Ratings based on 181 Verified Reviews

4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from UK

Disappointed

Posted Apr 13, 2017
Pros: The location is very convenient for the centre of Eindhoven.
Cons: The hotel needs a big tidy-up, and hot drinks should be readily available at breakfast (e.g. fresh coffee dispensed from a modern machine).
I chose this hotel because of its excellent reviews. So I was very surprised by what I found during my two-day stay. The stairs and corridors were less than clean, and the room decor was rather tired. In my room, the toilet did not work fully and the shower door was bent. The buffet breakfast was served in a restaurant open to the public accessed down a (dirty) carpetless staircase, and the tables were bashed about. A crowd of noisy men were gathered in the entrance when I was there. The food selection was modest, and hot drinks could only be obtained by attracting someone's attention. On the first morning I asked for coffee, and it arrived barely warm - it also lacked any real taste. On the second day, I failed to get any at all - not that I tried very hard, since the person hidden in the back seemed to have a hacking cough! The only spoons available for the cereal were huge table spoons. All-in-all, not what one would expect for a 4.3-rated establishment.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel right in city centre

Posted Mar 6, 2017
Pros: Staff , rooms, and location
Location: Only there for personal reasons
The staff did everything to get me a room at the back of the hotel. Lot of noise due to the Dutch carnaval ,lots of loud music and people, and I got the best room in the hotel!!!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 19, 2017 on Hotels
5 out of 5
by A verified traveler

Perfect location for our needs

Posted Nov 17, 2016 on Hotels
Visiting Eindhoven for the Glow Festival, we spent 2 days here and have no complaints at all. Lovely friendly and helpful staff and a great central location. I'm sure, like many places the prices are higher for the periods when festivals like this are running, but for a large family room it was still very reasonable. We didnt manage to eat at the hotel so I cant comment on the food but i'm sure its fine. We were simply too busy enjoying the city.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location.

Posted Oct 29, 2016
Pros: Location
Comfortable bed. Big room. Location. Close to transit
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2016 on Hotels
5 out of 5
by A verified traveler

Excellent for solo traveller.

Posted Sep 30, 2016 on Hotels
Only 20 mins from airport to city centre by bus - excellent service going every few minutes. Queen Hotel literally 5 mins walk from station. Loved Eindhoven, very clean and safe. Ideal base to stay and visit other areas of the Netherlands as bus and train services are excellent. If you have missed one, don't worry there is another coming along in a few minutes.
5 out of 5
by A verified traveler

Very good stay.

Posted Sep 15, 2016 on Hotels
Arrive early and leave bags. Come back 12:15 and room were available.