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Reviews of Beamish Hall Country House Hotel, BW Premier Collection

4 out of 5
Beamish Hall Country House Hotel, BW Premier Collection
Beamish, Stanley, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 229 out of 433 reviews" "
Rating 8 - Good. 136 out of 433 reviews" "
Rating 6 - Okay. 51 out of 433 reviews" "
Rating 4 - Poor. 12 out of 433 reviews" "
Rating 2 - Terrible. 5 out of 433 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

NIGEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff lovely food great location and reasonably price
Stayed 1 night in Apr 2024

8/10 Good

sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Julie - Front Office Manager on Feb 25, 2024
Thank you kindly for taking the time to review & score us this is greatly appreciated & will be passed to the teams. We do hope we get the opportunity to welcome you again in the very near future

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023
Response from Julie - Front Office Manager on Feb 25, 2024
Thank you for taking the time to review & score us this is much appreciated and will be passed to each team. We do hope we get the opportunity to welcome you again in the near future

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My trip
Place was excellent room was a bit disappointing excellent service from staff overall fantastic stay
Stayed 1 night in Dec 2023

10/10 Excellent

Reza

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in the countryside:)
Stayed 1 night in Nov 2023

10/10 Excellent

Louisa

Traveled with family
Liked: Amenities, property conditions & facilities
Room, staff and The Stables outstanding!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded staff cannot be more helpful food is excellent and reasonably priced for a hotel Great view of the gardens Great room lift to the upstairs entrance has a ramp to reception and most of the hotel is disabled accessible
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
Love this place comfortable, relaxing, excellent food
Stayed 3 nights in Nov 2023

10/10 Excellent

KEITH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel some places a bit tired but i would expect that, foodand cleaniness excellent
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room , amazing food and friendly staff Will definitely be going back
Stayed 1 night in Nov 2023

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

6/10 Okay

Zabair

Liked: Cleanliness
Room for improvement
There’s wasn’t a wardrobe in our room. No shower gel or fridge either. We had to request extra toiletries. The TV connection to the internet was poor. The reception was unmanned when I went to request putting my 4 month olds baby food in the fridge. I waited 10 minutes before eventually giving up and allowing the food to go off. The beds were comfortable and the room was clean. The lift only fitted 2 people and was very noisy and at times the doors wouldn’t opened and seemed jammed. This was very nervy for someone who suffers from claustrophobia. We booked for the firework extravaganza which was cancelled just days before our stay and subsequently we were left with nothing to do. The breakfast was the highlight of our stay. We expected the bedroom to be cleaned on our second day of stay but this didn’t happen.
Stayed 2 nights in Nov 2023

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely building with great dining facilities - the room was “quaint & bijou” with dated brown wood furniture which had seen better days & difficult to make either it or the bathroom warm.

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect night away.
Fab room and service, food etc was also good. Overall a great stay.
Stayed 1 night in Oct 2023
Response from Julie - Front Office Manager on Oct 31, 2023
Good morning & thank you kindly for your review of your recent stay here at Beamish Hall. We are delighted you enjoyed your experience with us and I do hope we get the opportunity to welcome you in the very near future. In the meantime sending our warmest regards

10/10 Excellent

STEVEN

Traveled with family
Liked: Amenities, property conditions & facilities
Nice hotel. Nice staff. Great scenery.
Stayed 2 nights in Oct 2023
Response from Julie - Front Office Manager on Oct 31, 2023
Good morning & thank you for taking the time to review us and we are delighted you enjoyed your experience with us. I do hope we get the opportunity to welcome you in the near future do keep an eye out for some great packages coming up for Black Friday & stays in 2024.Sending my warmest wishes Julie (Front Office Manager)

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Julie - Front Office Manager on Oct 31, 2023
Good morning & thank you for taking the time to review us and we are delighted you enjoyed your experience with us. I do hope we get the opportunity to welcome you in the near future do keep an eye out for some great packages coming up for Black Friday & stays in 2024.Sending my warmest wishes Julie (Front Office Manager)

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, helpful friendly staff, would come again.
Stayed 1 night in Oct 2023
Response from Julie - Front Office Manager on Oct 31, 2023
Good morning & thank you for taking the time to review us and we are delighted you enjoyed your experience with us. I do hope we get the opportunity to welcome you in the near future do keep an eye out for some great packages coming up for Black Friday & stays in 2024.Sending my warmest wishes Julie (Front Office Manager)

