Ratings based on 252 Verified Reviews

3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Overpriced

Posted Jan 8, 2018
The hotel seemed nice upon first glance but our room smelled like a dirty mop and there were hairs all over our pillow. I get the price due to the location being so close to Vail, etc however guests deserve some standard quality.
Comment from Hotel Management
Jan 10, 2018 by Anna Maria, Hotel Management
I am sorry that your stay was less than expected. I am implementing a new program to insure these problems are gone. I hope to see you again. Anna Maria General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, Illinois

Good deal!

Posted Dec 29, 2017
We were looking to stay in Vail but the hotel prices were crazy high. This was the nearest & best rate we got. Actually turned out better than I had expected considering the cost. Bed is not too comfortable but still is doable. Wish they had a mirror in the room but oh well the bathroom mirror sufficed. Good we had a mini kitchen too. Breakfast buffet was fine. Overall, decent stay. I would recommend to someone looking for a reasonable stay.
Comment from Hotel Management
Jan 2, 2018 by Anna Maria, Hotel Management
Thank you for leaving us a review about your stay here with us at Hawthorn Suites by Wyndham in Eagle, CO. We are happy that you enjoyed your stay. We look forward to seeing you again. Anna Maria General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Dec 29, 2017
Good place, simple check in and clean. More text to close this survey
Comment from Hotel Management
Dec 29, 2017 by Anna Maria, Hotel Management
Thank you for your review. We are glad that you enjoyed your stay here with us at Hawthorn Suites by Wyndham in Eagle, CO. We look forward to seeing you again real soon. Anna Maria General Manager
2 out of 5
by A verified traveler from Denver

Basic hotel

Posted Nov 7, 2017
Pros: Disapointing
Cons: Better room configuration and having staff available for check-in at 7PM on a Sat.
Room is not really a suite, small room with a mini kitchen. Noise was an issues, as it seemed like the walls were made of paper. TV was on a dresser on the side of the room, so my friend had to look over me to watch TV. AC/Heater is between the 2 beds which is unusual. When we arrived at around 7:00 PM, no one at the front desk. So we went out to dinner and came back, sign was still up but there was someone in the office who checked us in finally.
Comment from Hotel Management
Nov 10, 2017 by Anna Maria, Hotel Management
I am sorry that your stay was less than what you expected. I will speak to the front desk staff about being available. Unfortunately the guest in house need things that the front desk has to take care of. I hope to see you back again. Anna Maria General Manager
3 out of 5
by A verified traveler from Crested Butte

Service

Posted Nov 6, 2017
Pros: Breakfast was ok
Cons: front desk people being nice, cleaner rooms.
For example the maid came in while we were gone and only made one bed. There were dirty dishes, not many at all, but only did 1/2. Why even bother?
Comment from Hotel Management
Nov 8, 2017 by anna maria, Hotel Management
I am sorry that your experience was less than expected. I tried to pull up your reservation however wasn't able to find it. I use the reviews as a learning tool. I hope to see you back again real soon. Anna Maria General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Convenient

Posted Nov 6, 2017
Pros: See above.
Cons: The room had too much of a fragrance.
Location: Convenient for hunting nearby.
Room accessible. Frig.,dishwasher, microwave in kitchenette very handy for our stay as we left early no got back late.
Comment from Hotel Management
Nov 6, 2017 by Anna Maria, Hotel Management
Thank you for taking the time out of your busy day to leave us a review about your stay. I am sorry that the fragrance was too strong in the room. We hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice.

Posted Oct 23, 2017
Room was clean. Liked the little kitchenette. Didn't know there was going to be one, nice surprise. Breakfast was okay- standard. Bed was comfortable.
Comment from Hotel Management
Oct 26, 2017 by Anna Maria, Hotel Management
I am glad that you enjoyed your stay here at Hawthorn Suites by Wyndham in Eagle, CO. We look forward to seeing you again real soon. Anna Maria General Manager
3 out of 5
by A verified traveler from Chicago

A little scary

Posted Oct 9, 2017
Basic hotel. Not real clean and lacking in amenities. You get what you pay for. Options limited in Eagle. Best Western-next door-looked much better.
Comment from Hotel Management
Oct 11, 2017 by Anna Maria, Hotel Management
We are sorry that your stay was less than you expected. I wish you would have added which amenities were not a part of your stay so we would know how to correct things on our end. We hope to see you again soon. Anna Maria General Manager
4 out of 5
by Charles

Posted Oct 4, 2017 on Hotels
Comment from Hotel Management
Oct 6, 2017 by Anna Maria, Hotel Management
Thank you for the 4 stars. We are happy that you enjoyed your stay here with us at Hawthorn Suites by Wyndham in Eagle, CO. We look forward to seeing you again real soon. Anna Maria General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from eagle, co

I like because is nice hotel

Posted Sep 15, 2017
Very good next time I am going to rent the same hotel.
Comment from Hotel Management
Sep 15, 2017 by Jeni, Hotel Management
Thank you for staying with us.