Ratings based on 160 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to mall

Posted Oct 16, 2017
Pros: near to shopping area and downtown
Cons: pillows
Location: shopping mall
Pillows were not comfortable, everything else is excellent
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Dear Mr. Anonymous, thank you very much for your comments and we hope to see you again soon sincerely Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 4, 2017
Very nice. Excellent breakfast buffet with great wait staff
Comment from Hotel Management
Sep 4, 2017 by Manager, Hotel Management
Dear Mr. Anonymous, thank you very much for your comments and we hope to see you again soon, sincerely Manager
5 out of 5
by Jose Juan

Posted Sep 2, 2017 on Hotels
Comment from Hotel Management
Sep 4, 2017
Buenas tardes Sr. José Juan Muchas gracias por vernos elegido como su casa en Durango, esperamos contar pronto con su visita y estamos a sus órdenes, Atentamente Gerencia General
1 out of 5
by Jaime

NOT GOOD

Posted Aug 10, 2017 on Hotels
NO HOT WATER AT THE ROOM
Comment from Hotel Management
Sep 4, 2017
Dear Mr. Jaime, Thank you very much for your comments, and I offers apologies for this situation about the hot water and we hope to see you again soon, Sincerely Manager
5 out of 5
by Jose

Awesome trip!

Posted Jun 8, 2017 on Hotels
Simply awesome!
Comment from Hotel Management
Jun 16, 2017
Dear Mr. Jose, Thank your very much and we hope to see you again soon, Sincerely Manager
5 out of 5
by JOSE

Fiesta inn experience

Posted Jun 6, 2017 on Hotels
Great property- clean rooms- everything within walking distance- awesome wifi and great security. -will definitely use this again
Comment from Hotel Management
Jun 16, 2017
Dear Mr. Jose, Thank you very much for your comments and we hope to see you again soon Sincerely General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Plaines, Illinois

Excellent hotel located centrally within the city.

Posted Apr 2, 2017
Pros: Great room, staff and service.
Cons: Nothing!
Location: Centrally located next to a beautiful indoor shopping mall.
Great room, excellent hotel with great restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Mar 31, 2017
Such a great experience. Friendly courteous staff. Definitely looking forward to staying here again
5 out of 5
by diego from durago

Durango mx

Posted Feb 6, 2017 on Hotels
nice
2 out of 5
by A verified traveler

Would not stay here again

Posted Dec 8, 2016 on Hotels
Room service was terrible, they forgot water, soaps and towels the last day. What better way to say get out than this!