10/10 Excellent

Victoria

Stayed 1 night in Sep 2023
Response from Julie - Front Office Manager on Oct 31, 2023
Good morning & thank you for taking the time to review us and we are delighted you enjoyed your experience with us. I do hope we get the opportunity to welcome you in the near future do keep an eye out for some great packages coming up for Black Friday & stays in 2024.Sending my warmest wishes Julie (Front Office Manager)

8/10 Good

Lorene

Liked: Cleanliness, staff & service, property conditions & facilities
Despite a noisy wedding reception going on, our room was absolutely quiet. Bliss.
Stayed 1 night in Sep 2023
Response from Julie - Front Office Manager on Oct 31, 2023
Good morning & thank you for taking the time to review us and we are delighted you enjoyed your experience with us. I do hope we get the opportunity to welcome you in the near future do keep an eye out for some great packages coming up for Black Friday & stays in 2024.Sending my warmest wishes Julie (Front Office Manager)

8/10 Good

Lee

Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Scenic and relaxing.
Stayed 2 nights in May 2023

10/10 Excellent

Carl

We enjoyed our stay and the staff were all very friendly
Stayed 1 night in Jul 2023
Response from Alex on Jul 21, 2023
Good afternoon thank you kindly for taking the time to review & score us here at Beamish Hall after your recent stay. We are delighted that you enjoyed your experience with us and we do hope we get the opportunity to welcome you again in the near future. Sending our thanks Reception/Reservations

8/10 Good

James, Perth

Finding your room is not easy, with numerous stairs and corridors to be navigated. Understandable with it being an old building and not a purpose built hotel .
Stayed 1 night in Jul 2023
Response from Reception/Reservations. on Jul 14, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

graham

Stayed 1 night in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Elizabeth

Stayed 3 nights in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gateshead Affair
Work visit to Gateshead. Really nice hotel in great surroundings. The only slight downside is the mobile coverage is poor, obviously not the hotels fault. However the WiFi was a bit patchy in places.
Stayed 2 nights in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class
From amazing friendly service to beautiful rooms and delicious food we just loved our stay at Beamish Hall and would highly recommend it to fellow travellers.
Stayed 1 night in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful setting, well kept property, great service and a fantastic breakfast. Peaceful and relaxing.
Stayed 1 night in Jun 2023
Response from Reception/Reservations. on Jun 12, 2023
Good Morning, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent friendly staff
Stayed 1 night in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Michelle

Stayed 1 night in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

8/10 Good

Allistair

Stayed 1 night in Jun 2023
Response from Reception/Reservations. on Jun 27, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Reception/Reservations. on Jun 11, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Reception/Reservations. on May 21, 2023
Good Afternoon, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

8/10 Good

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A beautiful setting and lovely old building, staff helpful and friendly Bed extremely creaky and rickety, mentioned this last time we visited but nothing changed Partner suffered from the very low ceiling in the bathroom, banging his head several times, perhaps a warning sticker on the low beam to warn would help
Stayed 1 night in May 2023

8/10 Good

andrew

Stayed 2 nights in May 2023

6/10 Okay

mark

Stayed 1 night in May 2023

8/10 Good

Steven

Stayed 2 nights in Mar 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Quentin

Stayed 2 nights in Jan 2023

8/10 Good

Alan

Stayed 1 night in Feb 2023

10/10 Excellent

s

Stayed 1 night in Jan 2023

10/10 Excellent

Amber

Stayed 1 night in Jan 2023

10/10 Excellent

Miss Yvette

Stayed 1 night in Dec 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country Gem
Just a flying visit, but thoroughly enjoyed my stay at Beamish Hall. Room was spotless, as was the bathroom. Very comfy bed. The staff were friendly and helpful. Couldn’t ask for more!
Stayed 1 night in Dec 2022
Response from debbie on Dec 22, 2022
Good afternoonMany thanks for leaving some feedback from your recent stay with us it's greatly appreciated. Wishing you all the best for Christmas & New Year.Kind regards Debbie

8/10 Good

Siu Yin Barbara

Stayed 1 night in Dec 2022
Response from Reception/Reservations on Dec 15, 2022
Good Afternoon, Valerie, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations

8/10 Good

Paul

Stayed 1 night in Nov 2022
Response from Reception/Reservations on Dec 15, 2022
Good Afternoon, Valerie, Many thanks for leaving some feedback from your recent stay with us it is greatly appreciated - Do hope you can visit us again in the near future - Kind Regards Reservations