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Reviews of Hotel Ritter Durbach

4.5 out of 5
Hotel Ritter Durbach
Tal 1, Durbach, BW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 199 reviews" "
Rating 8 - Good. 54 out of 199 reviews" "
Rating 6 - Okay. 11 out of 199 reviews" "
Rating 4 - Poor. 2 out of 199 reviews" "
Rating 2 - Terrible. 1 out of 199 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

René

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Ambiente war sehr schön, ebenso die Saunen bzw. Bademöglichkeiten. Das einzige Manko wäre der Fitnessbereich indem kaum Gerätschaften drinnen waren.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne Hotel
Stayed 1 night in Mar 2024
Response from Hotel Ritter on Mar 31, 2024
Ihre Bewertung lässt unsere Gastgeberherzen höherschlagen. Wir sind stolz, dass wir Ihren Aufenthalt zu einer unvergesslichen Erinnerung machen konnten. Auf neue erinnerungsreiche Momente mit Ihnen freuen sich die Glücksritter. Liebe Grüße aus Durbach.

10/10 Excellent

Katherine

Traveled with partner
Gorgeous place and the people in town are great! The hotel is beautiful and beds are very comfortable
Stayed 1 night in Dec 2023
Response from Hotel Ritter on Dec 8, 2023
Thank you very much for your kind review! We are very pleased that you had a pleasant time with us. Your positive feedback is a great motivation for our team. We hope to welcome you back soon to offer you a wonderful experience again.

6/10 Okay

Nancy

Traveled with family
Liked: Cleanliness, property conditions & facilities
When we arrived early we asked where we could go to wait for our room to be ready. We were told we could go to the pool area. I asked where it was. We went to go look for it, and upon finding it realized you need a key to get in. We were told “we would have to give you one.” We asked where the pool was why wouldn’t they have told us we needed a key. We were here for a Wedding, which the hotel was aware of as there was a dinner that night at the hotel. At the dinner, a drink was spilled on my husband where it soaked all of his clothes. When I asked the next day if they would clean his shirt, there was much hesitation and they said they would see what they can do as we were leaving the next day, but as it had to be dry cleaned, we decided to just forget it. But we felt it should’ve been offered to clean his clothes as everything he was wearing got so wet he had to change. Next, as the wedding had an early start time and we needed to be ready by noon, It should not have been too difficult to let the cleaning staff know to wait till 12 for the rooms of hotel guests preparing for a wedding. This is a nice property, but overall felt the expectations after reading reviews as well as description of the property were set high and were not met. Front desk staff was efficient but I would not say friendly. Breakfast is nice, varied. Property is clean and rooms are spacious but lack of attention to details was noted.
Stayed 2 nights in Jul 2023

10/10 Excellent

Karolyn, La Canada Flintridge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ms. Frau Heirz at the front desk went above & beyond to be helpful. We enjoyed our stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Jens

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you like clean air and quiet.
Stayed 4 nights in Jul 2023

10/10 Excellent

Arie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Highly recommended
Stayed 6 nights in Jun 2023
Response from Lisa-Maria Wilke on Jul 4, 2023
vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt in unserem Hotel zufrieden waren. Wir legen großen Wert darauf, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten. Es ist schön zu wissen, dass wir diesem Anspruch gerecht werden konnten.Ihre Zufriedenheit ist uns sehr wichtig und wir werden weiterhin unser Bestes geben, um Ihren Erwartungen gerecht zu werden.Nochmals vielen Dank für Ihre positive Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 Excellent

Daniella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, good service.
Lovely hotel nearby many sites in the black forest. I would highly recommend staying here. We also went to the restaurant located in the hotel and it was excellent.
Stayed 2 nights in Oct 2021

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Guest Relation on Sep 6, 2021
Lieber Wayne, lieben Dank für Ihre Bewertung. Wir freuen uns sehr über Ihre volle Punktzahl :) Liebe Grüße aus Durbach

