Ratings based on 809 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NM

No place other than Best Western

Posted Dec 5, 2017
Pros: Everything
Always a great place to stay. No other place than Best Western.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2017
Pros: quiet surroundings, friendly staff, clean room, have breakfast
Cons: the smell
Everything was very nice except the room had a funny smell.
2 out of 5
by A verified traveler from Denver, CO

Outdated motel

Posted Oct 27, 2017
The suite was absolutely not worth the price, and far from the downtown Durango area. Rooms had been slightly updated, but felt old and dirty. The fridge didn’t run cold enough. Except for the lobby and breakfast room (which were beautifully updated), the entire motel looks run down. The kids liked the pool, although it was cold and the hot tub was crowded. Breakfast was good though, we liked the green chile.
4 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Great staff

Posted Oct 24, 2017
Nice hotel with very pleasant staff . Close to trolley stop
1 out of 5
by A verified traveler from Utah

Posted Oct 23, 2017
The staff was friendly. The room was dirty outdated. Bed are hard. Stayed on bottom floor could hear the people above us.
5 out of 5
Recommended
for Everyone
by A verified traveler

great staff

Posted Oct 22, 2017
We had a great time at a very nice hotel, which was in a great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from durango

Will book again!!!

Posted Oct 22, 2017
Was nice to be in a very well kept hotel and staff was friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 24, 2017
friendly and helpful staff, clean, recently updated
3 out of 5
by A verified traveler from calif

Average hotel

Posted Sep 22, 2017
Room was ok-2nd floor and no elevator. Breakfast was ok. Biggest problem was no internet. I told the front desk twice and they did nothing. Would have liked an info book in the room. There was a shuttle that ran down main st that I discovered after walking to town. I probably won't stay at best western again. Used to be better
4 out of 5
Recommended
for Everyone
by A verified traveler from Cape Cod

Close to the train

Posted Sep 18, 2017
Nice quiet downtown hotel that is about 5 minutes from the Durango Silverton railroad. It appears to be an older facility and is starting to shorw it's age. Comfortable nights sleep and good breakfast in the morning make this a pleasant stay.