Ratings based on 288 Verified Reviews

3.7 out of 5
71% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto, on

Just what you'd expect

Posted Aug 22, 2017
Just what you would expect from a Holiday Inn. Clean, comfortable and affordable. The only thing I didn't like was the fact that the airport shuttle wasn't free. 10 EUR per person seemed like a lot to me. Good place to stay on your way out of Rome though. 15 min from the airport.
3 out of 5
by A verified traveler

Convenient for the airport. Not much else.

Posted Aug 20, 2017
Average in most respects, except for the restaurant. The food is not so good, overpriced and the service is terrible. The only redeeming aspect was the reception staff. We will not be returning, there are other choices which appear much more reliable.
1 out of 5
by A verified traveler from Houston Texas

Posted Aug 15, 2017
Pros: Nothing ..no body cares about the guest In the Holiday Inn
Cons: The breakfast and the shuttle
Location: Close to the train station but no signs. And is hard to find it.
The hotel lies to everybody about including breakfast The Holiday Inn suppose to start serving breakfast at 7:00A.M, but at 7:00 No one opens the door to serve the breakfast. Everybody was waiting for the restaurant to be open but,everybody waited and waited and no body came to open the restaurant door for breakfast . every body was asking for breakfast and no body respond .It was a very bad experience .Another thing for the shuttle airport in the expedia is 6.00 uros and in the Holiday Inn the over charge 10.00 uros,
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to the airport

Posted Aug 8, 2017
Pros: Location to the airport
Cons: The airconditioning did not supply cool-enough air.
Location: Gas station on the way to the airport so easy to fill up the rental car before returning it at the airport. Hardly have any dining options.
Stayed overnight to catch the flight next day. Very convenient location for such a purpose.
3 out of 5
by A verified traveler

Posted Aug 5, 2017
Cons: Working Wi-Fi.
The Wi-Fi was truly awful. The absence of working Wi-Fi was a serious problem whenever I needed to take care of any official business.
Comment from Hotel Management
Aug 7, 2017 by Roberta, Hotel Management
Dear Guest, Thank you for your review. We do appreciate you comments and also to have brought to our attention your concerns on the wi-fi issue. We do appreciate your suggestions to serve you better in the future. Hope to have you back again very soon! With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston,Tx

Close to FCO

Posted Jul 29, 2017
Very good even the food in the restaurant..friendly staff...good $$ exchange rate compared outside..
Comment from Hotel Management
Aug 1, 2017 by Roberta, Hotel Management
Dear Maria, Thank you so much for your wonderful review! We really hope you will visit us again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager
4 out of 5
Recommended
for Families
by A verified traveler from Guadalajara, Mexico

Nice hotel very Close to the Airport

Posted Jul 27, 2017
Pros: Shuttle, Close to Airport, Breakfast
Location: Very close to Airport
Nice hotel for a night before an early flight, Has a Shuttle for 10 Euro per person , kids are free, breakfast has very nice selection too
Comment from Hotel Management
Aug 1, 2017 by Roberta, Hotel Management
Dear Karim, Thank you for your review. We do appreciate your comments on the shuttle and the breakfast. We hope you have enjoyed the other services too. We are waiting for your visit again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel for 1 night stay

Posted Jul 25, 2017
Nothing is near it. Airport is 20 mins away, they charge you a flat rate of 30 Euro (kind of a ripe off). The pool was nice and clean. Not that much choice for food for lunch and dinner. Breakfast was good.
Comment from Hotel Management
Aug 1, 2017 by Roberta, Hotel Management
Dear Deanna, Thank you for your review. We do appreciate you have enjoyed the pool and the breakfast. We will improve the choice for lunch and dinner as well. Hope to welcome you again at some future date. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager
3 out of 5
by A verified traveler from alberta canada

Almost a standard holiday inn

Posted Jul 25, 2017
Our stay here was pleasant however the only things I can suggest to help make it as good as some of the other holiday inns I have stayed in around the world would be to have ice machines and vending machines in the building. Also the fridge in our room didn't work and I overheard a couple other people in the restaurant saying theirs didn't work as well. The air conditioning in the lobby was wonderful however the rooms were hot and stuffy as the air conditioning didn't seem to put much out. Summer is hot in Rome and there is nothing better than coming to your home away from home and feeling comfortable and relaxed. Other than that the furnishings and staff were very pleasant. Mario and Massimo provided outstanding service at the pool snack bar. They have a great sense of humour!
Comment from Hotel Management
Aug 1, 2017 by Roberta, Hotel Management
Dear Laura, Thank you for your comments. We do appreciate your suggestions and we would like to confirm that we are going to install vending machines in a near future. I do apologize if some of the services did not meet your expectations and thank you for the kind words towards our staff. We will share your comments with them. Hope to welcome you again. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Warwick

Good location

Posted Jul 23, 2017
Clean, friendly hotel. Short 5 min walk to train station and then just a 20 min ride to the centre of Rome.
Comment from Hotel Management
Jul 27, 2017 by Roberta, Hotel Management
Dear Nigel, Thank you for your review. We have appreciated your comments and we really hope you will visit us again very soon. With kind regards Roberta S. Assistant to the General Manager & Guest Relations Manager