Earl Vacations from $199

This is a lovely hotel in a very nice area with about everything you could want close by. The 4-star rating was given bc we enrolled in World of Hyatt at suggestion of hotel reception & when I enquirer about a sign on bonus of $15K points being offered was told she thought it was a scam & we didn’t receive them. Then, our plans got changed and we had to add 3 more nights, but had to check out & check back in to go to a different room bc there were no more queen doubles available. That would’ve been ok, but we were given a King suite at a higher rate and STILL no Hyatt points bonus given. Would expect a little bit more customer appreciation. The breakfast eggs weren’t real eggs otherwise an ‘ok’ breakfast as hotel offerings go. Rooms, beds were very good and beds comfortable. Would choose it again when in Charlotte.

All good, will return

Quiet and staff was great

I thought the property was close to stores and restaurants and had plenty of parking. Also the breakfast was great! However, the rooms need updates. My bathroom didnt even have a hook for the towels and the hot water took a while to kick in. The tv took forever to switch channels. I was also super disappointed the pool was closed for the season since the was a major reason i picked the hotel (indoor pool). The staff was great but i would not stay there next time.

Comfortable bed and felt safe