Ratings based on 160 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing location and beautiful property

Posted Aug 7, 2017
Pros: Location, comfort, cleanlisness
Location: All of Florence centro storico is easily accessible from this hotel
I thoroughly enjoyed my stay in a very comfortable room at this great location next to the Duomo. The staff were very friendly and accommodating - even when we lost our keys very late at night and had to wake them up to rescue us! I would definitely stay here again.
Comment from Hotel Management
Aug 16, 2017 by Grazia, Hotel Management
Dear Guest, I’m glad to hear that your stay here in our Adelaide House was pleasant. We thank you very much for choosing us for your stay and we hope to welcome you once again in Adelaide house. Grazia
5 out of 5
Recommended
for Everyone
by A verified traveler from New Haven, CT

Clean room in great, central location

Posted Jun 30, 2017
We stayed here for a week and loved being so close to the city center and getting to walk by the Duomo on our way home every night. The rooms were clean, had AC (which felt great to come home to in the summer heat), and had WiFi. We had a rollaway bed (really just an extra twin bed) in a double room and still had some extra space. The bathroom is tight and you have to walk up stairs to get to the hotel, so if you have any issues with those, this isn't the place for you. Otherwise, it was great. The breakfast was a card to exchange at a coffee shop just down the road by the Duomo for an Italian style breakfast of espresso or cappuccino, croissant, and juice. Overall, I'd recommend staying here!
Comment from Hotel Management
Jul 5, 2017 by Grazia, Hotel Management
Dear Molly, we are really glad to know that you enjoyed your experience at Adelaide House Firenze and desire to thank you for choosing us. Hoping to host you again in Adelaide House, kind regards Grazia
5 out of 5
Recommended
for Everyone
by A verified traveler

Couldn't really ask for more!

Posted Jun 29, 2017
Pros: The location, friendly welcome, lovely room..
Cons: The shower sadly lacked power and any sort of heat regulation. Was very hit & miss. The owner explained that it was a fault sadly beyond her control.
Location: Located a stones throw from the Duomo.. Perfect location, but be prepared to be woken at 7am by the bell of the cathedral.
Lovely place to stay! Spacious room, spotlessly clean! Friendly and helpful cleaning staff, and a lovely owner who couldn't do enough to help! I was able to leave my luggage in my room on the day of departure, and pick it up at an agreed time, without fuss.. Couldn't have been treated any better. The AirCon in the room was a real bonus, after a day out in 35 degree heat. Made sleeping that much easier.
Comment from Hotel Management
Jun 30, 2017 by Grazia, Hotel Management
Hello Richard, I thank you very much for this detailed review and to recognize how hard we work in order to meet our guest's expectations. We are pleased to learn that you fully enjoyed and we hope to have a future opportunity to host you again. Warmest regards, Your Grazia
5 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach, SC

Perfect Location

Posted Apr 20, 2017
Stayed 12 nights at the Adelaide House and loved it. Not fancy, just a roomy, comfortable place to stay while you are in Florence. Grazia is so friendly and helpful. Loved, loved the location. If I return to Florence, the Adelaide House is where I want to stay.
Comment from Hotel Management
Apr 20, 2017 by Grazia, Hotel Management
Dear Judith, We thank you very much for this detailed review and to recognize how hard we work in order to meet our guest's expectations. We are pleased to learn that you fully enjoyed and we hope to have a future opportunity to host you again. Warmest regards, Your Grazia
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Serviced apartment, not B&B

Posted Apr 2, 2017
Pros: Location
Cons: Description - this isn't a 'bed and breakfast', it's a serviced apartment
Location: Right near the Duomo and perfectly located for all sights in central Florence. Only a few minutes' walk from most.
The locations of the rooms is fantastic for the price and if you're looking for somewhere reasonable in the centre of Florence where you aren't expecting to spend a lot of time, this is great. However, our room was in a separate building and wasn't strictly a "bed and breakfast". Our rooms were cleaned every day and we had vouchers for a cafe nearby at which we could get pastries and coffee in the morning but if you're looking for a bar or other "hotel style" facilties, you won't find them here. Very reasonable but more like a self-catered apartment than anything else.
Comment from Hotel Management
Apr 5, 2017 by Grazia, Hotel Management
Dear Chalotte, Thank you for the preference accorded and for the nice review. We hope to see you again. Best regards,Your Grazia
5 out of 5
by Matthew

Posted Mar 24, 2017 on Hotels
Comment from Hotel Management
Mar 27, 2017 by Grazia Manager, Hotel Management
Thanks. Adelaide House.
5 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City, UT

Perfect Location

Posted Mar 9, 2017
Pros: The location and staff friendliness.
Cons: Softer mattress.
Location: This is right next to the duomo and walking distance to: Uffizi, Accademia, Ponte Vecchio, and all other major tourist sites
This was the perfect location right next to the duomo. Our host, I think her name is Grazie, was so kind and accommodating. She reached out via email a few days before our check in to see our arrival time to ensure she was there. Check in was quick and easy. Be aware that the B&B is at the top of five flights of stairs. Breakfast in the mornings is a voucher for a cafe that is very close. It was a simple, yet adequate breakfast consisting of coffee, juice and your choice of pastry. This was by far the largest room we stayed in while touring Italy. Also, we were able to have them hold our bags our last day as check out was around 10 and our train didn't depart until later that evening. I would highly recommend this place to a friend. For the price, it can't be beat!
Comment from Hotel Management
Mar 12, 2017 by Grazia, Hotel Management
Dear Samantha, We thank you very much for this detailed review and to recognize how hard we work in order to meet our guest's expectations. We are pleased to learn that you fully enjoyed and we hope to have a future opportunity to host you again. Warmest regards, Your Grazia
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

very good

Posted Feb 20, 2017
Clean , perfect ubication ...staff friendly . I would like to recommended
Comment from Hotel Management
Feb 28, 2017 by Grazia, Hotel Management
Thank you for choosing Adelaide House B&B for your recent stay in Florence. We work hard to make our guests happy and appreciate your feedback! Thanks again, and we hope you'll choose Adelaide House B&B the next time you're in Florence
5 out of 5
by David

Posted Feb 12, 2017 on Hotels
Just steps away from the Duomo on a quiet street. Staff great, nice room. Simple and clean.
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Dear David, thank you for your feedback and for your appreciations on our cleanliness and location. We look forward to welcome you here soon again, kind regards Grazia
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great little place!

Posted Jan 15, 2017
Pros: Everything!!
Cons: Notification prior to arrival that we needed to call when we got there (we had no phone and had to ask a local for help). Not too big a deal though.
Location: Close to everything. Walking distance to rail station. Steps away from the Duomo and central Florence shopping areas. Close to the main Piazza.
I stayed at this B&B back in 2013 (forgot to write my review back then and just found this while booking another holiday (different destination) - Bit late I know but it deserves a review!). We absolutely loved our stay here! The host was very welcoming, the room was clean and had all the necessities we needed. The location was perfect, walking distance to the main Square and only steps from the Duomo and we could wander through all the little back streets and get lost in the essence of Italy. Out of all the places we stayed in Italy this was by far the best. Would not hesitate to rebook here for future visits!!
Comment from Hotel Management
Jan 18, 2017 by Grazia, Hotel Management
Dear Kim, Wow! Thank you so much for having chosen again Adelaide House and for your wonderful words! We are delighted to learn that you enjoyed our performance! We look forward to the pleasure of welcoming you soon again as valued guest! Warm regards, Your Grazia