor pool was quite dirty when the bubbles stopped. It was overall clean apart from dead flies etc on the floor around the indoor pool. Staff were nice, man is restaurant made me extremely uncomfortable with sexual innuendos and was very unprofessional. Would have been nice to have the bar open outside the restaurant. The cleaning staff were lovely as were reception. Room itself was nice, parts of the hotel overall were tired. It would have been nice to have replacement spa towels each……
“This is a first class boutique pub. Bedroom was lovely, quiet and comfortable. (Though there could be more shelving for toiletries).Restaurant provided an excellent range of evening meals and breakfast options to a very high standard.
All staff were extremely polite”
“The website for this hotel looked way nicer than the reality. The pillows and duvet smelled of stale sweat. The mattress was old, and the furniture of a low quality or damaged. The window frames were damaged, and the water pressure in the bathroom was weak. I had booked another stay here in coming weeks, but I have cancelled that based on this uncomfortable stay”