Ratings based on 768 Verified Reviews

3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Thumbs up!

Posted Apr 25, 2017
customer service was great. Would go back to this place again!
Comment from Hotel Management
Apr 25, 2017 by Michael, Manager, Hotel Management
Thank you for taking the time to share your feedback with us regarding your stay. We always appreciate our guests sharing the experience, as we continue to improve our service based on comments that our guests post.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
Staff was amazing bed was great! Sauna was good Breakfast was not much
Comment from Hotel Management
Apr 14, 2017 by Michael, Manager, Hotel Management
Thank you so much for sharing your feedback with us regarding your stay at our motel. Your comments help us develop new ways to serve our guests, as we want everyone to enjoy a comfortable and pleasant stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
Other than the hot tub was not very hot the hotel was great. Staff was super friendly and helpful. Stayed in 4 different hotels in 4 days and it was the only one that had good water pressure and the bEd's were comfortable. Would definitely stay again!
Comment from Hotel Management
Apr 14, 2017 by Michael, Manager, Hotel Management
Thank you for sharing your feedback and comments regarding your stay with us. Your feedback helps us to better serve our guests.
2 out of 5
by A verified traveler

Outdated and musty smelling

Posted Apr 9, 2017
This place needs a makeover there is mold in the bathroom and dead bugs! There was peeking in our window by the housekeeping staff and their children before checkout.
Comment from Hotel Management
Apr 14, 2017 by Michael, Manager, Hotel Management
I apologize that your privacy was invaded by a housekeeper and a child. I will certainly speak with housekeeping to ensure that this does not happen. You are correct, our motel needs a makeover, which we are currently performing. It's just going to take a while.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Good!!! Clean Convenient So friendly staff...........Rooms are clean and cozyjdjkdkdkdkjdjfjdjdjdjfjfjjfjdkfkc
Comment from Hotel Management
Apr 12, 2017 by Michael, Manager, Hotel Management
Thanks for you posted comments. We are glad that you enjoyed your stay with us and we hope that you will return soon to beautiful Durango, CO.
1 out of 5
by A verified traveler from Houston, Texas

Dirty

Posted Mar 28, 2017
Pros: People were pleasant.
Cons: Clean the rooms and replace the carpet.
Location: We were just passing thru.
The carpet in the room was visibly dirty and my friends feet were black. The bathtub didn't hold water and the chairs were sticky. If I hadn't prepaid I would have left. We were on a 10 day trip and stayed in many motels in this price range and this was the only one that was dirty . They said they were remodeling but there is no excuse for nasty carpet. I would not recommend this motel. I don't know how they had the rating of good.
Comment from Hotel Management
Apr 12, 2017 by Michael, Manager, Hotel Management
I'm sorry that you found our motel to be dirty, and as I shared with you upon your departure, we are working to replace carpeting and upgrading our furniture. We will continue to make improvements.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2017
Basic hotel, clean, but older and AC wasn't really cold.
Comment from Hotel Management
Apr 12, 2017 by Michael, Manager, Hotel Management
I apologize about the AC not being cold enough for you. Winter just left us and we're now cleaning the filters. This doesn't help you now, but thank you for reminding us to get to work on the AC. Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great economical option! Would stay again.

Posted Jan 31, 2017
Pros: Room, BED!!! Ease of parking, amenities, convenience, cost-effectiveness...
Cons: Breakfast seemed scanty. Maybe add bananas, some honey, a couple varieties of other things?
Location: Minutes from downtown with ample parking, easy to get in and out.
Really appreciated the value of this hotel. The bed was amazing. The room was large and easy to access. The sauna was a delight and the hot tub was wonderful. Breakfast was lacking, but better than nothing. Seriously though, the room was laid out well, super comfortable, and had everything we needed. (Including two sinks, one outside the bathroom for getting ready, with a large countertop.)
Comment from Hotel Management
Mar 1, 2017 by Michael, Manager, Hotel Management
Thank you for taking the time to review our motel. Your comments help us know how to best serve our guests, and we do hope you will return again.
4 out of 5
by Kenneth

affordable clean great deal

Posted Jan 17, 2017 on Hotels
clean quiet enough space
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
Room and staff were great. Only complaint was the memory foam mattress. Was okay but prefer more firm