UNSAFE & UNCLEAN
Posted Aug 30, 2016
My wife and I stayed at Hotel Palmas de Cortez because a friend was being married there. There are no room safes, and the hotel desk was all the way across the property, so we took our valuables with us when we went to the pool. While in the pool with a group of friends we were distracted for a few seconds and my wife's purse was stolen by a couple that had been lingering around the pool area. There was no security keeping non-guests out. The purse contained her passport, credit cards, driver's license, and some cash. Within minutes her credit cards were being used 70 miles away in Cabo. This wasn't a simple purse snatching, but an organized gang that likely involved hotel employees. We asked numerous times to see the security video but no one responded. The police took a report but did not seem at all surprised at the theft. Besides being unsafe the hotel was not clean. One of our party found hairs and sand in his bed. He went to the front desk and they handed him some sheets to put on himself and said they could not supply clean pillow cases. This hotel is an unclean trap that you don't want to get caught in.