Ratings based on 612 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Neenah, WI

Excellent

Posted Jan 21, 2018
Pros: Friendly, courteous and very helpful staff. The rooms were beautiful.
Location: Location is only steps away from all the sights.
Everything about this hotel is excellent. From the moment you check in you are treated like you are the only guest in the hotel. The staff is beyond friendly and helpful. They will do whatever necessary to make your stay pleasant. The breakfast is great! Next time in Florence, you must stay here!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2018
The staff was terrific and very helpful. I loved the hardwood floors and the marble floors. The location of the hotel was perfect. We were very comfortable.We stayed seven nights.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location!

Posted Dec 31, 2017
Hotel was easy to find! The staff was very helpful and nice. Breakfast was good. They had plenty of choices to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 29, 2017
Loved the hotel. Very clean. Staff was excellent. Great location
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great location

Posted Nov 24, 2017
Highly recommend. I would recommend this to a friend or anyone in Paris
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice and Compfy

Posted Nov 17, 2017
Super friendly staff. They allowed to check-in much earlier than we have to. Provided with a couple of complimentary drinks. Very nice breakfast. Clean and comfortable bed. P.S. Unlike any other hotel's bar prices drinks were very reasonable.
5 out of 5
by A verified traveler

Old world elegance in perfect location.

Posted Oct 15, 2017 on Hotels
We had a lovely stay of 5 nights. The hotel is classy as in "old world" establishments, yet functional as a modern property. The great location between the Duomo & Uffizi is a major plus, particularly notable is that the side street location is quiet in the midst of plenty of shopping, dining and entertainment activities. The attentive staff was first rate. Will definitely stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 4, 2017 on Hotels
4 out of 5
by Nancy

This traveler left a rating score only Posted Sep 29, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2017 on Hotels