Ratings based on 154 Verified Reviews

3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Elgin, Tx

Posted Jun 11, 2018
Room little small--830am each morning and breakfast items gone. Had to go to McDonald to eat each morning
Comment from Hotel Management
Jun 11, 2018 by Kim, Hotel Management
Thank you very much for allowing Days Inn to serve your lodging needs. As our guest, you and your comfort and satisfaction are our number one priority. We understand that although getting away is nice, there really is no place like home. So, we want you to be as comfortable here as you would be at home and making you feel like family is our goal. I do apologize if breakfast was not to your liking. Unfortunately, it’s not always easy to predict the amount of food needed and things can get cold. We always encourage our guests to let us know and we will be happy to make anything fresh for you. Thank you very much for taking the time to provide us with your comments. Guest feedback is crucial! This is the tool we use to monitor how we are doing and where we can improve. I know your time is valuable and want to personally thank you for giving some to us. Again, thank you for staying with us. We look forward to seeing you again in the future. We wish you safe travels everywhere you may go.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2018
Clean and comfortable. I was by myself and felt safe.
Comment from Hotel Management
Jun 13, 2018 by Kim, Hotel Management
Thank you for allowing us to serve you. We love our guests and always want you to feel at home when you are here with us. It saddens me to see your rating and find that you were not completely satisfied with your stay. I invite you to contact me directly to give me a little more detail about your experience and what we can do to ensure in the future you have the best stay possible. You are extremely important to us. We always want to encourage our guests to immediately let us know of any problems or concerns they may have. If you are unsatisfied with your room, we are always happy to move you to another room if available. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. We are here to serve you, and I apologize tremendously that we seemed to have failed on our key attributes for you. Again, I am very sorry you may have experienced problems, and I greatly apologize again for any inconvenience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Apr 30, 2018
Great location for the event I was attending. Room was very clean.
Comment from Hotel Management
May 1, 2018 by Kim, Hotel Management
Thank you very much for allowing Days Inn in Dyersburg to serve you. We love our guests, and it is our number one goal to make you feel like family while you are here with us. To me, customer service is top priority, and I am excited to read your review and find not only did we meet our goals, but we met your expectations. Thank you very much for taking the time to write your review. Guest feedback is the most crucial tool we have. This is what lets us know if we are meeting our goals and our guest’s expectations, and if not what we need to improve on. I do hope you had a safe journey home and hope you will come back to see us if you are ever back in our little town. The only thing I love more than meeting new people is seeing a familiar face. Again, thank you so much.
4 out of 5
by A verified traveler

could have been worse

Posted Mar 20, 2018 on Hotels
The price was very reasonable but the room didnt smell very good and the trash cans had no bags in them. For a non smoking room it sure smelled gross. had to go purchase some air fresheners.
Comment from Hotel Management
Mar 23, 2018 by Kim, Hotel Management
Thank you for allowing Days Inn to serve your lodging needs. We are very sorry to read your review and learn you were not completely satisfied with your accommodations. We always want to encourage our guests to immediately let us know of any issues they may have. If you are unsatisfied with your room, we are happy to move you to another room if we cannot fix the problem in an appropriate time frame. I will let you know, we do not use trash can liners for environmental purposes, but we do have them available for guests if they really want them. We love our guests and want them to be as comfortable as they would be at home. Again, I am very sorry you experienced problems, and I apologize tremendously for any inconvenience.
5 out of 5
by A verified traveler

Great stay!

Posted Mar 10, 2018 on Hotels
This was a one night stay during our travel. It was right off the Interstate and easy to find and get to. There were lots of gas stations, restaurants, and stores next to it. The front desk clerk was very friendly and very helpful. The room was clean and the bed was VERY COMFORTABLE. Would go back!
Comment from Hotel Management
Mar 11, 2018 by Kim, Hotel Management
Thank you for allowing Days Inn to serve your lodging needs. We love our guests and appreciate each and every one. It is always a privilege to be able to serve. During your stay, our goal is for you to feel like family so you want you to return again and again. The only thing I love more than meeting new people, is seeing a "familiar" face. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. You are our number one priority and I’m excited to read that you were completely satisfied with your stay. Thank you very much for taking the time to provide us with your comments. Guest feedback is crucial! This is the tool we use to monitor how we are doing and where we can improve. I know your time is valuable and want to personally thank you for giving some to us. Again, thank you for staying with us. We look forward to seeing you again in the future. We wish you safe travels everywhere you may go. In the Spirit of Hospitality, Kim Hampton
2 out of 5
by A verified traveler

They locked us out of the room...

