Ratings based on 137 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Absolutely beautiful room with a view of the duomo

Posted Jul 10, 2017
Pros: The staff was so friendly and helpful!
Our only regret was that we couldn't stay longer -- the b&b is walking distance to everything you want to see, do, eat, and enjoy.
Comment from Hotel Management
Jul 14, 2017 by Claudio, Hotel Management
Thank you for your review and have chosen us for your holiday. Thank you very much
2 out of 5
by A verified traveler from G

No Air conditioner, they lied about it. no luxury

Posted Jul 3, 2017
No good , as US citizens at least you want Air Conditioner AC in the room and very uncomfortable to get the room stairs, you arrive to an office then you have to move 3 blocks to another place (your room) . No luxury. Very expensive for this
Comment from Hotel Management
Jul 8, 2017 by Claudio, Hotel Management
Thank you for your comment, I have the possibility to answer to your not positive judgement First of all, I want to say that I accept every kind of judgement, as everyone has his taste and wishes Therefore I accept your thoughts because this is a right of everyone But considering this I want to express my judgement: We are a Luxury B&B, and as you are a world traveler, I guess you know what are the differences from a hotel, including the different service offered You booked a room in the separate building, which is reported in the reservation, therefore, as the word itself says, the separate building is in a different place We DON'T LIE and we are very clear with all our clients. We respect Italian and European law, all our service and equipment inside the B&B are perfectly conform to our law system and the best quality We DON'T LIE and we have air conditioning in all rooms. As you say yourself, our service doesn't reflect the American standard. I don't know the American standard, but I know for certain that the air conditioning in you room worked perfectly (I myself asked you to show me the not-working air conditioning in your room... Unfortunately you didn't want to show it, maybe because it was working?) You had a temperature of 19 degrees in your room when the exterior temperature was 40 degrees I respect your wish to have still more cold air but this is not possible due to Italian law and also for an optimal energy saving for the seek of our world. We Italian and European people are sensitive about these themes and are proud of being it Luxury: I am the owner but I am also a world traveler and I know the services and hotels around the world. I consider that “Luxury B&B” is a correct label for the quality, charm, the service and attention that we pay to our work. You didn't like it and I am sorry for that, but we still are Luxury.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Center of town, easy to walk to places

Posted Jun 25, 2017
It was located in the center of Florence and it was very easy to walk to all the sites. We didn't have to use a taxi once. The hotel was very nice.
Comment from Hotel Management
Jun 29, 2017 by claudio, Hotel Management
Thank you for your comment and thank you for choosing us for your holidays
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Very beautiful hotel in the heart of Florence

Posted May 23, 2017
Beautiful hotel , a few step to Duomo. It is very clean and a very comfortable bed. It was a delight to be able to have coffee and tea , including Biscotti biscuits and fruits 24 hour in the common room. Staff very nice people. Thank you
Comment from Hotel Management
Jun 2, 2017 by claudio, Hotel Management
Thank you for your review and to choose us for your holiday.
3 out of 5
Recommended
for Couples
by A verified traveler from New York

Nice hotel, convenient to Florence Duomo.

Posted May 20, 2017
Pros: Close and convenient to all major Florence tourist sites; 0.6 mile walk from train station. Great AC! Comfortable bed. Elevator. In room safe.
Cons: Small room and bathroom but works well for a couple.
Location: Duomo. Bell Tower. Baptisery. Museo dell Opera. Uffizi Gallery. Piazza della Signoria and Palazzo Vecchio.
Clean and convenient hotel to key tourist sites. An easy walk from the train station. Difficult to get a taxi in Florence at both the train station and the hotel area. Hard Rock cafe nearby. Florence is more modern than Rome and Naples. Numerous nearby restaurants.
Comment from Hotel Management
Jun 2, 2017 by claudio, Hotel Management
Thank you for your review and to choose us for your vacation, we have different rooms of different size, I think you should have chosen the different room type.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
I loved the place. Great location!!! Very profesional staff! Clean and cozy room. I highly recommend this hotel.
Comment from Hotel Management
Jun 2, 2017 by Claudio, Hotel Management
Thank you for your review and to choose us for your vacation.
4 out of 5
by Joshua

Posted May 18, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017
thank you for your review and to have choose us for your holiday
5 out of 5
by Elizabeth

Great hotel

Posted May 16, 2017 on Hotels
Great hotel, good location, friendly staff, all that we wanted thanks
Comment from Hotel Management
Jun 2, 2017
Thank you for your review and to choose us for your vacation.
5 out of 5
by A verified traveler

Posted May 5, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
Thank you for your review and to choose us for your vacation.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Magical place to stay!!

Posted Apr 19, 2017
We loved this hotel! We stayed in the separate building facing the plaza and Duomo. It was magical. The view and being on the square is nothing like what I have experienced. Location is super central to all sightseeing points and nothing was more than 10 minutes walk away. The room itself is clean and beautifully decorated. Loved the touch of the tea/coffee room. We were able to come back each afternoon when we got tired and relax with the windows open and have a cup of tea. There was always a musician playing outside on the plaza so that was also nice. We thought the windows did a great job keeping out the noise at night, but I guess if you are someone very bothered by noise, this may not be the place for you. For us, that didn't matter because it was faint, and this was one of the best hotel experiences I've had, and we've stayed at plenty of 5 star hotels in the world! Very cozy and magical!!
Comment from Hotel Management
Apr 20, 2017 by Claudio, Hotel Management
Thank you so much for your review, this is very important for us It's very important to know the experience our guest. Thank you again