Ratings based on 245 Verified Reviews

3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Denver

Basic hotel

Posted Nov 7, 2017
Pros: Disapointing
Cons: Better room configuration and having staff available for check-in at 7PM on a Sat.
Room is not really a suite, small room with a mini kitchen. Noise was an issues, as it seemed like the walls were made of paper. TV was on a dresser on the side of the room, so my friend had to look over me to watch TV. AC/Heater is between the 2 beds which is unusual. When we arrived at around 7:00 PM, no one at the front desk. So we went out to dinner and came back, sign was still up but there was someone in the office who checked us in finally.
Comment from Hotel Management
Nov 10, 2017 by Anna Maria, Hotel Management
I am sorry that your stay was less than what you expected. I will speak to the front desk staff about being available. Unfortunately the guest in house need things that the front desk has to take care of. I hope to see you back again. Anna Maria General Manager
3 out of 5
by A verified traveler from Crested Butte

Service

Posted Nov 6, 2017
Pros: Breakfast was ok
Cons: front desk people being nice, cleaner rooms.
For example the maid came in while we were gone and only made one bed. There were dirty dishes, not many at all, but only did 1/2. Why even bother?
Comment from Hotel Management
Nov 8, 2017 by anna maria, Hotel Management
I am sorry that your experience was less than expected. I tried to pull up your reservation however wasn't able to find it. I use the reviews as a learning tool. I hope to see you back again real soon. Anna Maria General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Convenient

Posted Nov 6, 2017
Pros: See above.
Cons: The room had too much of a fragrance.
Location: Convenient for hunting nearby.
Room accessible. Frig.,dishwasher, microwave in kitchenette very handy for our stay as we left early no got back late.
Comment from Hotel Management
Nov 6, 2017 by Anna Maria, Hotel Management
Thank you for taking the time out of your busy day to leave us a review about your stay. I am sorry that the fragrance was too strong in the room. We hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and nice.

Posted Oct 23, 2017
Room was clean. Liked the little kitchenette. Didn't know there was going to be one, nice surprise. Breakfast was okay- standard. Bed was comfortable.
Comment from Hotel Management
Oct 26, 2017 by Anna Maria, Hotel Management
I am glad that you enjoyed your stay here at Hawthorn Suites by Wyndham in Eagle, CO. We look forward to seeing you again real soon. Anna Maria General Manager
3 out of 5
by A verified traveler from Chicago

A little scary

Posted Oct 9, 2017
Basic hotel. Not real clean and lacking in amenities. You get what you pay for. Options limited in Eagle. Best Western-next door-looked much better.
Comment from Hotel Management
Oct 11, 2017 by Anna Maria, Hotel Management
We are sorry that your stay was less than you expected. I wish you would have added which amenities were not a part of your stay so we would know how to correct things on our end. We hope to see you again soon. Anna Maria General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from eagle, co

I like because is nice hotel

Posted Sep 15, 2017
Very good next time I am going to rent the same hotel.
Comment from Hotel Management
Sep 15, 2017 by Jeni, Hotel Management
Thank you for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from eagle co

nice hotel close to restaurants

Posted Sep 11, 2017
Is nice because too many things closed to the hotel
Comment from Hotel Management
Sep 13, 2017 by Anna Maria, Hotel Management
Thank you for your review. We are glad that you enjoyed your stay here with us at Hawthorn Suites by Wyndham in Eagle,CO. Anna Maria General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Overland Park, KS

Basic hotel, clean and convenient.

Posted Sep 6, 2017
The hotel was comfortable and clean. The staff was friendly. There were a few things like disorganization and dpore left open to storage rooms that were distracting and some staff could have been more attentive.
Comment from Hotel Management
Sep 6, 2017 by Anna Maria, Hotel Management
Thank you for the review. I am glad that you thought the hotel was comfortable and clean. My staff is the greatest compliment. We will work on organizational skills. We hope to see you back again.
3 out of 5
by A verified traveler from Colorado

My experience

Posted Sep 4, 2017
Staff was not professionally trained, breakfast was very poor quality. The towels in the bathroom were very rough and not acceptable
Comment from Hotel Management
Sep 6, 2017 by Anna Maria, Hotel Management
Thank you for your review. I am sorry about my staff not being professionally trained. I have a whole new front desk that is still training. I think they are doing great for as little of time that they have been here. I hope to see you again. Anna Maria General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Henderson Nv

Posted Aug 25, 2017
Very clean and quiet Hotel. Staff was very personable.
Comment from Hotel Management
Aug 30, 2017 by Anna Maria , Hotel Management
We are happy that you enjoyed your stay here with us at Hawthorn Suites by Wyndham in Eagle, CO. We look forward to seeing you again.