Ratings based on 280 Verified Reviews

4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and friendly

Posted Jan 6, 2018
We liked Homewood Suites Hotel because it was relatively close to Duke hospital in Durham, NC. We needed a handicapped equipped room and bathroom and we got it. This hotel is on the list issued by Duke hospital as giving hospital rates, but we still got a better rate through Expedia. We spend about 10 days in Homewood Suites, and we felt like being at home. They serve breakfast every day and light dinners Monday through Thursday. The staff is very friendly and accommodating. I would recommend this hotel to anyone needing a longer stay, and not feeling like being at the hotel. It felt more like being at home. Very nice and clean too.
Comment from Hotel Management
Jan 15, 2018 by Jonathan, Hotel Management
Thank you for staying with us and so glad you felt as if you were home. We hope you will stay with us again next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Amazing Experience!

Posted Jan 4, 2018
Location: Conveniently located off Hwy:40 in Durham. Surrounded by shops and things to do, yet still very quiet, and quaint.
My family and I had an excellent time at this hotel. It got very cod while we were in North Carolina. The Staff of the Hotel made sure there was plenty to do even if we couldn't take the kids outside. They had a beautiful sitting area and fire place. there was always hot coffee, tea, and hot chocolate available. They had board games available for guest to check out. The rooms were very large. always clean, and very comfortable. The staff was kind, knowledgeable, and professional. Especially The breakfast staff!!! Also, the breakfast was well prepared and fresh every morning. We liked it so much we ended up staying an extra night. We will definitely be going back!
Comment from Hotel Management
Jan 15, 2018 by Jonathan, Hotel Management
Thank you so much for staying with us. It has been a lot colder than we like. We are glad you were able to enjoy some of our additional amenities. Hope you will stay with us again next time you are in the area
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia, pa

Nice place for NC Univ. Visit

Posted Dec 21, 2017
Great location and place while visiting NC University. All was as expected and promised.
Comment from Hotel Management
Dec 21, 2017 by Jonathan, Hotel Management
Thank you for staying with us and we are glad you had a good visit. Thank you for the wonderful feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

Posted Dec 4, 2017
Staffs are very friendly, we really like the full size kitchen. The room is clean, quite, bed is comfortable, everything is perfect. This is the best hotel, we will come back in the future.
Comment from Hotel Management
Dec 8, 2017 by Jonathan, Hotel Management
Thank you very much for the wonderful review. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not so clean room

Posted Nov 30, 2017
My room was neat enough not so sure it was cleaned so well. Their was also what appeared to be black rust or mold on the grab bar in the shower.
Comment from Hotel Management
Nov 30, 2017 by Jonathan, Hotel Management
I sincerely apologize for the bathroom cleanliness.Thank you for bringing this to our attention. We will address with this with housekeeping. Thank you for staying with us and hope we will see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bloomfield, NJ

More bang for your buck!

Posted Nov 28, 2017
Pros: Staff, cleanliness, amenities, fireplace and lounge area. Working computer and printer.
Cons: Indoor, instead of outdoor pool.
Location: Multiple restaurants. Shiki Asian bistro and sushi, in Durham, was the best sushi and pad tai that I have ever had. South point Mall nearby.
For a moderately priced hotel, it is very clean and attractive. The amenities are geared for guest comfort. The free hot breakfast was very convenient, when we did not have time to go out, due to our schedule. It was also tasty, had a good variety and healty options. The staff was available to provide our every need, with a smile.
Comment from Hotel Management
Nov 30, 2017 by Jonathan, Hotel Management
Thank you for staying with us. Shiki Asian Bistro is very good and glad you were able to experience this restaurant. Thank you for the feedback and we hope to see you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Anaheim, CA

Great hotel, great value

Posted Nov 1, 2017
Location: Freeway close and close to a grocery as well and some shopping areas.
Didn't exactly know what to expect, I have not stayed at a Homewood Suites however I was so pleased. It is such a great value, my room was clean, and the staff was so friendly and attentive. I was there for 5 nights so that makes a huge difference. I would definitely recommend
Comment from Hotel Management
Nov 6, 2017 by Jonathan, Hotel Management
Thank you for staying with us and so glad you enjoyed your stay. Thank you for the recommendation, it is appreciated.
4 out of 5
by Lataya

Posted Oct 13, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017
Thank you for staying with us and for the feedback. We look forward to your next visit to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Excellent Place to Stay if you have the Money

Posted Sep 20, 2017
Pros: Room, staff.
Cons: I did find one dirty plate in the dishwasher.
Location: Convenient to I85 and shopping.
The room and staff were excellent. The food court and breakfast had a good selection and were better than most. Access to I85 was also convenient,
Comment from Hotel Management
Nov 6, 2017 by Jonathan, Hotel Management
Thank you for staying with us and we are glad you had a good stay. I apologize for the dirty dish in the dishwasher. We will bring this to attention to the housekeepers and inspectors to prevent this from happening again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 6, 2017 on Hotels