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Reviews of Hotel Madera

4 out of 5
Hotel Madera
1310 New Hampshire Ave Nw, Washington, DC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 530 out of 670 reviews" "
Rating 8 - Good. 84 out of 670 reviews" "
Rating 6 - Okay. 29 out of 670 reviews" "
Rating 4 - Poor. 14 out of 670 reviews" "
Rating 2 - Terrible. 13 out of 670 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mohamed

Stayed 2 nights in Apr 2024

10/10 Excellent

frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at Madera! There was construction in front of the hotel making it impossible to get near the hotel, and they met us at a different corner to take our car to valet! It’s a quiet hotel but loved that we could open the balcony door and just watch the city! The valet men were so nice and so were the front desk clerks! We will be back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel. The staff in the adjoining restaurant was phenomenal. The food was fantastic. The room was clean.
Stayed 4 nights in Apr 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was really nice and helpful. The location was close proximity to everything. Would def stay again. Super clean and the balcony was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Mar 2024

10/10 Excellent

APRIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is situated in a nice area. It is very walkable. The room was nice and the front desk staff were helpful and pleasant. The room could use more lighting. There are about three lamps in the room I stayed in (2queen beds). There is not much overhead lighting. Overall, I would stay at the hotel again.
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Goobber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom was huge and all renovated with light colors, very clean, dpacious and comfortable.
Stayed 2 nights in Mar 2024

4/10 Poor

Eren

Business traveler
Disliked: Amenities, property conditions & facilities
Outdated.
Stayed 2 nights in Mar 2024

6/10 Okay

Stacia, New Haven

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed for the extra fees & my TV didn’t work my entire stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Cohava

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel in a central place
Stayed 1 night in Mar 2024

8/10 Good

Vivian A.

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the idea that we have to pay for the parking. To me parking should be free for their guests. The fee is also expensive.
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is fantastic and the staff is wonderful. We have chosen to stay here twice and it was a perfect location and experience both times.
Stayed 4 nights in Feb 2024

10/10 Excellent

Violeta, stamford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dionne

Stayed 2 nights in Feb 2023

6/10 Okay

Carole

Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here and definitely not my last. It’s a perfect location in DuPont, walking distance to everything. Metro, tons of restaurants, shopping, and bars. The rooms are very spacious and let in a ton of sunlight with their huge windows. The only thing I’m still uneasy with is the bathrooms have a sliding door that doesn’t lock. So make sure you’re comfortable with whoever you’re staying with. Valet is convenient and love that they allow late checkout, just have to pay $25 for every extra hour you stay later, which is fine. Would highly recommend staying!
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. For the price a very good stay in DC.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cornelia, Prairie Village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Friendly staff! Next to metro! Convenient location! Highly recommended!
Stayed 3 nights in Feb 2024

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A travelers delight! Every staff member at the hotel was very pleasant, helpful and accommodating. The restaurant and free bottled water were an added bonus on top of an already enchanting hotel. Moreover, the location was hard to beat as it was close to everything. We had a fab time- thanks so much!
Stayed 4 nights in Jan 2024

8/10 Good

Lateaya

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff. The only thing I didn’t like are those pesky amenity fees that you get charged for but don’t use.
Stayed 2 nights in Dec 2023

4/10 Poor

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Ee
Stayed 1 night in Jan 2024

4/10 Poor

Carisa

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location. Friendly service. Felt very safe and comfortable. At first we were sad not to have a room with a balcony, but quickly got over it when we saw the city view and extremely spacious room. Nicely decorated, with nice touches like water (still or sparkling) available in the hallway. There is a non-negotiable amenities fee, so use the amenities (Wi-Fi, coffee, happy hour). Restaurant/bar downstairs is very pleasant. Would definitely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jills

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness
Excellent
Stayed 2 nights in Jan 2024

10/10 Excellent

Nadia

Traveled with family
Family with dog
We enjoyed how spacious the room was and how accommodating they are to pets. Nice neighborhood too.
Stayed 1 night in Jan 2024

10/10 Excellent

I Bennett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
roomy clena comfy
amaizing comfort and clean bathroom and roomy rooms, thank u
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to snuff
This hotel is fine, in a good location with large rooms. However is it not a boutique hotel, and the vibe is spare rather than romantic. You are charged a resort fee PLUS a fee to check in early ($25 per hour) which I found crazy. The staff was hit or miss. No outlets in the bathroom, no extra blankets - it just wasn’t anything beyond a normal chain hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to share an end to end review. When I got to the hotel, the lobby is small, and very busy, even a little rowdy, but it was New year eve eve, to be expected! The check in was easy. There is a small gym 24/7 for guests. The rooms are the best part of this hotel. They are big, spacious, and comfy bed. The bath is also huge, with full size toiletries, and good thick towels. The offer room clean everyday and you can choose to do so or not. They also have small kettle and coffee and tea. And still or sparkling water fountain on each floor. My tv did not work one day and they fixed it. And I asked for some extra coffee and it was brought right away. My check out was great, easy, and very nice manager who was super friendly. Location is wonderful, and I would definitely go back! Again, the rooms are wonderful, which is the best part! Thank you!
Stayed 3 nights in Dec 2023

8/10 Good

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty room with a nice view and good location. Great breakfast at the Firefly restaurant. Disappointing to not have the bottle of wine in the room that was part of our booking and then waiting 2 hours for it to arrive. Also needed to go to another floor to get filtered water since the system was out on our floor.
Stayed 1 night in Dec 2023

10/10 Excellent

Rosamond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

LILY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Hotel Madera before and always enjoy the service and location. The restaurant downstairs is fabulous and the rooms super comfortable and well designed!
Stayed 3 nights in Dec 2023

6/10 Okay

Samone

Pretty much an ok hotel. Thin walls so heard my neighbors very loudly from hallway into room. Still I would stay again unless I find an above average hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Moris

Stayed 4 nights in Dec 2023

8/10 Good

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property renovated. Can seam a bit cheap because of vinyl flooring but brings peace of mind thinking about NO bed bugs since carpet seems to be more prone to them. Clean, spacious, great area and great staff! Would definitely stay again!
Stayed 1 night in Dec 2023
Response from Front office Manager on Dec 25, 2023
Greetings - Thank you so much for taking the time to share your fantastic experience at our hotel. Providing a comfortable and productive environment for our guests is important to us. Thank you once again for choosing our hotel, and we look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Boutique Hotel
Great boutique hotel! Large rooms and well apointed. Would definitely stay here again.
Stayed 2 nights in Dec 2023
Response from Front Office Manager, Eskedar on Dec 25, 2023
Greetings - Thank you for sharing your experience. We're delighted to hear that you enjoyed your stay and found our hotel to be a beautiful modern with spacious rooms. Our team takes pride in providing friendly and attentive service, and it's wonderful to know that you felt well taken care of during your time with us. Will look forward to welcoming you back to Hotel Madera in the near future.

10/10 Excellent

shamarow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. Lovely amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

Brandi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

John, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eşkenar at the front desk was very help during check-in Really a very good welcoming
Stayed 1 night in Dec 2023