Waited over 30 mins to check in .. I booked a king size bed to be greeted by 2 singles... Bathroom flooded overnight... Breakfast was cold and over packed.. Then checked bank and they over charged me but on checkout she did say they correct amount to pay..
Comment from Hotel Management
Jan 17, 2017 by Customer Care, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the multiple issues you encountered during your recent stay. We take the time to listen to your constructive comments and rest assured that this would be shared with the hotel's management so we can continually improve our services. If you think that you may have been overcharged, feel free to bring this up to the hotel's attention. We hope for another opportunity to exceed your expectations in the future.