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Beach nearby
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

3.8 out of 5 Good
186 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationDurban International Convention Centre16 min walk
Popular LocationWorkshop Mall17 min walk
Popular LocationDurban City Hall17 min walk
AirportDurban (DUR-King Shaka Intl.)35 min drive
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  • Standard Non Sea Facing

    4.2/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Non Sea Facing
  • Superior Sea Facing

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 1 Twin Bed
    More detailsSuperior Sea Facing
  • Executive Room, Sea Facing

    Room amenities

    • 484 sq ft
    • Sea view
    • Sleeps 2
    • 1 Queen Bed
    More detailsExecutive Room, Sea Facing
  • Studio Non Sea-Facing

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStudio Non Sea-Facing
  • Standard Sea Facing

    4.4/5 guest room rating

    Room amenities

    • 194 sq ft
    • Sea view
    • Sleeps 2
    • 1 Double Bed OR 1 Twin Bed
    More detailsStandard Sea Facing

About this area

Durban

Located in Durban, The Balmoral Hotel is in the suburbs and near the beach. The area's natural beauty can be seen at Golden Mile and Durban Beach, while Durban Funworld and uShaka Marine World are popular area attractions. Traveling with kids? Make time for Durban Botanical Gardens, or check out an event or a game at Moses Mabhida Stadium. Discover the area's water adventures with scuba diving, snorkeling, and parasailing nearby, or enjoy the great outdoors with skydiving.
Visit our Durban travel guide
View in a map
Popular Location

What's nearby

  • Golden Mile - 5 min walk
  • Durban International Convention Centre - 16 min walk
  • Workshop Mall - 17 min walk
  • Durban City Hall - 17 min walk
  • uShaka Marine World - 8 min drive

Getting around

  • AirportKing Shaka Intl. Airport (DUR) - 35 min drive

Restaurants

  • Afro's Chicken Shop — 8 min walk
  • Joe Cool's — 9 min walk
  • Grill Jichana — 14 min walk
  • Daruma — 14 min walk
  • Surf Riders — 15 min walk

About this property

The Balmoral Hotel

4-star beach retreat just steps from Durban Funworld
A restaurant, a bar/lounge, and a coffee shop/café are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and conference space. All 95 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and plasma TVs with satellite channels. 24-hour room service, minibars, and hair dryers are among the other amenities available to guests.
The Balmoral Hotel offers 95 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch plasma televisions come with satellite channels. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free nearby parking
  • Limited parking spaces
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Casino shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 150 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Motorized watercraft

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Refrigerator
  • Supervised childcare/activities (surcharge)

Conveniences

  • Elevator
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • 1 meeting room
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 150 per person (approximately)
  • Airport shuttle fee: ZAR 420.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Balmoral Durban
Balmoral Hotel Durban
Balmoral Hotel
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban

Frequently asked questions

Can I cancel my reservation for free at The Balmoral Hotel and receive a full refund?
Yes, The Balmoral Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Balmoral Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is The Balmoral Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Balmoral Hotel?
Self parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at The Balmoral Hotel?
Check-in is from 2:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at The Balmoral Hotel?
Check-out is at 11 AM.
Does The Balmoral Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 420.00 per vehicle, one-way, applies.
Where is The Balmoral Hotel located?
Offering direct access to the beach, this Durban Beachfront hotel is in a provincial park and within a 10-minute walk of Durban Funworld and Golden Mile. Durban International Convention Centre and uShaka Marine World are also within 1 mi (2 km).
3.8
Good
5 - Excellent
59
4 - Good
69
3 - Okay
33
2 - Poor
15
1 - Terrible
10

4.0/5

Cleanliness

4.0/5

Staff & service

4.2/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Stayed 2 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Good location right opposite the beach..secure parking behind hotel..excellent room..good management team..value for money
Stayed 1 night in Dec 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Stayed 2 nights in Nov 2019

1/5 Terrible

Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.
Stayed 3 nights in Nov 2019