Ratings based on 1,112 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Awesome Durham Retreat

Posted Jul 1, 2017
The hotel is awesome. It is very quiet and the rooms are well appointed and first class. The indoor pool and gym plus golf and walking trail give you no excuse to not exercise. The staff are all friendly and helpful. The food is fabulous.
Comment from Hotel Management
Jul 7, 2017 by WashingtonDukeInn, Hotel Management
Dear Mark, Thank you for the stellar review of your stay at the Washington Duke Inn & Golf Club! We couldn't be more pleased with your comments and praise of our amenities, cuisine and staff. Again, thank you! It would be an honor to welcome you back for another fantastic stay in the future! Anna Marie Lawson Director of Special Services
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Nice hotel close to Duke University

Posted Jul 1, 2017
Expedia messed up our reservation and we didn't have enough room for whole family. My daughter had to sleep on a chair. I even called and asked them how many people fit in room to make sure and they were wrong. It wasn't a good way to start our vacation. The hotel was nice thou. It was so close to things we wanted to do. I wish we would have had time to golf. The course looked awesome and the golf shop had so many nice things. It was was a beautiful hotel. I was a little disappointed the hot tub wasn't open, but the kids had fun in the pool.
Comment from Hotel Management
Jul 7, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, It was our pleasure to welcome you and your family to the Washington Duke Inn & Golf Club. We are sorry to hear about the confusion with your reservation, but are happy to know you were able to enjoy our property and its amenities. If your travels bring you back to the area, we hope you will make plans to stay at the Inn again! Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Must try Fairview dining room! Excellent!

Posted Jun 28, 2017
Great hotel! Wonderful staff and service! Right in the heart of wonderful Duke University.
Comment from Hotel Management
Jun 28, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you for your review of the Washington Duke Inn & Golf Club! We are thrilled to hear that you enjoyed your stay. We agree with you - the Fairview Dining Room is a must when staying at the Inn, and we are glad you were able to experience it. We hope you will return soon and often! Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler from Kiawah, SC

Washington Duke Inn

Posted Apr 25, 2017 on Orbitz
Elegant and cozy w/ many nice spaces and a comfortable bar.
Comment from Hotel Management
Apr 28, 2017 by WashingtonDukeInn, Hotel Management
Dear Chip, Thank you so much for your five-star review of the Washington Duke Inn & Golf Club! We hope you will return soon and often! Anna Marie Lawson Director of Special Services
2 out of 5
by JoAnn

don't eat the salmon

Posted Apr 24, 2017 on Hotels
The hotel itself is very nice. However, the staff needs to greatly improve its interaction with guests when something goes wrong. My family and I enjoyed? brunch at the main dining room before heading out for a day of househunting in Durham. Within 30 minutes, I became violently ill. The Duke Med Clinic confirmed it was the salmon from the buffet. The chef, after first denying it was from his service, admitted the salmon is the only food they outsource. My college age daughter requested a wheel chair to get me from the parking lot to our room. Not one employee helped her with the chair, or offered to help her wheel me to our room. It didn't get much better from there. A fire alarm went off; I wasn't able to leave the room. ( Luckily, it was a false alarm from a guests e cig) The front dest finally checked in hours later with an offer of tea. yet no apology. When we had returned home, I was able to reach the properties manager. He did apologize and offered a tea for two as the compensation. Don't eat the salmon.
Comment from Hotel Management
May 2, 2017 by Washington Duke Inn, Hotel Management
Dear JoAnn, Thank you for taking the time to submit your review. The management staff reached out to you directly last month to rectify this situation. If those actions were not sufficient please contact me directly and I can further investigate the matter. I am sorry to hear that your experience at the property was interrupted by this unfortunate situation. As mentioned, we have addressed the issues and sincerely apologize that we did not do more in regards to making you more comfortable while you were here. Please be assured that we take these complaints very seriously and do our best to make sure they do not happen in the future. Our sincere apologies that this event occurred during your stay and we hope that you will consider staying with us again in the future. Please let me know if I can be of any further assistance with the offer that our management staff provided to you previously. Sincerely, Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Apr 18, 2017
Very courteous staff. Our stay was wonderful. Classy, well designed hotel. Quiet and relaxing.
Comment from Hotel Management
Apr 21, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you so much for the lovely review of your stay. We are thrilled that you had a wonderful visit, complemented by excellent service and accommodations. We look forward to welcoming you back to the Washington Duke Inn & Golf Club again! Anna Marie Lawson Director of Special Services
4 out of 5
by Jennifer

Great place to stay.

Posted Apr 18, 2017 on Hotels
Great service. Comfortable night's sleep.
Comment from Hotel Management
Apr 21, 2017 by Washington Duke Inn, Hotel Management
Dear Jennifer, Thank you for your review! We are pleased to learn you enjoyed the service from our team and had a comfortable stay. We hope you will return to the Washington Duke Inn & Golf Club soon! Anna Marie Lawson| Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler

College visit

Posted Apr 15, 2017
Pros: Stated above
Location: Duke
fantastic service, beautiful room, loved the food, stellar service. Fabulous golf and gardens.
Comment from Hotel Management
Apr 21, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, We are so happy that your campus visit was wonderful and that you enjoyed our beautiful hotel, cuisine and stellar service. It would be our pleasure to welcome you back to the Washington Duke Inn & Golf Club again for another delightful stay. Anna Marie Lawson Director of Special Services
4 out of 5
Recommended
for Everyone
by A verified traveler from westport, ct

Nice hotel, pretty setting, inexperienced staff.

Posted Apr 14, 2017
We stayed 4 nights with two kids and we're physically very comfortable in roomy king size beds and with a children's menu. However, outside of the cleaning staff the service was often slow. One example: At dinner they apologized that my kids' dinner had been dropped, which was fine, but then the replacement dinner took far too long and the did not immediately bring a snack for them.
Comment from Hotel Management
Apr 21, 2017 by WashingtonDukeInn, Hotel Management
Dear Rebecca, Thank you for taking the time to share your experience with us. We are happy to hear that your accommodations comfortably suited your family. Please accept our apologies for the discrepancies you encountered with service during your stay. We will be sure to speak with our teams about the concerns you raised. We very much hope to have the opportunity to host you at the Inn again soon! Anna Marie Lawson Director of Special Services
5 out of 5
by Bridge

Great hotel right on Duke campus

Posted Apr 14, 2017 on Hotels
Just a great hotel right on Duke campus and golf course. Super level of service, fantastic bar and restaurant in the lobby (that serves late and is great for getting a snack and a drink after a long drive and late arrival), clean rooms, efficient staff and located near running trails, the golf course, the hospital and Duke West Campus. Just an excellent hotel.
Comment from Hotel Management
Apr 21, 2017 by Washington Duke Inn, Hotel Management
Dear Bridge, Thank you so much for the wonderful account of your stay at the Washington Duke Inn & Golf Club! We are thrilled to hear that you found our property and amenities to be warm and welcoming. We hope you will join us again for another wonderful stay! Anna Marie Lawson Director of Special Services