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Top class hotel with fantastic dining, spa facilities and impeccably clean and well designed funky and comfortable decor throughout the hotel. Classic cars also available to hire from the hotel as an added feature! The breakfast was great including the make your own waffles, and the Michelin starred evening restaurant was superb, with tasty and unusual wine pairings.
Stayed 1 night in Oct 2020
Response from Anne Tienelt l Guest Relation on Oct 21, 2020
Thank you sooo much! Hope to see you soon again. Yours Ritter from Durbach

10/10 Excellent

Laurie, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our time and stay. Staff and facilities where top notch!
Stayed 1 night in Sep 2019
Response from Anne Tienelt | Guest Relation on Oct 7, 2019
Thank you! Have a good time. We would be happy to welcome you again :)

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Service
The staff of the Ritter are the friendliest, most efficient group of people I have ever encountered at a hotel. The breakfast selection was copious. The dinner menu was unique and intriguing. We enjoyed the pool and hot tub. The lounge chairs on the roof were perfect for some much needed relaxing.
Stayed 1 night in Apr 2019
Response from Anne Tienelt | Guest Relation on Sep 5, 2019
Thank you very much for your wonderful review! We are very pleased! Hope to welcome you again :)

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful wine and country side setting
Excellent service ... the staff was extremely attentive and responsive to issues or questions. Also had a fantastic breakfast spread that did not get old after a 3 day stay.
Stayed 3 nights in Oct 2018
Response from Anne Tienelt | Guest Relation on Sep 5, 2019
Thanky a lot! Hope to welcome you again.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay/could use some improvement
We had a lovely stay. Durbach is a rather small sleepy town with not a lot to do. There are several wineries in the area and the wine is excellent. It is well located to explore the greater Black Forest area and neighboring towns if you don't mind driving a little. The hotel it's self was very nice. Our room was very comfortable and well appointed, a nice quiet respite after a day of touring. The breakfast was good. Staff was very friendly and nice but at times I felt they were a little under staffed and service would lag in certain areas of the hotel. The spa and property amenities were nice but the whole place was like a labyrinth and I was constantly getting lost. The property boasts a Michelin Star rated restaurant which we did dine in one evening. I've had many fine dining experiences and this was not one of them. The wait staff was nice and well meaning but the food, presentation and attention to detail was not up to par. Maybe it was an off night? Overall nice stay but I wouldn't rush to come back.
Stayed 3 nights in May 2018

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to visit the Black Forest.
The location of this hotel is fantastic. The road to Durbach winds through beautiful vineyards, a stunning drive. The hotel itself is very comfortable with secure underground parking, a nice swimming pool and hot tub, and an excellent traditional Bavarian restaurant. The staff are very friendly, and we were given a complimentary glass of fizz on the first night. The breakfast buffet was absolutely outstanding, one of the best we have ever had. If there is one criticism it is that the room we had was quite small, but otherwise a very good hotel.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Hotel in wine area
Very smart hotel in wine country . recommend a visit, you will not be disappointed.
Stayed 1 night in Nov 2017
Dear guest, thank you very much for your great feedback. Hope to see you again. With kind regards.

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, in a beautiful quiet village close to Offenburg. The hotel itself has lovely facilities and the village has lots of places to eat including a very friendly pub opposite.
Stayed 1 night in Jun 2017
Dear guest, thank you for your feedback. Hope to see you again. With kind regards. Hotel Ritter Durbach

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with good facilities in a beautiful quiet village close to Offenburg. Lots of places to eat locally including a very friendly pub opposite.
Stayed 4 nights in Jun 2017
Dear guest, thank you very much for your great feedback. We hope to see you again. With the best wishes. Hotel Ritter Durbach

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Jan 16, 2017
Vielen Dank für die positive Bewertung.

