Ratings based on 126 Verified Reviews

4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Disco Bay

Great Stay with one minor issue

Posted May 7, 2017
Everything was great, except the hotels staffs inability to control unruly soccer kids from running thru the halls for several hours on Sat evening. While the kids parents are ultimately responsible, they were too classless to recognize/resolve the problem. Several calls to the desk failed to stop the kids behavior. Finally quieted down around 11pm.
Comment from Hotel Management
May 14, 2017 by Tony Pake, Hotel Management
Thank you for taking the time to write a review of our hotel. We appreciate the feedback so we can better serve you in the future to take care of these issues with kids with sports teams. We hope you will stop by and stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Talladega AL

Clean Location

Posted Apr 30, 2017
The little town of Dupont is clean, quaint and friendly. This was my second time staying in the area. The Best Western Hotel was very pleasantly clean and comfortable. I had a nice large room with all of the appropriate accommodations. I felt safe and the surroundings were monitored regularly. Easy access to the freeway and good restaurants and convenient stores were available. I stayed six nights and plan to stay there again when I return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Good location. Very clean,modern facility. Would recommend highly
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Nice hotel in a good location

Posted Apr 8, 2017
Anyone visiting the Joint Base Lewis McChord should consider this hotel. Clean nice rooms with comfortable beds in the new area of DuPont where there are many good eating options. We have family in the area and always stay there.
Comment from Hotel Management
Apr 11, 2017 by Tony Pake, Hotel Management
Thank you for taking the time to write a review on our hotel. We appreciate all your comments and hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay.

Posted Feb 22, 2017
I stayed here for the weekend to see my boyfriend in the army and while I stayed I enjoyed eating at the variety of restaurants in walking dinstance! The hotel staff was above and beyond wonderful and my room exceeded the pictures. I thought it looked a little run down from the pictures, (probably because I'm used to staying at the Hilton), but this hotel was just as nice.
Comment from Hotel Management
Feb 24, 2017 by Tony Pake, Hotel Management
Thank you for taking the time to post a comment about our hotel. We appreciate your feedback and hope we can serve your lodging needs again in the future.
5 out of 5
by Nancy

Posted Feb 19, 2017 on Hotels
The experience was great, employees were so friendly and helpful. Checking in and out was fast and easy and the room was very comfortable. Overall a great stay!
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Thank you for your comments. We appreciate your feedback and hope we can service your lodging needs again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great location for military base access

Posted Feb 18, 2017
Pros: Quality of the rooms and breakfast.
Cons: There was not a TV channel guide in the room.
Location: Great Mexican food restaurant about a block away and as said great base access.
Great location, rooms and breakfast. Quality is equal or better than more expensive B&B hotels and the location was perfect for base access.
Comment from Hotel Management
Feb 20, 2017 by Tony Pake, Hotel Management
Thank you for taking the time to write a review of your experience with our hotel. We appreciate all your comments and hope we can service your lodging needs again in the future.
5 out of 5
by Micala D

Great stay!

Posted Feb 16, 2017 on Hotels
Our hotel was clean, bed was comfortable and the bathroom was huge. The pool and hot tub was perfect for the evenings. We will back.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Thank you for taking the time to write a review of our hotel. We value all your comments which helps guide us to providing great service. We hope to see you again soon.
3 out of 5
by A verified traveler

Nice enough but get breakfast elsewhere

Posted Jan 31, 2017 on Hotels
Nice and clean but uncomfortable bed and terrible limited breakfast. Better eat before 8am because they don't add more food after that.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Thank you for taking the time to write a review and comment on our hotel. We appreciate any feedback that will help us improve our services. We hope you try us again in the future. Your loyalty to our brand is very important to us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spokane, WA

Posted Jan 25, 2017
Excellent accommodations, highly recommended. Clean, updated rooms, comfortable beds, walkable, restaurants near by, excellent freeway access.
Comment from Hotel Management
Feb 8, 2017 by Tony Pake, Hotel Management
Thank you for taking the time to post your comments. We appreciate your feedback and hope to see you in the near future.