Ratings based on 405 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2018
Wonderful staff and great location! Thanks for a great stay!
Comment from Hotel Management
Apr 24, 2018 by Roberto, Hotel Management
Dear value guest, thank you so much for your kind comment. We really hope to welcoming you back soon at our Hotel Continentale for another amazing stay! Roberto front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Apr 13, 2018
Wonderful friendly staff, very welcoming on arrival and whenever entering or leaving the hotel. The hotel feels very relaxing and we rarely saw another guest. The rooms are beautifully decorated and are very quiet. Breakfast was plentiful and delicious. The only thing that could make this hotel better is if it had a bar that was open in bad weather. Unfortunately the weather wasn’t good enough for the terrace bar to open when we were there.
Comment from Hotel Management
Apr 24, 2018 by roberto, Hotel Management
Dear value guest, thank you so much for your kind comment! We are delighted that you enjoyed our Hotel Continentale. We really hope to welcoming you back soon. Our rootop terrace team will be delighted to prepare your favourite cocktail or serve you a glass of italian amazing wine. Best Regards, Roberto front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with beautiful rooftop bar

Posted Jan 24, 2018
Extremely nice hotel with great service staff. It is located near most of the places of interest in Firenze. It would be great if a kettle is provided in the rooms, especially during winter. Would highly recommend for friends to consider staying here.
Comment from Hotel Management
Jan 30, 2018 by Giuditta Pisani - Front Desk, Hotel Management
Dear Mr. Pris, Thank you very much for your feedback, we appreciate you have dedicated your time to us! We hope to welcome you back soon, and please do not hesitate to ask for a kettle, we will be pleased to bring you in the room. Looking forward to welcoming you back soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

High End Florentine Experience!

Posted Dec 4, 2017
Pros: Location, cleanliness, bed comfort, staff.
Cons: Zero
Location: Right in the heart of Florence, overlooking Ponte Vecchio and only a short walking distance to all the major monuments and attractions.
Fantastic hotel overlooking the Ponte Vecchio. The hotel is on of the 4 Feragamo hotels in Florence. At every turn there was some other little different thing that we really loved. The rooms were immaculately cleaned and the bed was absolutely delicious to sleep in - linen of the highest standard. We stayed on the 5th floor with a view over the Ponte Vecchio - worth every cent! The staff could not have been more helpful ... they were truly awesome. The Breakfast Room was stunning and in particular Marta was our absolutely brilliant breakfast waitress. She couldn't do enough for us. Should also mention Giuditta on the front desk - so very very helpful - a real delight to deal with! Thanks everyone for a truly awesome stay in Florence. Can't imagine staying anywhere else!
Comment from Hotel Management
Jan 9, 2018 by Giuditta Pisani, Hotel Management
Dear Wendy, Thank you very much for taking the time to share your kind review, we are delighted that you enjoyed your stay with us! We hope to welcome you next time soon! Warmest regards,
4 out of 5
by Joseph

Friendly Staff

Posted Nov 17, 2017 on Hotels
Really nice hotel and great, friendly staff. Located right at the foot of the Ponte Vecchio, and convenient to all of the major sites. Only disappointment was that the roof deck bar was closed for the winter, which I didn't realize upon booking, and was the main reason I chose this hotel over their sister hotel across the street (which was slightly cheaper). You could still get onto the roof deck to check out the views, so all was not lost.
Comment from Hotel Management
Jan 9, 2018 by Giuditta Pisani, Hotel Management
Dear Joseph, Thank you very much for taking the time to share your experience with other Expedia Users. We are delighted that you appreciated our attentive customer service. We all look forward to welcoming you back and we will do our best to ensure you can also enjoy our Bar La Terrazza, which is open from mid-March this year. Best regards,
5 out of 5
by Nicole

Great stay. I will be bacl

Posted Nov 4, 2017 on Hotels
Excellent service. Nice room. Clean. Great location. Nice spa. I would def go back
4 out of 5
Recommended
for Everyone
by A verified traveler from wash DC

Excellent Hotel! Great Location

Posted Oct 22, 2017 on Orbitz
Pros: The Staff
Location: Excellent location..within walking distance to the major sights.
This is a great boutique hotel at a Awesome location. Staff was awesome and willing to accommodate every need. The room was a small (no place to put suitcase) but comfortable. Had a spa treatment which was phenomenal!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2017 on Orbitz
Beautiful hotel right on the river in florence. Conveniently located to great shops and restaurants. We never took a cab! The staff were so nice and helpful. Will stay again or at another Lungarno Hotel in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from istanbul

nice hotel very good location

Posted Oct 14, 2017
Pros: location ,design ,staff
Cons: breakfast could be more rich
Location: next to the ponte vechio and shopping street
design of the hotel is very impressive, reception was very helpful for everything.
5 out of 5
Recommended
for Families
by A verified traveler

Excellent hotel!

Posted Oct 10, 2017
Pros: Location, staff, room.
Cons: More America stations on the TV, for example Sports FOX, ABC, NBC, CBS.
Location: Everything was really close by - shopping, sites, etc.
The staff was extremely helpful. The location was perfect and would recommend anyone visiting Florence to stay at this hotel. They rock!