10/10 Excellent

Neil, Kings Lynn Norfolk England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ritter Review
Simply faultless
Response from General Manager on Sep 15, 2016
Thanks :)

10/10 Excellent

Gerlinde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 5, 2016
Danke.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Oct 5, 2016
Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice; clean; great location
This hotel consists of 4 or 5 buildings connected together with a series of glass covered walkways. It takes a while to figure out where the various spa facilities and restaurants are located, but it was always a pleasant adventure with a friendly staff to guide you along. Generally, the hallways and spa facilities are quite clean with complementary tea and fruit baskets in the spa areas. The restaurants and bar facilities are quite pricey considering there are several other places with excellent food and wine within 5 minutes from the hotel at less than half the prices of the hotel. The breakfast buffet is beyond excellent. After many trips to Europe, their spread of baked goodies; meats; juices, etc. are the best I've ever encountered.
Response from Rittersleut on Sep 27, 2016
Thank you very much for your recommendation and we look forward to your next visit. :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of winery
Very nice hotel, in the middle of winery of Durbach. Would have been better if they had a gym!
Response from General Manager on Sep 27, 2016
Dear guest, thank you very much for your recommendation. We are looking forward to welcoming you again - and don't worry, we do have a gym. :) Don't hesitate to ask our staff during your next visit in Durbach.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a village surrounded by vineyards. Staff were very pleasant and helpful. Only complaint was that our room was quite small and the bathroom cramped.
Response from Anne Tienelt | Guest Relation on Sep 5, 2019
Thank you :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium experience
Absolutely incredible place. Would suggest spending about 3-4 days here so you have sufficient time to enjoy the hotel facilities as well as see the local black forest hot spots. We drive to Freiburg one day, just an hour away by car, for example. The food at the restaurant was a bit overcooked but the ambiance and service was top notch. Would love to return someday and hope we do!
Response from Anne Tienelt | Guest Relation on Sep 5, 2019
Thanks a lot. Regards from Durbach :)

10/10 Excellent

experienced tra

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lovely hotel and lovely town and visit the castle
Very relaxing and 3 spas nice staff clean rooms great breakfast and nice beer.
Response from Anne Tienelt | Guest Relation on Sep 5, 2019
Thank you :)

10/10 Excellent

Keren, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel
The hotel is located between Strasbourg and Feinberg. The team was generous and helped any questions. Breakfast was rich and varied. The room was nice, comfortable and very clean. The hotel spa and gym are nice and welcoming. Nice pubs in the area...
Response from Anne Tienelt | Guest Relation on Sep 5, 2019
Thank you :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Pros: service, bedroom, location.free parking Cons: None
Response from Anne Tienelt | Guest Relation on Sep 5, 2019
Thank you :)

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Ritter on Mar 31, 2024
Vielen Dank für Ihre wunderbare Bewertung! Es war uns eine Freude, Sie bei uns zu haben und wir freuen uns, dass Sie eine großartige Erfahrung gemacht haben. Ihr positives Feedback ist eine Quelle der Motivation für unser Team. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Karl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit ausgezeichnetem Frühstück und Wellness angebot.
Response from Hotel Ritter on Mar 31, 2024
Vielen Dank für Ihre wunderbare Bewertung! Es war uns eine Freude, Sie bei uns zu haben und wir freuen uns, dass Sie eine großartige Erfahrung gemacht haben. Ihr positives Feedback ist eine Quelle der Motivation für unser Team. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Moritz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Hotel Ritter on Feb 17, 2024
Vielen Dank für Ihre tolle Bewertung! Wir freuen uns auf einen weiteren Besuch im schönen Durbach. Herzliche Grüße von allen Glücksrittern.

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Ritter on Feb 17, 2024
Vielen Dank für Ihre tolle Bewertung! Wir freuen uns dass Sie Ihren Aufenthalt genossen haben. Über einen weiteren Besuch im schönen Durbach würden sich alle Glücksritter freuen. Herzliche Grüße aus Durbach

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Codoul

Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbarer Aufenthalt
Stayed 1 night in Dec 2023

10/10 Excellent

ibrahim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel aimable Propreté irréprochable Super séjour
Stayed 5 nights in Nov 2023
Response from Hotel Ritter on Dec 8, 2023
Thank you very much for your kind review! We are very pleased that you had a pleasant time with us. Your positive feedback is a great motivation for our team. We hope to welcome you back soon to offer you a wonderful experience again.

