Fridge, microwave, stovetop, coffee/tea maker

Reviews of Residence Inn by Marriott Washington, DC/Dupont Circle

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 146 out of 263 reviews" "
Rating 8 - Good. 85 out of 263 reviews" "
Rating 6 - Okay. 20 out of 263 reviews" "
Rating 4 - Poor. 7 out of 263 reviews" "
Rating 2 - Terrible. 5 out of 263 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

elvira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

matt

Stayed 1 night in Oct 2023

6/10 Okay

Jose, New York

Liked: Staff & service
Disliked: Property conditions & facilities
Poorly kept property, bathtub faucet was broken, the sink was old and the ac was super noisy, like a bus on our room departing peridically during the night.
Stayed 3 nights in Sep 2023

10/10 Excellent

Steven Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Suyin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WiFi is not so good.
Stayed 5 nights in Aug 2023

8/10 Good

Brian, Sterling Heigths

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My wife and I stayed here for about 12 nights while in the area. I rate our stay as pleasing because of the location, relative value for money vs other options in the area, but mostly because of the exceptionally helpful and nice staff. It felt like all of the front desk and particularly the restaurant/breakfast kitchen staff truly enjoyed their jobs and working together in a team. Kitchen staff brought out freshly made biscuits or muffins and went around offering them to you at your table. Really nice touch. The room was a bit worn but everything was functional. The service was good with supplies and towels being replenished as needed even though sometimes we had to call for them to come. However, it was obvious that they are not doing a deep clean of the rooms, hardly ever. The carpet felt sticky with years of grime, it was that bad. Overall, I recommend this Residence Inn. The staff are really exceptional and if you appreciate getting friendly assistance then this would be a good stay for you.
Stayed 12 nights in Jun 2023

10/10 Excellent

kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dupont circle area
Very close to Dupont metro that we used every day. We walked to Georgetown and Lincoln memorial. Great service, good breakfast
Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Patrick

Stayed 1 night in Jan 2023

8/10 Good

Carlos

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, good location, and staff. But they need to offer better price/options for parking and have more food for breakfast, if you can’t have breakfast early morning you want to find all the options available…

8/10 Good

Robert, Tallahassee

Stayed 3 nights in Oct 2022

2/10 Terrible

Emily

Disliked: Cleanliness, room comfort
There was a broken light on the headboard when we got into the room, and I hit my head on it twice because, well, it’s on the headboard. The room was not clean and had a smell, the light fixture in the bathroom didn’t work, and the remote control didn’t work. A disappointing experience for the money I paid.
Stayed 1 night in Oct 2022

10/10 Excellent

Ray

Liked: Cleanliness
Loved our stay, rooms were great, breakfast was amazing!
Stayed 4 nights in Sep 2022

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room should have been serviced every 2nd day during my stay. Room was not serviced until the 4th day.
Stayed 5 nights in Sep 2022

8/10 Good

Modupe

Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

Sherry

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms need updating badly. Kitchen floor dirty and carpeting falling apart literally by the seams. Very friendly and helpful staff.
Stayed 5 nights in Jun 2022

4/10 Poor

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of this hotel is wonderful, but the interior truly needs to be remodeled. The carpet in my room was very old with worn spots, the bed not very comfortable with old pillow that were not firm. In the bathtub the drain stopper was broke. My biggest concern was that the air conditioner was so noisy and loud that it actually kept me up at night, not being able to enjoy my rest. Also to get ice for the room you had to take a bucket down to the lobby frontdesk to be filled. I will probably not stay at this property again.
Stayed 5 nights in May 2022

8/10 Good

Martin

Business traveler
Liked: Staff & service, amenities
Great setup for replicating a home environment while on the road. Especially useful for longer work stays. The layout of the elevators makes getting to the garage somewhat of a nuisance, especially when the one elevator that goes to the garage has issues (which happened multiple times during my stay).
Stayed 9 nights in May 2022

10/10 Excellent

wallace, Sugarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance and safe place
Stayed 1 night in Jun 2022

