Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Convenient to Wetherby village

Posted Jul 6, 2016
Welcomed by a friendly & attentive staff member. Room was cramped for 3, ensuite was nice. Car park was a pain - sharing it with every manner of passers-by from the motorway. Hard to park near the entrance for suitcases plus the hire car got damaged. No fridge in the room to keep the next days things cool. Breakfast was basic but cheap enough to start the day. Catering staff weren't as attentive.
4 out of 5
by A verified traveler from Chester

Good value for money

Posted May 3, 2016
Pros: Cleaniness is good, room is comfort, a traditional hotel, quite away from Durham City Centre but is generally happy with the hotel and staff.
Cons: The shower was not working properly so couldn't get hot water, but the staff offered us another room to access the shower. Happy with the solution.
Location: Quite away from Durham City Centre, but easy access to bus stop, can get a bus to Durham city centre or to Newcastle.
Quite happy with the stay generally speaking, especially the place gave me a feeling of tradition.
5 out of 5
by A verified traveler

Great stay. Goid value.

Posted May 3, 2016
Easy check in within easy reach of durham. Great value for money.
5 out of 5
by christopher from Stockport

friendly and helpful staff

Posted Apr 19, 2016 on Hotels
All the staff were helpful and friendly, especially Dawn the receptionist who is superb at her job
3 out of 5
by alexandre from Bruxelles

Ouais

Posted Apr 3, 2016 on Hotels
Hotel correct sauf sur le point WiFi qui est inexistant!!
3 out of 5
by Paul from Lincs

Could do better

Posted Mar 30, 2016 on Hotels
For what you pay, it's about right. Nothing fancy. Clean enough, warm enough. Overall, hotel looking it's age and probably needs a makeover. Rooms are tired, with well-worn and not too comfortable double beds - whereas others in this market have quality king-size ones. Soundproofing is poor, you can (too) easily hear the activities in the neighbouring rooms.
4 out of 5
by Hugh from Ipswich

Great price for a comfortable night

Posted Mar 23, 2016 on Hotels
Visiting Durham to bring granddaughter home from University.
4 out of 5
by paul from Chester

perfectly fine

Posted Mar 22, 2016 on Hotels
no issues at this hotel
4 out of 5
by Andrew

This traveler left a rating score only Posted Feb 27, 2016 on Hotels
4 out of 5
by claudia from Frome

Clean and comfortable.

Posted Feb 22, 2016 on Hotels
Good value for money. Staff welcoming and very clean.