Ratings based on 661 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Aug 19, 2019
They need to change their breakfast area!! Very unsafe !!
5 out of 5
by A verified traveler

Posted Aug 17, 2019
Clean hotel was clean and the staff were accommodating
Comment from Hotel Management
Aug 17, 2019 by Joe Krohn, General Manager, Hotel Management
We appreciate your feedback regarding our cleanliness and staff service! Thanks for sharing!
4 out of 5
by A verified traveler

Posted Aug 13, 2019
Comment from Hotel Management
Aug 14, 2019 by Joe Krohn, General Manager, Hotel Management
Thank you for the rating! We appreciate the feedback!
4 out of 5
by A verified traveler

Posted Aug 13, 2019
staff very friendly, clean area. Rooms and breakfast a rea a little cramped.
Comment from Hotel Management
Aug 13, 2019 by Joe Krohn, General Manager, Hotel Management
We appreciate your feedback regarding our staff and hotel cleanliness! Thanks for staying!
5 out of 5
by A verified traveler

Posted Aug 12, 2019
Very clean, friendly staff, especially cleaning staff and great breakfast!
Comment from Hotel Management
Aug 12, 2019 by Joe Krohn, General Manager, Hotel Management
We are delighted to hear your feedback regarding our cleanliness, staff and breakfast! Thanks so much for staying!
5 out of 5
by A verified traveler

Posted Aug 12, 2019
Outstanding stay from start to finish. Nothing negative.
Comment from Hotel Management
Aug 12, 2019 by Joe Krohn, General Manager, Hotel Management
It is great to hear that you had an outstanding stay from start to finish! We truly appreciate this feedback and thank you for staying with us!
4 out of 5
by A verified traveler

Posted Aug 9, 2019
Loved how close it was to MOA. So easy to walk between the two. Room was not what I booked (booked through Expedia), but hotel allows roll away to accommodate our sleeping needs. Breakfast area was way too small and no options if you are needing dairy free or gluten free. I would not book this placed based on breakfast. Staff very friendly and accommodating.
Comment from Hotel Management
Aug 10, 2019 by Joe Krohn, General Manager, Hotel Management
We are happy to see that you loved our proximity to the Mall of America! We apologize for any inconvenience regarding the room you had booked, but it seems that overall, you still had an enjoyable stay. Thanks for sharing and for staying!
5 out of 5
by A verified traveler

Posted Aug 3, 2019
Comment from Hotel Management
Aug 5, 2019 by Joe Krohn, General Manager, Hotel Management
Thank you for the rating you have shared!
5 out of 5
by A verified traveler from Dover, DE

Posted Jul 25, 2019
Everything was excellent. Location was right across the street to mall of America. Would stay there again.
Comment from Hotel Management
Aug 5, 2019 by Joe Krohn, General Manager, Hotel Management
We are happy to see you would stay again and that you appreciated our location. Thank you for sharing!
5 out of 5
by A verified traveler

Posted Jul 23, 2019
We loved that we could bring our new puppy with us. The hotel was so close to everything, as well. Our room wasn’t ready when we came at check-in time. There was a little bit of a wait but they made it right and upgraded our room to a suite. The staff was very friendly and nice. Marta and Carlie were very pleasant and kind at breakfast. We will definitely be back!
Comment from Hotel Management
Aug 5, 2019 by Joe Krohn, General Manager, Hotel Management
We are thrilled to hear of your positive experience with us! We are sorry that you had to wait for the room, but it seems that our team was able to make it right for you. Appreciate the feedback and look forward to seeing you again soon!