Ratings based on 148 Verified Reviews

3.8 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Comfortable Boutique Hotel

Posted Jan 24, 2018
Pros: Location / Affordability
We stayed here January 2018. This hotel was comfortable and conveniently located close to the train station and major sightseeing locations. They are in the process of installing a lift. The staff was accommodating.
Comment from Hotel Management
Jan 25, 2018 by dario, Hotel Management
thanks
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great location

Posted Aug 23, 2017
Pros: Closeness to train station and Florence old city
It was a great location, wonderful staff and easy walking distance to all major sites of Florence and the train station.
Comment from Hotel Management
Aug 26, 2017 by dario, Hotel Management
thanks
4 out of 5
by Michail

Posted Jul 1, 2017 on Hotels
Great service and the staff are extremely friendly!
Comment from Hotel Management
Jul 5, 2017 by dario, Hotel Management
thanks
5 out of 5
Recommended
for Everyone
by A verified traveler from Lennox Head Australia

Home away from home

Posted Jun 18, 2017 on Wotif
Pros: I couldn't fault this accommodation and Darius is a great host, helpful, friendly and very welcoming.
Cons: Giotto fulfilled all our needs perfectly. Please don't change a thing!
Location: The location is very central, five minutes to the railway station, plenty of restaurants nearby even a laundry just around the corner.
If you're looking for a great location with friendly helpful staff and clean well presented accomodation, look no further. This is our second stay with Hotel Giotto and we wouldn't hesitate to recommend this hotel as on our next visit to Florence this will be our first choice.
Comment from Hotel Management
Jun 21, 2017 by dario, Hotel Management
thanks
5 out of 5
by A verified traveler

Close to the city and easy on the pockets

Posted Apr 5, 2017 on Hotels
This hotel is super convenient right in between the central train station and the city center. It is clean, safe, and affordable.
Comment from Hotel Management
Apr 13, 2017 by dario, Hotel Management
thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 15, 2016
Clean room, good breakfast, super staff and a great location
Comment from Hotel Management
Oct 20, 2016 by dario, Hotel Management
thanks
3 out of 5
by A verified traveler

Posted Aug 15, 2016 on Hotels
Comment from Hotel Management
Aug 18, 2016 by General Manager, Hotel Management
thanks
4 out of 5
by Wei from Oslo

Posted Apr 4, 2016 on Hotels
Nice place , family hotel , short stay is perfact .
Comment from Hotel Management
Jun 26, 2016 by dario, Hotel Management
thanks
4 out of 5
by A verified traveler

Posted Sep 14, 2015 on Hotels
The hôtel is very well situated, close to everything, from the train station to the Duomo....excellent service ! Excellent 2 stars hotel .
5 out of 5
Recommended
for Everyone
by A verified traveler

Sweet little place right in the middle of Florence

Posted Jul 15, 2015
It was a charming place. It is small and we stayed in a room right off the front desk, but it was quiet and peaceful. With the shutters closed, we could sleep in all morning because it blocks out a great deal of light (as well as sound). We loved it here. The guy at the front desk speaks English very well, which was important for us since we stupidly decided to travel to a foreign country knowing hardly any of their language. It was very easy to get around to all of the important tourist sights on foot. We did take a cab to the Vatican but that was because we signed up for an early tour and didn't want to allot for the time it would take to walk it. We did walk back afterwards and it isn't too far at all. It is also VERY close to the train station (Santa Maria Novella). We loved Firenze and we loved Hotel Giotto. We will be coming back again in the future.