4/10 Poor

Justin, Seattle

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In summary, I’d try a different option next time and would not rely on a sofa bed at this place. Location is great, with plenty of nearby dining and shopping opportunities (including an excellent bookstore). The room was large. We had a suite advertised as sleeping 4 with a queen in a bedroom and a sofa “bed” in the main area. I gave my daughter the queen and took the sofa. This was literally the worst sofabed I’ve ever slept on (and unfortunately I’ve slept on quite a few). Right as we got to our room after we checked in, the desk clerk brought an armful of linens and pillows and I had to make the bed myself. There was no mattress pad (I asked for one because the mattress was kinda stained and gross-looking, but they had none). The springs were so shot that my back went straight to the support bar; I ended up putting the couch cushions on the floor and the mattress on top of that (which was surprisingly comfortable, if a bit inconvenient). We stayed 4 nights and never had housekeeping service (there seemed to be only a lone, overworked housekeeper, at least for our floor. She was very nice when I asked for more shampoo. We didn’t really need housekeeping, but it was a bit surprising to never get it. The refrigerator was loud. Not like, “oh, that’s a bit loud” loud; it was so loud we had to raise our voices to be heard when it kicked on. Breakfast was okay. A little more than continental, but short of bacon and scrambled eggs.
Stayed 4 nights in Apr 2022

6/10 Okay

Jessica

Business traveler
Liked: Cleanliness, staff & service
The room was a bit run down and the bed sagged in the middle. However, it was useful to have a kitchen and was close to a lot of cool spots.
Stayed 3 nights in Apr 2022

10/10 Excellent

wallace, Sugarland

Stayed 3 nights in Mar 2022

6/10 Okay

Sydney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2022

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful newly renovated suite.
Stayed 1 night in Feb 2022

10/10 Excellent

Eli

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff, Fabulous experience
I was there to be near my brother and his family (also at the hotel) for a very difficult and challenging time. The staff was aware of our situation and my sweet little nephew at Childrens National. To say the staff showed care, concern, and empathy is an understatement. The way they treated my brother and his wife will forever be remembered in the most positive way. Whether you are there for fun or hard times, I can assure you the staff is there to serve you with true servant hearts. I imagine they care about every single guest and want to make the stay as wonderful as it can be regardless of your circumstances. They are also very knowledgeable about the surrounding areas and can assist you with directions and suggestions very easily. If I ever go back with my own husband and children, I can easily say I would pick this hotel. I felt safe (small town Idaho gal) in a big city, the hotel was clean, and the staff was simply amazing.
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
The desk person was not helpful
Stayed 1 night in Dec 2021

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great room layout. Bed uncomfortable
Stayed 1 night in Dec 2021

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, well located hotel in Dupont Circle neighborhood of Washington DC. There were lots of good restaurantsand transportations options nearby.
Stayed 4 nights in Nov 2021

6/10 Okay

Jeanette

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
When we made our reservation we were told there would be an oven so we could prepare our own meals
Stayed 8 nights in Sep 2021

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was found to be clean and sanitized. However, I was there for five nights, and during that time the room was not serviced - bed not made, dirty towels not picked up and replaced with clean ones.
Stayed 5 nights in Sep 2021

8/10 Good

Theresa

Stayed 3 nights in Sep 2021

10/10 Excellent

Phil

Stayed 1 night in Sep 2021

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good 1 bedroom suite with room for two of us to work. WiFi was strong too. The kitchen area was very functional. Decor is a little dated but is functional
Stayed 1 night in Sep 2021

8/10 Good

Anita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 6 nights in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel experience I had. Room with a kitchen full of cockroaches, poor costumer service, bad parking, etc. Never again with Marriot!
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Garbage was never picked up even though it was written to be picked up twice a day. Great room and convenient location
Stayed 3 nights in Aug 2021

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large roo, nice kitchen, great location
Stayed 10 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
all was fine nothing great.
Stayed 6 nights in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The 1bdr suite provides a kitchen with a full size refrigerator, dishes, silverware, pots and pans, which is very convenient for a longer stay. It also had a nice computer desk for working. However, the particular room I was in had a bathroom that was in desparate need of a remodel. The toilet sounded like a 747 coming in for a landing when you flushed and the shower was so old I didnt want to step in it.
Stayed 7 nights in Jun 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with good amenities. Perfect location
Stayed 5 nights in May 2021

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front Desk staff
Front desk staff was so great! Very polite, friendly and helpful. They really made my stay enjoyable.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services was amazing.
Stayed 3 nights in Apr 2021