Ratings based on 109 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
Great hotel, great beach, great staff. Would definitely come again.
Comment from Hotel Management
May 19, 2017 by Jessica Imbert, Hotel Management
Dear Anonymous, I am delighted to read that you had a beautiful experience with us at La Veranda! I would like to thank you for your generous comments of our great beach and our team who take great care of our guests, their needs and security in our resort. We also very much hope to receive and welcome you again to our little slice of paradise should you decide to visit Vietnam again. I will certainly share your comments with our team which will be very pleased. I thank you again for your feedback and we hope to welcome you again for another wonderful holiday! Kind regards Jessica Imbert Guest Relation Officer MGallery by Sofitel - La Veranda Resort - Phu Quoc
5 out of 5
by Tuan

Posted Apr 24, 2017 on Hotels
Love the hotel n the staff very friendly, would recommend to couples for honeymoon or celebrate anniversary ❤️❤️
Comment from Hotel Management
Jun 8, 2017
Dear Tuan, We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. Thank you for highlighting the friendliness of our staff and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jessica Imbert Guest Relation Officer MGallery by Sofitel - La Veranda Resort - Phu Quoc
5 out of 5
by Julie

Mansion home on a beach feel !

Posted Apr 7, 2017 on Hotels
A beautiful colonial style hotel with a luxury "family home" feel. Set in private gardens with little walkways to our villa, you never felt crowded or overlooked. We had a deluxe villa with brivate terrace and garden and it was lovely. Room 205, private, quiet and elegant. A small problem was immediately acted upon and then resolved., fabulous massive bath and shower in a huge bathroom, cookies and fruit in the room with bed time cakes and chocolate ! The food is incredible, eaten on a first floor veranda. The best crepes suzettes, cooked at the table, pho noodles or me, western for my husband. The best hotel food he says he has ever eaten worldwide. The beach is the quietest. No jet skis, no speed boats, no music..... A real rest from the noise of touring. Private beach, comfy sun beds and a staff that ensured it stayed that way. The beach was immaculate. No weed, no rubbish, no cigarette ends in the sand . Really fab. Lots of beach restaurants for lunch, but the hotel also has agreat deck restaurant on the beach. Honestly, this was a wonderful and restful 5 days after a hectic tour. The perfect hideaway , great service and a restaurant manager who is hands on and ensures you are hapoy. Loved it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very pleasant hotel on the beach

Posted Apr 6, 2017
Wonderful setting, great staff, excellent food and very romantic, quite location. Did not want to leave!
5 out of 5
by A verified traveler

Beautiful experience - when you want perfection

Posted Dec 26, 2016 on Hotels
Heavenly place. Amazing service, beautiful environment and decoration, and lovely peaceful private beach. Everything was perfect and even beyond with small delightful surprises.
5 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
Comment from Hotel Management
Nov 19, 2016 by General Manager, Hotel Management
Thank you for your 5 star review. We hope to welcome you back some day in the near future. Kind rgeards,
4 out of 5
Recommended
for Everyone
by A verified traveler

A Tranquil Place to unwind

Posted Nov 9, 2016
This oasis is quite special. Without exception, every staff member greets you and smiles when they pass by along the brick paths through the gardens that connect each of the buildings. Service is impeccable and nothing is too much trouble. The swimming pool set back from the beach provides a lovely private area still with views of the sea and only a few yards from the pale sandy beach. Prices are not cheap but appropriate for this class of establishment. Complimentary bottled drinking water is provided in the bedrooms but not at the bar or with meals. Instead water is provided in 50cl carafes and charged for without any warning. Don't be surprised to see large water pipes on the beach discharging their contents into the sea. Only surface water not effluent. A wonderful place to visit for a short break.
Comment from Hotel Management
Nov 19, 2016 by Ian - Director of Guest Experience, Hotel Management
Dear Valued Guest, First of all, the whole team at La Veranda Resort would like to send our sincere thanks to you for choosing to stay with us & for the wonderful feedback that you have shared. We are very happy to see that you had a wonderful time at our property through your positive feedback pertaining to the “special oasis” and “tranquil place to unwind". Hearing our guests appreciate our “impeccable” service, our lovely garden and swimming pool with private area to view the sea and sandy beach is always very warming to receive. At the same, we thank you for your encouraging comments pertaining to your dining experience. We do offer 4 bottles of complimentary water in our guests rooms so guests can bring this to the beach or pool areas. Tap water is not potable in Phu Quoc island and all drinking water needs to be imported from the mainland. On our menu is states that La Vie mineral water is charged and delivered in 50cl carafes. The whole team was elated of how highly you thought of their attitudes and services. Finally, I’d like to thank you again and we hope that your unique holiday experience will inspirit you to visit us again soon. Warmest Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel!

Posted Oct 29, 2016
Beautiful hotel with fantastic staff and great service. Rooms are spacious and exquisitely decorated.
Comment from Hotel Management
Oct 30, 2016 by Ian - Director of Guest Experience, Hotel Management
Thank you for posting your positive comments on line. I'm delighted to read you had a "wonderful" stay with us and we hope to welcome you back some day in the near future. Kind regards
5 out of 5
by A verified traveler

Charming hotel

Posted Oct 17, 2016 on Hotels
Great hotel with free transfer to other side of island
Comment from Hotel Management
Oct 22, 2016 by General Manager, Hotel Management
Many thanks for taking the time to post your favourable comments on line for the travelling community. I'm delighted to know you appreciated and used the complimentary shuttle service to Sao beach. We hope your next visit will be as pleasant as the first.
4 out of 5
by A verified traveler

Lovely hotel for romantic getaways

Posted Oct 11, 2016 on Hotels
Hotel is great, morning yoga lesson near the beach was excellent, not so much for the exercise but the breeze. Weather was poor during my stay so did not do much water sports, island itself not much to see.
Comment from Hotel Management
Oct 23, 2016 by General Manager, Hotel Management
Thank you for your feedback. We are delighted to know you enjoyed the complimentary Yoga lessons in the mornings before breakfast. Indeed it was a pity about the weather as the same period last year had beautiful weather. Phu Quoc is an emerging island and more and more activities are cropping up every day. Currently, tourists on the island have many choices of tours from snorkeling to visiting pepper farms to going on a safari in the north. I hope you will find many more options to choose from during your next visit to Phu Quoc Island.