Ratings based on 729 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Middlesbrough

Fantastic hotel! You won't beat it!

Posted Apr 10, 2016
This hotel is truly amazing. We stayed business class and it was a fabulous experience. The staff and amenities are excellent. This all made our anniversary so magical and memorable. Book this hotel you will not be disappointed.
Comment from Hotel Management
Apr 10, 2016 by Sam, Hotel Management
Thank you for your positive feedback and choosing to celebrate your anniversary with us. We are delighted to hear that you enjoyed your stay and all of the extra amenities that come with the business class room. We hope to welcome you back in the near future. Kind Regards, Samantha
5 out of 5
by A verified traveler

Nice hotel, great location.

Posted Apr 5, 2016
Great location overlooking the river and easy walking distance to the city and sites. Leisure centre exceptionally. All staff really friendly. Highly recommend.
Comment from Hotel Management
Apr 6, 2016 by Hannah, Hotel Management
Thank you very much for your 5* review! We hope to welcome you back to the area and our hotel again soon. Kind regards.
3 out of 5
by A verified traveler

Not a family room

Posted Apr 4, 2016
We booked for 2 children but only got 1 sofa bed, no other beds were available. They wanted us to pay for an extra room. Got adjoining rooms eventually which were good. But tv or air condition didn't work. Shower in the ladies pool changing was cold and the plug on the kettle was dodgy
Comment from Hotel Management
Apr 10, 2016 by Sam, Hotel Management
Thank you for your feedback. I'm sorry to hear that you had some issues during your stay. All of our family rooms have one sofa bed, this should have been explained to you at the time of booking and an offer of a rollaway bed to be also placed in the family room also. As you stayed during a busy time, no rollaway beds were available, I'm happy we were able to resolve this with a complimentary adjoining room. Please be assured all of your feedback has been passed onto the team. We hope to welcome you back in the future. Kind Regard's, Samantha
3 out of 5
by A verified traveler from Aberdeen, Scotland

Posted Mar 20, 2016
Pros: Pool/sauna and breakfast.
Location: Not the best one, a pathway from the railway station was quite scary at 8pm.
Got a twin room instead of the desired double one, did not like a small bed at all.
Comment from Hotel Management
Mar 21, 2016 by Sam, Hotel Management
Dear Alex, We appreciate you taking the time to leave feedback regarding your recent stay with us. On behalf of the entire team here at the Radisson Blu Durham we would like to thank you for your business and we hope to see you again when your travels bring you back to the area. Kind Regards, Samantha
5 out of 5
by A verified traveler from Hertfordshire

A perfect city centre location

Posted Mar 14, 2016
Within a 2 minute walk to the city centre, yet tranquil enough to relax. Facilities, amenities and food all of the highest order
Comment from Hotel Management
Mar 15, 2016 by Hannah, Front Office Team Leader, Hotel Management
Dear Paul, Thank you very much for taking the time to review your latest stay with us at Radisson Blu, Durham, and thank you for the 5* review! We hope to welcome you back to the hotel and the area in the near future. Kind regards, Hannah
5 out of 5
by A verified traveler from york

Anniversary

Posted Mar 11, 2016
Absolutely amazing night at the Radisson Blu Durham. Room was a standard room but clean tidy great bed and facilities. The lovely girl on reception sent up a bottle of wine as it was a special trip. Great location and spa facilities. Couldn't fault the hotel.
Comment from Hotel Management
Mar 12, 2016 by Hannah, Front Office Team Leader, Hotel Management
Dear Sam, Thank you very much for your wonderful recent review of Radisson Blu Hotel, Durham. It's great to hear that our little touch made your stay even more special! From all of the team here at the hotel, we hope to see you again in the near future. Kind regards.
5 out of 5
by A verified traveler from London, UK

Just outside the city centre overlooking the river

Posted Mar 11, 2016
Location: The Cathedral is a short walk away (but it is on top of quite a steep hill). If you're driving then you've got easy access to the whole region.
Modern, high quality hotel just a short walk from the station, cathedral etc. Good rooms and facilities, excellent breakfast.
Comment from Hotel Management
Mar 12, 2016 by Hannah, Front Office Team Leader, Hotel Management
Dear Steve, Thank you very much for your recent review of Radisson Blu, Durham. We are really pleased to hear that you enjoyed your stay with us, and that our location suited all of your needs. From all of the team here at Radisson Blu Durham, we hope to welcome you back to the area and our hotel again soon. Kind regards.
4 out of 5
by A verified traveler

Good central location & walking distance from rail

Posted Feb 19, 2016
Good location, close to station & Durham Centre, good service & good value breakfast
Comment from Hotel Management
Mar 4, 2016 by Sam, Hotel Management
Dear Guest, We appreciate you taking the time to leave feedback regarding your recent stay with us. On behalf of the entire team here at the Radisson Blu Durham we would like to thank you for your business and we hope to see you again when your travels bring you back to the area. Kind Regards, Samantha
4 out of 5
by A verified traveler from Cambridge, UK

Nice city, nice hotel.

Posted Feb 13, 2016
Pros: Spacious lobby and bedrooms. Very helpful/smiley staff. Cleaned room and unlocked safe very quickly.
Cons: Forgot to clean our room on Saturday morning; however, did it late pm at our convenience. WiFi a bit flakey. People had to queue for Sunday breakfast.
Location: Durham Cathedral - a few mins walk.
Hotel was great and would go again - great position a few mins walk from city centre.
Comment from Hotel Management
Feb 14, 2016 by Sam, Hotel Management
Dear A-M, We appreciate you taking the time to leave feedback regarding your recent stay with us. On behalf of the entire team here at the Radisson Blu Durham we would like to thank you for your business and we hope to see you again when your travels bring you back to the area. Kind Regards, Samantha
5 out of 5
by A verified traveler

Hotel location

Posted Jan 31, 2016
Excellent hotel location within walking distance to all attractions / shopping centre
Comment from Hotel Management
Jan 31, 2016 by Sam, Hotel Management
Dear Chris, We appreciate you taking the time to leave feedback regarding your recent stay with us. On behalf of the entire team here at the Radisson Blu Durham we would like to thank you for your business and we hope to see you again when your travels bring you back to the area. Kind Regards, Samantha