Best Western Mountain Shadows

Photo gallery for Best Western Mountain Shadows

Featured Image
Indoor pool
Indoor pool
Down comforters, blackout drapes, iron/ironing board, rollaway beds
Down comforters, blackout drapes, iron/ironing board, rollaway beds

Overview of Best Western Mountain Shadows

Best Western Mountain Shadows

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
3255 Main Ave, Durango, CO, 81301

Explore the area

  • Popular LocationAnimas Mountain Trailhead5 min walk
  • Popular LocationAnimas Museum5 min walk
  • Popular LocationDurango Community Recreation Center10 min walk
  • AirportDurango, CO (DRO-La Plata County)25 min drive

Choose dates to view prices

About this area

Durango

Located in Durango, Best Western Mountain Shadows is in the entertainment district and near a train station. The area's natural beauty can be seen at Animas Mountain Trailhead, while Sorrel Sky Gallery and Durango Arts Center are cultural highlights. Don't miss out on a visit to Durango and Silverton Narrow Gauge Railroad. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling.

What's nearby

  • Animas Mountain Trailhead - 5 min walk
  • Animas Museum - 5 min walk
  • Durango Community Recreation Center - 10 min walk
  • St. Columba Catholic Church - 2 min drive
  • Hillcrest Golf Club - 5 min drive

Getting around

  • Durango Narrow Gauge Railroad Station - 3 min drive
  • La Plata County Airport (DRO) - 25 min drive

Restaurants

  • Serious Texas Bar-B-Q — 5 min walk
  • Doughworks — 11 min walk
  • Mahogany Grille — 3 min drive
  • Ken & Sues — 3 min drive
  • Steamworks — 3 min drive

About this property

Best Western Mountain Shadows

Hotel with free breakfast, near Animas Mountain Trailhead
An indoor pool, a spa tub, and coffee/tea in a common area are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities and a lobby fireplace are onsite. All 65 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and cable TV. Coffee makers, down comforters, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Best Western Mountain Shadows offers 65 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Beds feature down comforters. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Free self-serve breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • No elevators

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Languages spoken

  • English

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Rollaway/extra beds (surcharge)

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 5.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 125.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 5.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

We should mention

Pool access available from 9:00 AM to 11:00 PM
Hot springs access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Best Western Mountain Shadows
Best Western Mountain Shadows Durango
Best Western Mountain Shadows Motel
Best Western Mountain Shadows Motel Durango
Best Western Durango
Best Western Mountain Shadows Hotel Durango
Best Mountain Shadows Durango
Best Western Mountain Shadows Hotel
Best Western Mountain Shadows Durango
Best Western Mountain Shadows Hotel Durango

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 359 out of 962 reviews
5 - Excellent 37%
Rating 4 - Good. 387 out of 962 reviews
4 - Good 40%
Rating 3 - Okay. 125 out of 962 reviews
3 - Okay 13%
Rating 2 - Poor. 63 out of 962 reviews
2 - Poor 7%
Rating 1 - Terrible. 28 out of 962 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.4/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Traveled with partner
Disliked: Property conditions & facilities
nothing unique not real good upkeep
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very well maintained property and area for the price. Over charged us a lot and will follow up about that.
Stayed 1 night in Oct 2021

3/5 Okay

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Shampoo and soap from someone before still in the rack at shower , didn’t through away
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficult to Park. We booked a king room but got a double queen room. Bathroom had some bugs and was not clean. When we asked for the king room, we were rudely told that we either cancel or take the room that we were given. bed was not comfortable. Total rip off for the cost of the room - hotel is very bare bones.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel style property. Clean. Very nice breakfast. Hot tub and pool were nice. Had complementary coffee and lemon water available in the lobby. Would definitely stay again.
Stayed 1 night in Sep 2021