Ratings based on 112 Verified Reviews

4.3 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Plaines, Illinois

Excellent hotel located centrally within the city.

Posted Apr 2, 2017
Pros: Great room, staff and service.
Cons: Nothing!
Location: Centrally located next to a beautiful indoor shopping mall.
Great room, excellent hotel with great restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Mar 31, 2017
Such a great experience. Friendly courteous staff. Definitely looking forward to staying here again
2 out of 5
by A verified traveler

Would not stay here again

Posted Dec 8, 2016 on Hotels
Room service was terrible, they forgot water, soaps and towels the last day. What better way to say get out than this!
5 out of 5
by A verified traveler

Great location!

Posted Oct 11, 2016 on Hotels
Great location. Located in Durango's mall. Many restaurants and bars steps away from hotel. And some across the street. Plenty of taxi's in front of hotel. Short ride to Plaza de Armaz and cathedral.
5 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
Great location. Restaurants open late, bars, shopping mall. Great hotel service!
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Great location

Posted Sep 7, 2016 on Orbitz
A big mall downstairs, many restaurants and shops.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, very clean, excellent service

Posted Jul 31, 2016 on Orbitz
Great hotel, professional staff, very quiet rooms, anex to mall
4 out of 5
by Rene from Winter Garden, Florida

Satisfied

Posted Nov 23, 2015 on Hotels
Pleaseant location
5 out of 5
by Jose from Dallas

Home away from home

Posted Aug 2, 2015 on Hotels
Very pleasant, awesome view and above all the staff was mitlingual.
3 out of 5
Recommended
for Other
by Mrjsky

Me Time

Posted Jul 17, 2015 on Orbitz
Hotel is great. The service great. The food not so great