Ratings based on 214 Verified Reviews

4.4 out of 5
83% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by David

Durham is on our visit lists We loved Durham,. W

Posted Sep 17, 2017 on Hotels
Our stay was for two days. During that period we went to medical center. The location suited our needs we were in and out of Durham and Duke University easily. .Durham is a really nice place to visit. So many different things going on.
Comment from Hotel Management
Sep 25, 2017 by Bill, Hotel Management
Dear David, Thank you for your feedback. We have a great location in the Research Triangle Park. We are right off I40, close to 540 and 147 and just 3 miles from the airport. We are a great central location when going to Raleigh, Chapel Hill or Durham. We look forward to your next visit. Sincerely, Bill C General Manager
3 out of 5
by Antonio

MarriotGreat, Hotels.com needs to do better

Posted Sep 11, 2017 on Hotels
The hotel was great, but this is the 2nd time in a row that hotels.com hasnt sent over the confirmation for my reservation after me booking it online
Comment from Hotel Management
Sep 18, 2017 by Bill, Hotel Management
Dear Antonio, Thank you for your feedback. I am happy to hear you had a great stay. We have the cleanest and friendliest hotel in town. I am sorry you had issues with the confirmation number from booking.com. Unfortunately this out of the control of the hotel. We look forward to your next visit. Sincerely, Bill C General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 17, 2017
Front desk staff was very welcoming, friendly and helpful during my entire stay! Hotel was in good location to airport. Would definitely stay there again.
Comment from Hotel Management
Aug 18, 2017 by Bill C, Hotel Management
Dear Valued Guest, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our staff is second to none. We have a great location right off I40, close to 540 and just 3 miles from the airport. We look forward to your next visit. Sincerely, Bill C General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel, but too far from everything.

Posted Jul 16, 2017
The hotel was very nice. The staff was very nice and helpful. Unfortunately it was a bit outdated and it was far from everything. We almost couldn't find the place because there is not a large enough sign to find it, especially at night. They were doing some construction and we could hear it in our room too clearly.
Comment from Hotel Management
Jul 25, 2017 by Bill C, Hotel Management
Dear Brenda, Thank you for your feedback. We have the cleanest and friendliest hotel in town. We have a great location in the Research Triangle Park right off I40, close to 540 and just 3 miles from the airport. There are several restaurants less than a mile away. My apologies for the noise. We just finished remodeling our corner pantry next to our front desk. It turned our beautiful and is open 24 hours. We look forward to your next visit. Sincerely, Bill C General Manager
5 out of 5
by CELIA

Posted Jun 16, 2017 on Hotels
Comment from Hotel Management
Jun 23, 2017 by Bill, Hotel Management
Dear Celia, Thank you for your 5 start rating. We have the cleanest and friendliest hotel in town. We look forward to your next visit. Sincerely, Bill C General Manager
5 out of 5
by Caroline

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 3, 2017 by Michael, Hotel Management
Caroline, Thank You! Michael
5 out of 5
by A verified traveler

Great team.

Posted May 22, 2017 on Hotels
Front desk check in experience was amazing. Very friendly and helpful.
Comment from Hotel Management
May 30, 2017 by Bill, Hotel Management
Dear Valued Guest, Thank you for your feedback. We have the friendliest staff in town, especially at the front desk. They go out of their way to please our guests. we look forward to your next visit. Sincerely, Bill C General Manager
1 out of 5
by A verified traveler

Not up to Marriott standards

Posted May 16, 2017
Pros: The front desk staff were very nice
Cons: The smell of the room
Location: Nothing. You will need a car if you stay there. We went to DPAC for a show. It was about 15 minutes away.
Our room smelled like mildew. There was excessive noise in the bar at 2:00 in the morning and the staff did nothing about it.
Comment from Hotel Management
May 18, 2017 by Bill C, Hotel Management
Dear Valued Guest, Thank you for your feedback. Please accept my apologies for the smell and noise issues you experienced. Sometimes guests turn the AC off and if we miss it the room can get a little stuffy, I am truly sorry. Our bar closes at 1:30 AM, so it is surprising it would still be noisy at 2 AM, we will definitely look into this. We have the friendliest staff in town with a great location. We are located right off I40, close to 540 and just 3 miles from the airport. We look forward to your next visit. Sincerely, Bill C General Manager
2 out of 5
by Raymond

Disappointed

Posted May 16, 2017 on Hotels
Probably the worst Marriott I have ever stayed at for the standard of room. I paid $280 for the night in what felt like a sub $100 room with regard to decor and facilities. I will never stay here again. So disappointed.
Comment from Hotel Management
May 18, 2017 by Bill, Hotel Management
Dear Disappointed, Thank you for your feedback. I understand your disappointment in the room rate. Graduation weekend is the busiest time of the year making rates higher than normal. Although high our rates were lower than many hotels in the area. Our hotel may be a little older than some but we have the cleanest and friendliest hotel in town. Sincerely, Bill C General Manager
5 out of 5
by lonnie

Posted Apr 3, 2017 on Hotels
Stay was great for our 11th wedding anniversary. Will return again
Comment from Hotel Management
Apr 10, 2017 by Bill, Hotel Management
Dear lonnie, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Sincerely, Bill C General Manager