Ratings based on 657 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

In the center of attractions

Posted Nov 11, 2017
Pros: Its location to the cathedral and museums. Nice lobby and friendly staff; very helpful showing where to go and buy stuff.
Cons: The menu for breakfast. Most of the breakfast food are sweet, it's like having a dessert early in the morning.
Location: Near the Duomo cathedral and San Lorenzo church where you can find the leather products - bags, jackets, etc. Trip to tower of Pisa can be arranged.
The hotel is few meters from the Duomo cathedral. The rest of the tourist spots are 10-15 minutes walk (except leaning tower of Pisa).
5 out of 5
Recommended
for Everyone
by A verified traveler from Greenville.

Florence & loreto

Posted Nov 7, 2017
Great staff.. Friendly good English Breakfast is good need to order their extras. Rooms clean. In center of town 2 blocks from duomo shopping galore.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cali, Colombia

Close to the Duomo

Posted Nov 7, 2017
Great place to stay in Firenze, close to the dome, helpfull staff, nice big and clean room, every single thing you need.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking to most attractions.

Posted Oct 24, 2017
Pros: Great beds, great breakfast, walking distance to everything, close to Duomo.
Location: Great beds, great breakfast, walking distance to everything, close to Duomo.
Personnel were extremely helpful and courteous. Great location of hotel.
3 out of 5
by A verified traveler from miami

Hotel was in a wonderful location

Posted Oct 22, 2017
Pros: location
Cons: . there was no where to hang a towel or a bathrobe.not even in the bahtroom.no place to put the luggage. not one chair to put your clothes tv small.
Location: located two blocks from the duomo and very near from every where by foot. really that was the best part of the hotel.
This hotel was classified as a 4 star hotel. It is located perfectly. The rooms are very big but the decoration has not been renewed since 1960. The bahrtrooms are totally refurbished no complaint.. The breakfast room is ugly, not confortable. tables very small , the whole space where it is served is small and you can hardly walk arround the tables. Breakfast was ok. It is by no means a 4 star hotel. We felt over charged. terrible view. ugly reception.
5 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Perfect location

Posted Oct 19, 2017
This hotel was right in the heart of Florence. WAlking distance from the train station and all the major attractions. Beautiful spacious room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Good location, close to everything.

Posted Oct 12, 2017
Pros: Breakfast was very good.
Cons: Decor could be spruced up a little.
Location: Close to the Duomo and other sites. Could walk everywhere.
Location was very good. Place easy to access. Staff very helpful. Breakfast was very good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
great location, amazing interior, friendly nice staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Great Hotel, Great Location

Posted Oct 5, 2017
This hotel is fantastic! They assisted us with lost luggage, have a very good breakfast and you cannot best the location. The room was expansive with 16 ft ceilings and a large bathroom with walk in shower. Overall very clean with a very helpful staff. Would stay there again and would recommend to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler from ft wayne, IN

Fantastic hotel and flight deal

Posted Oct 4, 2017
Pros: Everything
Location: Close to train station in the heart of the historic center few hundred feet from Duomo Just off the main streets very safe feeling well lighted
Very nice, comfortable and clean hotel - right by the Duomo and a 6 minute walk from train/bus station. Staff very friendly and helpful. Breakfast very good and large assortment of foods fruits veggies and drinks on the spread ... Including eggs - fried, scrambled or omelette made to order Also being so close to the Duomo the sound proofed rooms are a definite plus Large shower with rainfall shower head above and hand shower wand both with great water pressure Also, in-room safe, large flat panel tv and free wi-fi (select tools on remote and select languages available- in case you don't know Italian 😊)