We had a Garden Loft room which was beautifully appointed and had the added benefit of a visit by a family of monkeys every morning. The staff were without exception charming and helpful. If you stay there, prepare to be asked by every single one how you are every time you see them. You aren't allowed to open a door or press a button for the lift.
The food was of a very high standard and the breakfasts offered the widest array I've ever seen. One minor quibble is that the lunch, dinners and room service include mainly some very rich and fancy stuff. Again the quality is great, but my wife prefers food on the plain side and her options were quite limited. Outstanding in every respect.
Traveller from london
Located in Umhlanga, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Umhlanga Lighthouse …More
This a beautiful place to stay and you feel welcome and looked after from the beginning to the end. Nothing is to much for the amazing staff who look after your every need.
The hotel itself is beautiful and we stayed in a garden room which was absolutely everything we needed and more. I would highly recommend staying here as it is truly heaven on earth.
Located in Port Zimbali, this luxury resort is within 6 mi (10 km) of Casuarina Beach, Holla Trails, and Ballito Beach …More
I was on vacation in Durban with my mom. I booked a room with two beds but when I arrived they only had rooms with one queen bed. I was a little disappointed about this but the next day after breakfast we went back to our room only to find our room cleaned and our bed changed. I was very impressed with how quickly they worked to fulfill my request.
Breakfast was included in my booking. It was supposed to be a buffet according to the booking but apparently if the hotel isn't filled to a certain capacity they don't do the buffet. This ended up being ok because they had some good items on the menu and a cold meats, fruit, cereal bar. I was very happy with the food.
The staff were amazingly friendly, from the receptionists to the servers and bar tenders. We enjoyed to free shuttle to the nearby beach and Gateway mall. There aren't any restaurants in walking distance to the hotel but the mall has plenty of eating options. It's currently the biggest mall in the Southern Hemisphere.
The rooms were kind of small, but extremely clean. Bathroom and rainforest shower was good although the there was a funny smell from afar from time to time. Furniture, bedding and decor were relatively modern. The lobby area and restaurant were very well decorated. It really did give it a modern, boutique feel.
I would recommend this hotel if traveling without children.
Traveller from Houston, TX
This family-friendly La Lucia hotel is located near the airport, within 1 mi (2 km) of Umhlanga Hospital, Kwazulu-Natal …More
Good quality accommodation as to roominess and comfort.
Not particularly impressive in terms of staff attention, either at reception or restaurant.
Reception and Concierge located on the 4th floor decreases the feeling of protection, even if you have a card to access your floor.
Situated in the entertainment district, this spa hotel is within a 10-minute walk of Kwazulu-Natal Sharks Board Shark Museum …More