Ratings based on 1,136 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Hotel

Posted Nov 13, 2017
There was hair in the shower when I arrived to my room. The price was not worth it. But I can check it off one of my Duke basketball fan wish list. Won’t stay here again.
Comment from Hotel Management
Nov 17, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you for taking the time to review your most recent stay. Our sincere apologies that your visit was not what you were hoping. This is certainly not a reflection of our standards. We have addressed this issue and reviewed it with our housekeeping team. We hope you will reconsider staying with us in the future. If there is anything I can do to assist in the future please let me know. Anna Marie Lawson Director of Special Services
3 out of 5
by A verified traveler

Posted Oct 17, 2017
Cons: curb side service
Stayed during fall break. At 10:30 am Sunday asked for a courtesy car to take us to the duke field hockey fields - 4 men standing (bellhops) no one would take us instead they called the taxi over to take us for a $20 dollar taxi charge - the courtesy car was sitting there -unacceptable for a hotel of this stature. Totally ridiculous.
Comment from Hotel Management
Oct 24, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. Our sincere apologies that this situation was not handled better. The hotel shuttle van is available to all our guests upon requests. We do recommend making reservations with our bellmen to secure transportation. The hotel shuttle is limited to 6 passengers so availability is restricted. It is likely the hotel shuttle was already booked during the time that you were interested in leaving the hotel and that is why they provided a taxi. I apologize that this was not communicated properly and left you feeling like we were not accommodating your request to the best of our ability. We have discussed this with our staff in hopes that this lapse in communication does not occur moving forward. Again, our sincere apologies. We hope to welcome you back in the future. Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 12, 2017
Great golf course view from room. Very relaxing stay.
Comment from Hotel Management
Oct 13, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you for your review of the Washington Duke Inn & Golf Club. We are glad you enjoyed the golf course view from you room and had a relaxing stay. We hope you will return soon and often! Anna Marie Lawson Director of Special Services
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Nice hotel, good location. Beds were not comfortable
Comment from Hotel Management
Oct 13, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you for your feedback! We are thrilled to hear that you enjoyed the Inn and our convenient location. We apologize for the discomfort you experienced with the bed in your guestroom. Should your travels bring you back to the area, we hope you will consider staying with us again! Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach

Iconic hotel and golf course

Posted Sep 9, 2017
My wife and I were in Durham for a medical appt and procedure. We spent two nights. We were treated very well. Hotel, grounds and golf course are well maintained. Short walk to the Duke campus. 3 mile walking path adjacent to the hotel.
Comment from Hotel Management
Sep 14, 2017 by WashingtonDukeInn, Hotel Management
Dear Wes, Thank you for your review! It was our pleasure to host you and your wife while visiting the medical center. Our guests comfort is our top priority and we are happy to hear that you received great service from our team and enjoyed the Inn's amenities. Should your travels bring you back to the area, please know that we would be honored to have you back! Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Families
by A verified traveler from Sinking Spring, PA

Wonderful!

Posted Sep 7, 2017
Pros: Everything.
Location: Perfect access to Duke, and surrounding Durham.
Pleasant, courteous staff. A luxurious experience. The Fairview Ding room was fabulous!
Comment from Hotel Management
Sep 14, 2017 by WashingtonDukeInn, Hotel Management
Dear Steven, We are delighted to hear that you had a wonderful stay at the Washington Duke Inn & Golf Club! Your comments about our staff, location and the Fairview Dining Room are much appreciated. Thank you for sharing your feedback. We hope to welcome you back to the Inn soon! Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Great hotel with relaxing views

Posted Sep 6, 2017
Pros: Location
Cons: No
Clean hotel with outstanding staff. Room with golf view Food in dining room excellent
Comment from Hotel Management
Sep 14, 2017 by WashingtonDukeInn, Hotel Management
Thank you for your five star review! We are happy to hear your stay was fantastic and was complemented by excellent service and delicious food. We hope you will return to the Inn soon and often!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2017
Great location, beautiful outdoor seating and views. Lots of staff who are pleasant and helpful. Perfect if you are visiting Duke or like to play golf!
Comment from Hotel Management
Sep 14, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you for your review of the Washington Duke Inn & Golf Club! We are happy to hear that you enjoyed our location, beautiful views and most importantly, the stellar service from our staff. It would be our pleasure to host you again in the future. Anna Marie Lawson Director of Special Services
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
very nice hotel. especially the view around the hotel
Comment from Hotel Management
Aug 25, 2017 by WashingtonDukeInn, Hotel Management
Dear Valued Guest, Thank you for your review and for selecting the Washington Duke Inn & Golf Club. We are glad to hear that you enjoyed your stay. We hope you will return soon and often!
4 out of 5
by Talbott

Posted Aug 19, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017
Thank you for the feedback, we are so happy that you enjoyed your stay with us! Samantha Leake