Ratings based on 140 Verified Reviews

4.8 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Elegant hotel steps from the Duomo

Posted Oct 15, 2017
The name of the hotel says it all... Palazzo! A former palace that offers elegance , warmth, comfort, and exceptional hospitality! You do go back in time when you're having breakfast in the beautiful parlor surrounded with frescos. Bedrooms and bathrooms were meticulously clean. The staff couldn't do enough for us ... steps from the Duomo. Loved every moment of our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Wonderful Boutique Palace Hotel steps from Duomo

Posted Oct 2, 2017
Superb location, friendly and helpful staff, good breakfast, great linen, rooms are updated yet 17th century frescos decorate ceilings. Strongly recommend.
Comment from Hotel Management
Oct 6, 2017 by Ginevra Niccolini di Camugliano, Hotel Management
Dear Guest, Thank you so much for your kind words. We really hope to meet you again. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 2, 2017
Pros: Everything
Cons: Nothing
Location: Around the corner frome The Duomo.
Breakfast was excellent as was the service. We received a warm welcome when we arrived. Our room was fantastic with frescoed ceilings, Venetian glass chandelier, original stone floors, and marbled shower.
Comment from Hotel Management
Oct 6, 2017 by Ginevra Niccolini di Camugliano, Hotel Management
Dear Guest, Thank you for your review. We really hope you will come back to Palazzo Niccolini one day! Kind regards,
5 out of 5
Recommended
for Couples
by A verified traveler from New Zealand

Posted Sep 14, 2017
Pros: Elegant, in a class of its own. Beautiful spacious rooms. Discreet, helpful staff.
Cons: Absolutely nothing
Location: So close to the Duomo, shopping and all the hot tourist attractions.
A beautiful, elegant building, so close to the Duomo. Also, a peaceful haven. I felt like royalty staying here and this is where I shall always stay when in Florence.
Comment from Hotel Management
Sep 16, 2017 by Staff, Hotel Management
Dear guest, we are pleased to hear about your satisfaction. One of the things we hold the most is to know that our guests feel royal but quite at the same time. We really hope to welcoming you to Palazzo Niccolini again on your next trip to Italy, and we thank you very much for writing to us!
5 out of 5
Recommended
for Everyone
by A verified traveler from RI

Close to everything! Very comfortable bed.

Posted Aug 24, 2017
The staff were at tentative to everything. I loved everything about our stay.
Comment from Hotel Management
Aug 26, 2017 by mau, Hotel Management
Dear Mrs. Sarah, thank you for writing so nicely about Palazzo Niccolini. We try hard to make our guests happy, we always look for their smile and satisfaction. We regret not having been able to upgrade you this time so we really count on you to come back and stay with us on your next trip to Florence! We wish you a nice end of summer, the staff of Palazzo Niccolini
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Hotel

Posted Aug 21, 2017
Well to begin with we arrive by train in Florence, our train arrived quite late at night and the hotel arranged for a member of staff to stay late to meet us. The hotel also contacted us before hand to confirm what time we will be arriving and if we needed a taxi. Next, (guess as we were on honeymoon) we got upgraded and let's just say we both said "wow" as we walked into the Gallery room...then we looked out of the window and we were (almost) sharing a wall with the Doumo and had a great view of the building. The hotel is in the centre of town but still very quite, great location, an amazing building and friendly staff, all is perfect with the world once you enter Palazzo Niccolini. Trust me, I tried hard to find a fault with the hotel and I couldn't.
Comment from Hotel Management
Aug 26, 2017 by mau, Hotel Management
Dear Mr. P. and Mrs. E.J., thank you so much for your kind words. It is an everyday effort from our side to come acroos just like you've described us and, when we succeed, we can't help but rejoyce!! We hope you'll have the chance to come visit us again and, while we await that moment, we wish you all the best in your life. The staff of Palazzo Niccolini
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Fantastic hotel

Posted Aug 17, 2017
We had an amazing stay at the Palazzo Niccolini. Our suite was enormous and beautifully decorated. We were all speachless at the wonderful ceilings and furniture. Contact prior to our stay with hotel was easy and very useful. Breakfast was nice and had a good selection. Location was second to none. Our window looked onto the duomo and I could see it while laying in the bath! I could not recommend a stay here enough!
Comment from Hotel Management
Aug 19, 2017 by Ginevra Niccolini di Camugliano, Hotel Management
Dear Guest, We are so happy you enjoyed the Empire Suite and we are honored to read your lines. We hope to have another chance to meet you! All the best, Ginevra Niccolini di Camugliano Palazzo Niccolini al Duomo
5 out of 5
Recommended
for Everyone
by A verified traveler from merion station (philadelphia) pa

Perfect central location great staff.

Posted Aug 9, 2017
We enjoyed the personal boutique style and excellent amenities.
Comment from Hotel Management
Aug 12, 2017 by Niccolini, Hotel Management
Dear guest, thank you so much for your positive comment, it is our great pleausre to satisfy our guests. Hoping to welcome you again in the future,
5 out of 5
Recommended
for Everyone
by A verified traveler

Splendid

Posted Jul 31, 2017
Splendid - a lovely experience right in the centre of Florence.
Comment from Hotel Management
Aug 4, 2017 by Serena, Hotel Management
Dear Guest, THank you very much for your review. We are glad you enjoyed your stay at Palazzo Niccolini. We hope to see you soon! All the Best
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

The hotel is in a great location

Posted Jul 13, 2017
Pros: Very nice and helpful staff. Literally a palace. Our room was HUGE, bathroom was three times the size of typical european bath. Very nice breakfast
Cons: zero
Location: Great location across from the Duomo church. A little quieter than a few blocks away but plenty nearby and easy walk to other points of interest.
We visited four cities in Italy this summer ('17). By far Florence was the most beautiful, Right mix of history, restaurants and things to see.
Comment from Hotel Management
Jul 15, 2017 by Serena, Hotel Management
Dear Steve, We thank you so much for your kind words, your review makes us proud of our work and it energize us to improve it more and more. We hope to see you again and we wish you all the best.