8/10 Good

Volker, Wiesbaden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditionelle Location mit hervorragendem Service und sehr guter Küche.
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Traveled with group
Liked: Amenities
Good
Stayed 1 night in Oct 2023

10/10 Excellent

Kieu Anh

Stayed 2 nights in Oct 2023

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super petit hôtel super agréable
Super séjour comme d’habitude dans ce charmant hôtel qui ne manque de rien. 3 Spa, un garage fermé, une SUPER petit déjeuner ( l’un des meilleurs même à des niveaux plus élevés), plusieurs coins cosy pour se délasser et prendre un verre ou lire. Vraiment super.
Stayed 2 nights in Aug 2023

8/10 Good

virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ricarda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein perfektes Hotel um die Seele baumeln zu lassen
Stayed 1 night in Aug 2023

6/10 Okay

Gregers

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Torben

Stayed 1 night in Jul 2023

10/10 Excellent

Alexandra

Stayed 1 night in Jun 2023
Response from Lisa-Maria Wilke on Jul 4, 2023
vielen Dank für Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt in unserem Hotel zufrieden waren. Wir legen großen Wert darauf, unseren Gästen einen angenehmen und komfortablen Aufenthalt zu bieten. Es ist schön zu wissen, dass wir diesem Anspruch gerecht werden konnten.Ihre Zufriedenheit ist uns sehr wichtig und wir werden weiterhin unser Bestes geben, um Ihren Erwartungen gerecht zu werden.Nochmals vielen Dank für Ihre positive Bewertung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!

10/10 Excellent

Khaled

Stayed 1 night in Apr 2023
Response from Ihre Glücksritter on Apr 26, 2023
Ihre Bewertung lässt unsere Gastgeberherzen höherschlagen. Wir sind stolz, dass wir Ihren Aufenthalt zu einer unvergesslichen Erinnerung machen konnten. Auf neue erinnerungsreiche Momente mit Ihnen freuen sich die Glücksritter. Liebe Grüße aus Durbach.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour de 2 nuits
Très bel établissement, néanmoins un sentiment mitigé. 3 restos annonces, finalment impossible de diner a l'hôtel. Le seul resto ouvert a un menu et pas de carte, assez cher. Il faut réserver. Service en chambre refusé sous pretexte que la cuisine est prioritaire au resto. Autre point, nous sommes venus avec un chien, supplement annoncé mais nulle part indiqué qu'il faut prévenir lorsque lon vient avec un chien. Gros mécontentement de la réceptionniste et stress pour nous, finalement elle a trouvé une chambre, qui n'était pas celle que nous avons réservé. 3 langues parlées annoncé sur le site, heureusement que nous parlons allemand. Parking couvert complet, c'est la bataille pour trouver a se garer. Reste a feliciter la qualité de l'espace Spa, piscine, jacuzzi, la chambre tres comfortable. La region est magnifique.
Stayed 2 nights in Apr 2023

10/10 Excellent

Brigitta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Freundlichkeit und Aufmerksamkeit des jungen Team war sehr erfrischend. Wir haben uns sehr wohl in einer ungezwungen Umgebung gefühlt.
Stayed 2 nights in Mar 2023
Response from Ihre Glücksritter on Apr 26, 2023
Ihre Bewertung lässt unsere Gastgeberherzen höherschlagen. Wir sind stolz, dass wir Ihren Aufenthalt zu einer unvergesslichen Erinnerung machen konnten. Auf neue erinnerungsreiche Momente mit Ihnen freuen sich die Glücksritter. Liebe Grüße aus Durbach.