Ratings based on 137 Verified Reviews

4.1 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jen

This traveler left a rating score only Posted Jun 26, 2017 on Hotels
4 out of 5
by AJ

This traveler left a rating score only Posted May 31, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Jakarta

nice comfortable hotel near shopping centre

Posted May 24, 2017
nice spacious clean rooms . across road to huge shopping centre. only drawback is furnitures a bit aged but overall very comfortable rooms.
4 out of 5
by A verified traveler

Royal palm getaway

Posted Apr 18, 2017 on Hotels
The room was nice and bathroom was gorgeous. But lots of noise at night, like furniture was being moved / dragged. People talking loudly in the corridors. Breakfast was good. Staff friendly and location excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Port Elizabeth

Excellent service

Posted Apr 14, 2017
Pros: The attention that you receive as a guest make you feel special.
Location: Shopping and resturants within walking distance.
Well received and well looked after. a terrific experience.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
5 out of 5
by Black Trek

Perfections

Posted Mar 16, 2017 on Hotels
This hotel completely exceeded my expectations. The location is very convenient but everything about this property was spot on.
4 out of 5
by Frederic

Good and Bad

Posted Mar 13, 2017 on Hotels
The 'room' at Royal Palm is in fact a suite. Huge! The restaurant Dish, used to be fine dining at its best. Now unfortunately, not very good and the service appalling. Breakfast on weekdays is ok but you need to ask for coffee for instance three times before it comes. Because of its position, price and comfort of the room I might stay here again.
5 out of 5
by Mohamed

Convenient for Gateway Mall and Beaches

Posted Feb 4, 2017 on Hotels
Conveniently located hotel across the road from Gateway shopping centre and less than 5 mins to the beach by car. Wifi was spotty and complicated to use (you needed to set up a sep AlwaysOn account), and was limited to only 200MB a day. Junior suite was spacious, and looked into a court yard at the back of the hotel. Only 20 mins to airport. Breakfast was simple but adequate. Staff were friendly and responsive.
5 out of 5
by Iain

Posted Jan 16, 2017 on Hotels
very convenient for restaurants