Ratings based on 616 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jan 19, 2016
Convenient location. Breakfast was only marginal.
for Everyoneby A verified traveler from SantaFe, NM
Great place and better pricePosted Nov 9, 2015
Great place to stay with all the amenities needed for my trip. Staff was very friendly and informative about the surrounding area. Room was priced very reasonably. I'll definitely be staying here again.
for Everyoneby A verified traveler from colorado
Comfortable bedPosted Nov 8, 2015
Large room, two sinks in the bathroom, strong shower, quiet. Would rate it higher if some of the furnishings were updated
for Familiesby Charles from Montrose, CO
Good stuffPosted Nov 4, 2015 on Hotels
Good experience. King size room left plenty of floor space for our two toddler's pack and plays. Clean room, friendly staff, reasonable price. Satisfied.
for Familiesby PHILIPPE
Posted Oct 31, 2015 on Hotels
for Couplesby Frederick from Little Rock
Great place to stay in DurangoPosted Oct 27, 2015 on Hotels
We stayed in Durango to ride the train to Silverton. It was only a couple miles from the train station, in a quieter part of town, but still with plenty of eating and shopping opportunities. The temperpedic beds were awesome - I didn't want to get up but we had to be at the train station by 7:30 am. The breakfast was fine, with a decent selection of options. The hot tub was huge and both times we went, we were the only ones. We would definitely stay there again.
by A verified traveler from Elizabethtown, Pa
Staff detached and into themselves.Posted Oct 24, 2015
Pros: Not a whole lot, but breakfast was good.
Cons: Change the staff and their nonchalent attitudes.
Location: Great train ride to Silverton, good shopping, friendly atmosphere with the locals.
Checked in with my pre-paid Expedia reservation, which they acknowledged. Shortly after I got an email from my credit card company that they charged me for the 3 night stay, essentially doubling up. Approached the guy who gave a rambling reason for why he did it, none of which I agreed with, and he said he would reverse it later that evening. I had to force the refund right there. Felt they were trying to sneak one in on me! Rooms were OK at best. This was one of the lesser quality locations for Day's Inn as the facility needs updating. I never trusted them from the beginning because of what they tried to do!
for Familiesby Gladyse from Colorado
Would not recommendPosted Oct 18, 2015 on Hotels
Very run down place. Out my window they were having a party in backyard on a Thursday night. Room carpet was dirty. Very loud people coming in all hours of the night. Walls were paper thin & could hear everything in room next door. I would not recommend. I had been at the hospital all day & was exhausted. I got NO sleep.
by A verified traveler from Colorado
Very over-ratedPosted Oct 13, 2015
Pros: Proximity to downtown Durango.
Cons: Replace carpeting, clean public areas.
Location: Close to downtown Durango but not in walking distance.
While the lobby has been remodeled, other portions of the hotel have not. The "third floor" is underground. The hallway carpeting appears to not have been cleaned since the 70s. Likewise the stairwell. The room was clean but smelled moldy. The breakfast was weak. Nothing at the facility shows any care of ownership, and nothing to warrant the price.
by A verified traveler from Massachusetts
Desk Clerk and room servicePosted Oct 12, 2015
Cons: Fire the clerk.
Location: Fair location but still a mile from downtown
Desk clerk should not be in the hotel industry at all. No enthusiasm, dead head, didn't look like he wanted be be there during check-in nor at check-out the next morning. Also I was assigned the basement level room on a Monday eve when business is slow and hotel not full. End room next to the laundry/workers area: room service interrupted me twice within a half hour as they weren't sure if the room was ready. Do your job, do it right, and move on. Worst hotel I've been in in years ... what a terrible place.