Posted Mar 10, 2018
I rented this hotel for some family that was visiting the area. The exterior of the hotel was not as expected. One of them thought they were going to get food poison from the free breakfast. All of these things are minor, but what really hurt the rating of this hotel is that they locked my family out of the room BEFORE their checkout date. They're room key was inactive at 10:30 AM when they were supposed to have until 11:00 AM. The staff would not reactivate the key for them and they had to prop doors open to get their luggage out. They do not recommend this hotel for anyone.
Comment from Hotel Management
Mar 12, 2018 by Kim, Hotel Management
I would like to apologize for the fact that your family was unhappy with their accommodations. I would like to investigate this matter further, so if you would not mind contacting me directly, or having the person that stayed at the hotel contact me so I can do that, I would appreciate it. Our guests are extremely important to us and we take every guest review very seriously. Again, I apologize and hope to hear from you. Sincerely, Kim Hampton Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 4, 2018
Hope you update soon as it is very nice now...could be excellent..breakfast leaves something to be desired
Comment from Hotel Management
Mar 5, 2018 by Kim, Hotel Management
Thank you for choosing Days Inn for your lodging. We love our guests and it is a privilege to be able to serve you. You are our number one priority, so I would like to apologize for the fact that you were not completely satisfied with your stay. We have been in the process of remodeling but had to stop to accommodate the busy season. Rest assured, everything from carpet to new furniture has been ordered and we are gearing up to finish our remodel. We make every attempt to avoid placing guests in rooms that have not yet been remodeled, but when we are busy, unfortunately we do not have a choice. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. Thank you very much for taking the time to provide us with your comments. Guest feedback is crucial! This is the tool we use to monitor how we are doing and where we can improve. I know your time is valuable and want to personally thank you for giving some to us. Again, thank you for staying with us. Hopefully you will give us another opportunity to serve you in the future. We wish you safe travels everywhere you may go. In the Spirit of Hospitality, Kim Hampton
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful room

Posted Mar 1, 2018
Wonderful room, Very clean, nicely decorated, great bed, Great shower, tasty breakfast, overall great value.
Comment from Hotel Management
Mar 1, 2018 by Kim, Hotel Management
Thank you very much for allowing Days Inn to serve your lodging needs. We love our guests and your comfort is our number 1 priority. We want you to feel at home with us and our goal is to make you feel like family. I want to extend my personal thank you for taking the time to provide us with your comments. Your feedback is crucial in helping us ensure we are meeting the needs of our guests. Again, thank you...We wish you safe travels always and hope to see you again very soon. In the Spirit of Hospitality, Kim Hampton
3 out of 5
by A verified traveler

Posted Feb 26, 2018 on Hotels
Rooms weren’t as clean as they could be. Rooms need a lot of updating.
Comment from Hotel Management
Feb 26, 2018 by Kim, Hotel Management
Thank you for choosing Days Inn for your lodging. We love our guests and it is a privilege to be able to serve you. You are our number one priority, so I would like to apologize for the fact that you were not completely satisfied with your stay. We have been in the process of remodeling but had to stop to accommodate the busy season. Rest assured, everything from carpet to new furniture has been ordered and we are gearing up to finish our remodel. We make every attempt to avoid placing guests in rooms that have not yet been remodeled, but when we are busy, unfortunately we do not have a choice. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. Thank you very much for taking the time to provide us with your comments. Guest feedback is crucial! This is the tool we use to monitor how we are doing and where we can improve. I know your time is valuable and want to personally thank you for giving some to us. Again, thank you for staying with us and I apologize we did not meet your expectations. Hopefully you will give us another opportunity to get it right. We wish you safe travels everywhere you may go.
5 out of 5
by A verified traveler

Posted Feb 20, 2018 on Hotels
Comment from Hotel Management
Feb 20, 2018 by Kim, Hotel Management
Thank you for allowing Days Inn to serve your lodging needs. We love our guests and appreciate each and every one. It is always a privilege to be able to serve. During your stay, our goal is for you to feel like family so you want you to return again and again. The only thing I love more than meeting new people, is seeing a "familiar" face. We are committed to providing our guests with the highest quality services and facilities possible and pride ourselves on our cleanliness. You are our number one priority and I’m excited to read that you were completely satisfied with your stay. Thank you very much for taking the time to provide us with your comments. Guest feedback is crucial! This is the tool we use to monitor how we are doing and where we can improve. I know your time is valuable and want to personally thank you for giving some to us. Again, thank you for staying with us. We look forward to seeing you again in the future. We wish you safe travels everywhere you may go. In the Spirit of Hospitality, Kim Hampton